Health Care Assistant
Rise Park Surgery
This job is now closed
Job summary
We are seeking an experienced Health Care Assistant to work within our nursing team to play an important role complementing and enhancing the Rise Park Surgery team. This is a part time role for 30 hours per week over 3 days (Wednesday, Thursday and Friday). We are open one Saturday morning a month and these sessions are shared equally amongst the team therefore we would anticipate one Saturday morning in 2 or 3 months.
We would consider job share and overtime to cover holidays and sickness is available.
We are have recently undertaken an extension and redevelopment of our building and we are now looking for a like minded team member to help us care for our patients. Successful applicants will be working in a brand new clinical space which has been constructed and modified to our requirements.
Main duties of the job
As an experienced Healthcare Assistant at Rise Park Surgery you will be expected to help support the nursing team to function effectively and you will contribute to the delivery of safe and effective, high quality nursing care to the practice population.
About us
Rise Park Surgery is a vibrant, team orientated Nottingham city General Practice serving 9100 patients. We have a great work ethic; caring for our patients, our community and the team around us is paramount to all that we do.
We are currently undergoing an expansion programme and as such we are looking to add to our team.
We have 4 GP partners, an ANP partner, 3 salaried GP's, 2 x NP's, 1 x nurses, 1 x Nurse Associate, 2 x HCA's and an efficient and supportive administration team.
We are a GP training practice and we have a CQC 'Good' rating. We use 'systmone' (training is available if you haven't used it before) and we are a leading practice within the Bulwell and Top Valley PCN.
Date posted
27 March 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A2030-23-0531
Job locations
Revelstoke Way
Nottingham
NG5 5EB
Job description
Job responsibilities
Job summary:
Working under the direct supervision of the Nurse Practitioner and the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and responsibilities:
New patient health checks
Wound care
Ear irrigation
Vaccinations, immunisations and B12 injections
Spirometry
Blood pressure monitoring
ECG recording
Phlebotomy
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Vaccine/cold chain storage, monitoring and recording and stock rotation
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of coil and minor surgery procedures
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
And any other duties deemed necessary by a healthcare registered professional in order to ensure safe patient care.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
- Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
- Safe management of sharps procedures including training, use, storage and disposal
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Undertaking periodic infection control training
- Routine management of own team / team areas, and maintenance of work space standards
- Waste management including collection, handling, segregation, container management, storage and collection
- Spillage control procedures, management and training
- Decontamination control procedures, management and training, and equipment maintenance
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
Job summary:
Working under the direct supervision of the Nurse Practitioner and the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and responsibilities:
New patient health checks
Wound care
Ear irrigation
Vaccinations, immunisations and B12 injections
Spirometry
Blood pressure monitoring
ECG recording
Phlebotomy
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Vaccine/cold chain storage, monitoring and recording and stock rotation
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of coil and minor surgery procedures
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
And any other duties deemed necessary by a healthcare registered professional in order to ensure safe patient care.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
- Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
- Safe management of sharps procedures including training, use, storage and disposal
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Undertaking periodic infection control training
- Routine management of own team / team areas, and maintenance of work space standards
- Waste management including collection, handling, segregation, container management, storage and collection
- Spillage control procedures, management and training
- Decontamination control procedures, management and training, and equipment maintenance
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Qualifications
Essential
- Relevant qualification HCA Care Certificate or equivalent
- Good standard of general education
- Excellent written and spoken English
Desirable
- 5 GCSEs (A-C or 9-4) or equivalent to include Maths and English
Clinical Knowledge and Skills
Essential
- Skills as defined in job description
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management
Desirable
- Systmone/EMIS/Vision user skills
- Competent in the use of office and outlook
Personal Attributes
Essential
- Polite and confident
- Motivated, flexible and cooperative
- Sensitive and empathetic in distressing situations
- Ability to work under pressure & in stressful situations
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Committed to ongoing professional development
Other
Essential
- Punctual and committed to supporting the team effort
- Enthusiastic and good sense of humour
- Flexibility to cover illness and holidays and to work outside of core hours
Desirable
- Car user desirable
Person Specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
Desirable
- Experience of working in a primary care environment
Qualifications
Essential
- Relevant qualification HCA Care Certificate or equivalent
- Good standard of general education
- Excellent written and spoken English
Desirable
- 5 GCSEs (A-C or 9-4) or equivalent to include Maths and English
Clinical Knowledge and Skills
Essential
- Skills as defined in job description
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management
Desirable
- Systmone/EMIS/Vision user skills
- Competent in the use of office and outlook
Personal Attributes
Essential
- Polite and confident
- Motivated, flexible and cooperative
- Sensitive and empathetic in distressing situations
- Ability to work under pressure & in stressful situations
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Committed to ongoing professional development
Other
Essential
- Punctual and committed to supporting the team effort
- Enthusiastic and good sense of humour
- Flexibility to cover illness and holidays and to work outside of core hours
Desirable
- Car user desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Rise Park Surgery
Address
Revelstoke Way
Nottingham
NG5 5EB
Employer's website
Employer details
Employer name
Rise Park Surgery
Address
Revelstoke Way
Nottingham
NG5 5EB
Employer's website
For questions about the job, contact:
Date posted
27 March 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A2030-23-0531
Job locations
Revelstoke Way
Nottingham
NG5 5EB