Health Care Assistant

Job summary

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

Main duties of the job

New patient health checks

NHS health checks

ECG recording

Phlebotomy (including INR)

Spirometry

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Participate in practice audit as directed by the audit lead

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the organisation

Complete opening and closing procedures in accordance with the duty rota

About us

We aim to deliver the highest level of medical care to the population of Worle/Weston-Super-Mare, in purpose built premises.

To deliver health care in a safe, flexible and innovative way to meet patient choice and to reflect changing political and economic circumstances.

To ensure that all members of the team have the right skills and training to carry out their duties competently.

To understand and meet the needs of our patients, involve them in decision making about their treatment and care and encourage them to participate fully.

To involve other professionals in the care of our patients where it is in the patients best interests, i.e. referrals for specialist care and advice

To be courteous, approachable, friendly and accommodating.

To maintain high quality of care through learning and training.

To create an educational environment, where staff promote and share learning amongst themselves.

To ensure effective and robust information governance systems.

To guide our employees in accordance with diversity and equality.

To treat all patients and staff with dignity, equality, compassion, respect and honesty.