Advanced Mental Health Practitioner (PCN Clinical Psychologist)

Job responsibilities

KEY DUTIES AND AREAS OF RESPONSIBILITY

Attend clinical and MDT meetings and provide feedback on patients you are working with, help identify patients who may benefit from therapeutic support, and share your skill set and knowledge to support colleagues with other patients.

Assess and triage patients, including same day triage, and as appropriate provide definitive treatment (including prescribing medications following policy, patient group directives, NICE (national) and local clinical guidelines and local care pathways) or make necessary referrals to other members of the primary care team.

Manage undifferentiated undiagnosed condition and identify red flags and underlying serious pathology and take appropriate actions.

Use complex decision making to inform the diagnosis, investigation, complete management of episodes of care within a broad scope of practice.

Actively take a personalised care approach and population centred care approach to enable shared decision making with the presenting person.

Advise patients, and their families or carers, on organisations that can help with daily activities.

Help patients adapt to and manage their mental health long-term conditions, through the teaching of coping strategies.

Undertake both verbal and non-verbal communication methods to address the needs of patients that have communication difficulties.

Provide support and education to patients and carers regarding mental health and wellbeing support provision.

Provide education and specialist expertise to PCN staff, raising awareness of good practice therapy and personalised care techniques, clearly articulating and promoting the role of the wellbeing team within the PCN.

Ensure delivery of best practice in clinical practice, caseload management, education, research, and audit, to achieve Nexus PCN and local population objectives.

Demonstrate the ability to clinically reason all aspects of the personalised care process.

Develop, implement and evaluate a seamless wellbeing team support services across the PCN, working with community and secondary care where appropriate, and aimed at continuously improving standards of patient care and wider multi-disciplinary team working.

Management Responsibilities

To line manage the wellbeing team members, which will include overseeing their performance and development.

Provide clinical supervision to the wellbeing team.

Develop and manage our PCN wellbeing service for our patient population, ensuring provision of personalised and proactive healthcare for our patient population.

Maintain an overview of targets relating to patient care for our patients with mental health conditions, such as QOF and IIF, and help practices to meet those targets.

Provide support to the PCN Clinical Director and PCN Operations Manager, ensuring aspects of PCN Contract and targets relating to Mental Health and Personalised Care are met.

To provide regular reporting to the Operations Manager.

Lead on training for staff on Mental Health and Personalised Care.

Conduct clinical audits relating to wellbeing service provision.

Lead on quality improvement for the Wellbeing Team.

Administration and professional responsibilities

Participate in administrative and professional responsibilities of the Practice team.

Ensure accurate and legible documentation of all consultations and treatments, ensuring that that SystmOne is updated accordingly (patients notes).

Ensure clinical systems are kept up to date with accurate details recorded and amended.

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice.

Ensuring the collection and maintenance of statistical information required for regular and ad hoc reports, audit, research, Quality and Outcomes Framework (QOF) and National PCN indicators.

Attend and participate in meetings and peer support / learning as and when required.

Develop and maintain a Professional Portfolio using national guidance such as Health Education Englands Specialist / Advanced Level Practice guidance as structure.

Maintain requirements for ongoing HCPC registration and, if available in the future, national registration with any other Specialist / Advanced level directory of staff (HEE).

Training and personal development

• Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.
• Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate.
• Enhance own performance through Continuous Professional Development, attendance at courses and study days as deemed useful, and imparting own knowledge and behaviours to meet the needs of the service. Ensure PREP requirements are met.
• If it is necessary to expand the role to include additional responsibilities, full training will be given.
• Develop and maintain a Personal Learning Plan.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Experience

Essential

• Highly experienced Advanced Clinical Practitioner in Mental Health Therapies
• Previous Leadership experience
• Previous experience in health or social care
• Previous experience of multi-disciplinary team working
• Previous experience creating and delivering training for others
• Remote assessment of patients, telephone consultations
• Prior engagement with research, audit / service evaluation and design
• Effective communication skills, with patients, staff and external organisations
• HCPC Code of Conduct and their renewal process Quality Improvement and Clinical Audits
• Awareness of confidentiality in the workplace and data protection
• IT Skills, including Microsoft Office - Outlook, Excel and Word
• Prior SystmOne (clinical system) use or related systems
• Accurate and methodical with excellent attention to detail
• Problem solving
• Ability to self-evaluate and embrace professional development
• Ability to identify and contribute to continuous improvement for work methods, procedures and protocols
• Ability to manage own workload and work unsupervised, as well as able to recognise limitations and competency level and when to seek support and advice.

Desirable

• Previous experience of service provision development
• Previous experience in General Practice

Personal Qualities and Attributes

Essential

• Excellent time keeping
• To be patient, supportive, unbiased and inclusive
• Sense of humour with a positive outlook and approach
• Able to work collaboratively in a team
• Flexibility towards PCN needs and change ready
• Understand the importance of the Practices/PCNs Code of Conduct and ensure you work within them
• Ability to solve problems
• Warm, empathetic, and non-judgmental
• Patient, a good listener, and a clear thinker
• Resilience and remaining calm under pressure

Qualifications

Essential

• GCSEs A to C or equivalent in English, Maths and Science
• BSc or equivalent in Mental Health Nursing, Occupational Therapy or Psychology
• Completed 3 year masters Level Apprenticeship in Advanced Clinical Practitioner Training, or equivalent
• Hold current HCPC Registration

Desirable

• Qualifications or training in aspects relevant to the post e.g:
• Health Literacy
• Shared Decision Making
• Supporting Behaviour Change
• Personalised Care

Other requirements

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
• Willingness to work flexible hours when required to meet work demands
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
• Champion of equality and valuing diversity
• Operates at all times in line with Confidentiality and Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).