Job summary
The Healthcare Centre is looking for an enthusiastic, motivated and proactive candidate to join our highly effective and friendly team. The successful candidate will need to provide a first-class service to our patients. We will expect them to enjoy working in a caring environment and be prepared to go the extra mile.
Main duties of the job
The post holder will work under the indirect supervision of the practice management team and nurse manager and undertake tasks and duties delegated by the management team, nurse manager and Doctors.
The HCA will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
Please see job description for full details of key responsibilities.
About us
The Healthcare Centre / Longsands Medical Centre is based across two sites in the Fulwood area of Preston and have a patient list of approximately 13,000 patients. We a multi-disciplinary team of GP Partners, Salaried GP's, Nurse Practitioner/Nurse Manager, Advanced Clinical Pharmacist, Practice Nurses, Senior Healthcare Assistant, Trainee Nursing Associate and Healthcare Assistants/Care-Co-ordinators with administration and management support.
We are part of the Preston North & East Primary Care Network.
Job description
Job responsibilities
The post holder will work under the indirect supervision of the practice management team and nurse manager and undertake tasks and duties delegated by the management team, nurse manager and Doctors.
The HCA will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
See full job description
Job description
Job responsibilities
The post holder will work under the indirect supervision of the practice management team and nurse manager and undertake tasks and duties delegated by the management team, nurse manager and Doctors.
The HCA will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
See full job description
Person Specification
Experience
Essential
- Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work)
Desirable
- Experience working within a GP Practice
- Demonstrates an understanding of Clinical Governance skill
- Health and Safety Awareness
- Basic first aid knowledge
- Basic knowledge about Blood Borne Diseases
Qualifications
Essential
- NVQ Level 2 in Health and Social Care or equivalent
Desirable
- Phlebotomy accredited
- Immunisation and Vaccination accredited
- Ear Syringing accredited
Skills & Knowledge
Essential
- Great communication skills
- Customer Service skills/ Patient focussed
- Ability to work as part of a team
- Computer skills
- Organisational skills
- Effective time management skills
- Confident around other Health Professionals
- Great communication skills
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
Desirable
- Knowledge of community development approaches
- Knowledge of the PCN
Personal Attributes & Qualities
Essential
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Adaptable to change
- Commitment to reducing health inequalities and proactively working to reach people in all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Able to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Demonstrates personal accountability, emotional resilience and works well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly within a team or on own initiative
- Full UK Driving license and own transport
Person Specification
Experience
Essential
- Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work)
Desirable
- Experience working within a GP Practice
- Demonstrates an understanding of Clinical Governance skill
- Health and Safety Awareness
- Basic first aid knowledge
- Basic knowledge about Blood Borne Diseases
Qualifications
Essential
- NVQ Level 2 in Health and Social Care or equivalent
Desirable
- Phlebotomy accredited
- Immunisation and Vaccination accredited
- Ear Syringing accredited
Skills & Knowledge
Essential
- Great communication skills
- Customer Service skills/ Patient focussed
- Ability to work as part of a team
- Computer skills
- Organisational skills
- Effective time management skills
- Confident around other Health Professionals
- Great communication skills
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
Desirable
- Knowledge of community development approaches
- Knowledge of the PCN
Personal Attributes & Qualities
Essential
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Adaptable to change
- Commitment to reducing health inequalities and proactively working to reach people in all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Able to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Demonstrates personal accountability, emotional resilience and works well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly within a team or on own initiative
- Full UK Driving license and own transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
