Job responsibilities
1. KEY RESPONSIBILITIES OF THE ROLE
Administration
Providing
some rota/clinic template support including holiday requests for PCN Staff.
Providing
administrative support to the Operational Manager, PCN Management Lead and
Clinical Directors.
Support
the implementation of initiatives through timely and relevant information
analysis and administrative support.
To
work with the Operational Manager to ensure Policies and/or communication are
standardised across the PCN.
Attend
meetings on relevant projects/matters as and when required.
Communication
and relationships
Liaising
with Administration teams from the 4 GP Practices regarding projects, sharing
ideas, collating responses and disseminating information.
To
work with the Operational Manager on promoting and enhancing the PCNs Social
Media and digital activity.
IT and
Data
To
complete IT Searches consisting but not limited to S1 Patient searches and
reporting for PCN work.
Collating
reports and analysing data for and on behalf of Practices within the PCN for
PCN projects.
To
manage and ensure the PCN complies with all Data Protection Regulations/GDPR
which includes the production and implementation of DPIAs, Assessments etc.
Develop
and maintain databases required for the role.
Vaccination
Co-ordination
Co-ordinating in co-junction with
the PCN Operational Manager the vaccination programme for the 4 GP Practices excluding.
Child imms.
2.
LOCATION
The post holder will be based at both Litchdon Medical
Centre and Fremington Medical Centre but there may be times when the post
holder will be required to travel and work from any of the 4 GP Practices
within the PCN.
UNPINNING
POLICIES
CONFIDENTIALITY
Adhere to the General Data Protection Regulations (GDPR).
In the performance of
the duties outlined in this job description, the post-holder may have access to
confidential information relating to patients and their carers, practice staff
and other healthcare workers. They may
also have access to information relating to the member practice as a business
organisation and to the Network. All such information from any source is
to be regarded as strictly confidential
Information relating
to patients, carers, colleagues, other healthcare workers or the business of
the member practices or Network may only be divulged to authorised persons in
accordance with the Network policies and procedures relating to confidentiality
and the protection of personal and sensitive data
In the course of
seeking treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in confidence and have the right
to expect that staff will respect their privacy and act appropriately
HEALTH AND SAFETY
The Network is committed to supporting and promoting opportunities for
staff to maintain their health, well-being and safety. You have a duty to take
reasonable care of health and safety at work for you, your team and others, and
to cooperate with employers to ensure compliance with health and safety
requirements. All personnel are to comply with the Health and Safety at Work
Act 1974, Environmental Protection Act 1990, Environment Act 19995, Fire
Precautions (workplace) regulations 1999 and other statutory legislation.
EQUALITY AND
DIVERSITY:
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way
that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with practice procedures and policies, and current
legislation
- Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a
manner, which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL
DEVELOPMENT:
The post-holder will participate in
any training programme implemented by the practice as part of this employment,
such training to include:
- Participation in
an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development
- Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work
QUALITY AND
CONTINUOUS IMPROVEMENT (QI)
- To preserve and
improve the quality of our output, all personnel are required to think not
only of what they do, but how they achieve it. By continually re-examining
our processes, we will be able to develop and improve the overall
effectiveness of the way we work. The responsibility for this rests with
everyone working within the network to look for opportunities to improve
quality and share good practice.
- The network
continually strives to improve work processes, which deliver healthcare
with improved results across all areas of our service. We promote a
culture of continuous improvement, where everyone counts and staff will be
permitted to make suggestions and contributions to improve our service
delivery and enhance patient care.
COMMUNICATION/COLLABORATION
The post-holder should recognise the importance of effective
communication and collaboration both within and outside the organisation and
will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with outside agencies and other stakeholders
- Recognise
peoples needs for alternative methods of communication and respond
accordingly
- Recognise
the significance of collaborative working and ensure they communicate in a
way, which enables the sharing of information in an appropriate manner.
The above is intended
only as a guideline and is not intended to be an exhaustive list. The
postholder will be expected to carry out other tasks, which may be reasonably
required of him/her by the employer. This
post may be subject to change/review as the needs of the practice/department
changes. Any changes will be made following consultation with the individual.
This job description may be subject to change from time
to time to reflect the changing needs of the Network, but it is a correct
reflection of the type of duties that need to be undertaken.
