Frailty Healthcare Assistant

Job description

Job responsibilities

The post holder will be providing direct and indirect patient care independently but with support available from a supervisor within the clinical area. In doing so, they will support the assessment of service users and implementation of programmes of care delegated to them by the appropriate staff member ensuring that they practice within their sphere of competence and knowledge. The post holder will work within a range of procedures and pathways in which they have received training in order to be competent.

1.1. The post holder will implement programmes of care within the limits of the procedures and pathways in which they have achieved competence.

1.2. Support and assist other staff members to deliver care as delegated and directed

1.3. Obtaining basic observations, information for assessment and supporting with management plan as discussed with the relevant clinician.

1.4. Demonstrates developed physical skills obtained through practice and training e.g. accuracy, dexterity and coordination to complete routine tests within agreed pathways of care, manipulate equipment.

1.5. Observes and evaluates progress, condition or levels and reports to clinician, ensuring that accurate and timely record keeping is achieved

1.6. Able to identify risk or changes in condition and are responsible for taking action and alerting the appropriate staff member

1.7. Exchanges factual information with service users using persuasion, reassurance, tact and empathy and addressing barriers to understanding to engage the individual in their care and gain valid consent; ensure that all discussions are recorded in an accurate and timely manner in the patient record

1.8. Engages and actively involves the individual and, if appropriate, their family/carer, in their assessment, programme of treatment and/or care, if directed to do so by the responsible professional, by using person-centred techniques to promote a culture of self care, involvement and empowerment

1.9. Prioritises their own workload and understands the boundaries of their practice; may plan tasks for others e.g. patient groups, arranging for more junior staff to support groups

1.10. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of role

1.11. Be responsible for delegated administration tasks and management of resources within the clinical area e.g. stock control, basic equipment cleaning, specific clinical tasks to support the smooth running of a clinic.

1.12. To comply with the organisations’ Infection Prevention and Control requirements, including “bare below the elbows” dress code for staff with a direct care delivery role.

Person Specification

Qualifications

Essential

• Must be willing to participate in any relevant training/qualification identified to develop skills required to carry out duties e.g. Support Worker Competency Framework
• GCSE English grade 9 to 4 or equivalent experience.

Desirable

• Evidence of previous learning related to clinical area
• Qualification to NVQ Level 3 or equivalent experience

Experience

Essential

• Experience of working in health or social care settings
• Experience of working with the general public
• Experience of organising and prioritising own workload
• Experience of working as part of a team

Desirable

• Autonomy in own role
• Experience of relevant clinical area - older people, frailty, dementia
• Experience of participating in clinical supervision

Knowledge and Understanding

Essential

• Demonstrates and understanding of role applied for within the clinical context e.g. older adults, mental health
• Knowledge and understanding of general responsibilities related to patient information and record keeping
• Understanding of professional roles relevant to clinical area e.g. nurse, therapists, pharmacists
• Awareness of general clinical conditions which may be encountered in area of work
• Demonstrates awareness of limits to knowledge base
• Demonstrates an understanding of accountability
• Awareness of responsibilities regarding health and safety particularly if working without direct supervision

Desirable

• Knowledge and understanding of reflective practice and continuing professional development

Practical skills

Essential

• Basic clinical skills taking observations.
• Competent IT skills e.g. word processing, email, use of clinical systems e.g. SystmOne, EMIS, Ice
• Effective verbal, non-verbal and written communication skills including communicating factual information to service users / carers
• Basic risk assessment skills
• Car Owner/driver - community based working

Attitude and Behaviour

Essential

• Displays care, compassion, sensitivity and responsiveness to other peoples feelings and needs
• Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
• Able to develop, establish and maintain positive relationships with others both internal and external to the organisation and with patients and their carers
• Able to work under pressure, dealing with peaks and troughs in workload.
• Positive and flexible attitude to dealing with change; able to respond to the changing needs of the patient in an appropriate and timely manner;
• willing to change and accept change and to explore new ways of doing things and approaches
• Highly motivated and reliable
• Demonstrates values consistent with those of the organisational values.
• Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Amber Valley Health Ltd

Address

Steeple Drive

Ripley

Derbyshire

DE5 3TH

Employer's website

http://ambervalleyhealth.com/ (Opens in a new tab)