Receptionist at CDC centre Skegness

Marisco Medical Practice

This job is now closed

Job summary

To provide a point of contact for all patients visiting the CDC and act as a focal point of communication between patients, doctors, and other members of the diagnostic centre team health care team.

Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.

To ensure enquires are promptly, efficiently, and courteously handled, documents are filed and recorded accurately. The reception areas are kept tidy.

Provide general assistance in a positive and friendly manner to patients and other visitors, either in person or via the telephone.

Main duties of the job

To provide a point of contact for all patients visiting the CDC and act as a focal point of communication between patients, doctors, and other members of the diagnostic centre team health care team.

Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.

To ensure enquires are promptly, efficiently, and courteously handled, documents are filed and recorded accurately. The reception areas are kept tidy.

Provide general assistance in a positive and friendly manner to patients and other visitors, either in person or via the telephone.

About us

Our Community Diagnostic Centres (CDC) provide a broad range of elective diagnostic services, away from main acute hospitals, providing easier and quicker access to tests and greater convenience to patients.

Date posted

19 August 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2056-24-0007

Job locations

42 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

42 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

Job description

Job responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIESReception Duties

Greet patients and Respond to all queries and requests for assistance from patients and other visitors.

Maek patients a

Monitor flow of patients ensuring the appointment system accurately reflects the arrival of patients.

Action requests for emergency ambulance transportation if needed and enter details on the computer.

Ensure reception and waiting areas are kept neat and tidy at all ties.

Appointment system

Ensure total familiarity with the Community Diagnostic Centre appointment system.

Be familiar with the contractual services provided by the Community Diagnostic Centre for patient care.

Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record

Monitor effectiveness of the system and report any to the Head of Department

Job description

Job responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIESReception Duties

Greet patients and Respond to all queries and requests for assistance from patients and other visitors.

Maek patients a

Monitor flow of patients ensuring the appointment system accurately reflects the arrival of patients.

Action requests for emergency ambulance transportation if needed and enter details on the computer.

Ensure reception and waiting areas are kept neat and tidy at all ties.

Appointment system

Ensure total familiarity with the Community Diagnostic Centre appointment system.

Be familiar with the contractual services provided by the Community Diagnostic Centre for patient care.

Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record

Monitor effectiveness of the system and report any to the Head of Department

Person Specification

Qualifications

Essential

NVQ in customer service

Person Specification

Qualifications

Essential

NVQ in customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marisco Medical Practice

Address

42 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

Employer's website

https://www.mariscomedicalpractice.com/ (Opens in a new tab)

Employer details

Employer name

Marisco Medical Practice

Address

42 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

Employer's website

https://www.mariscomedicalpractice.com/ (Opens in a new tab)

For questions about the job, contact:

Sarah.caldwell-roberts

Sarah.caldwell-roberts@nhs.net

Date posted

19 August 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2056-24-0007

Job locations

42 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

42 Old Wainfleet Road

Skegness

Lincolnshire

PE25 3RR

Supporting documents

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