The Neaman Practice

Practice Manager

This job is now closed

Job summary

We are a supportive, training practice, with a friendly and committed multi-professional team, looking for an accomplished Practice Manager to join us.

The successful candidate will demonstrate exceptional leadership skills and the ability to guide our team in delivering high-quality, compassionate care to our valued patient population of approximately 10,500.

This role is full-time or part-time (over 4 days).

Main duties of the job

We are looking for an operational leader who will maintain a strategic oversight and be responsible managing the HR processes, ensuring regulatory compliance, achieving targets, business development planning and project management.

They will ensure the well-being of both our staff and patients, provide advice and guidance to the partners and work collaboratively with the PCN and ICB colleagues to further enhance our services.

About us

With excellent transport links and just 2 minutes walk from the Elizabeth line at Farringdon and close to St Pauls, Barbican and Thameslink, we are located in a vibrant area in the heart of the City of London.

We have 3 forward thinking GP Partners and an experienced Deputy Practice Manager and admin team. Our bookkeeping and payroll are outsourced.

Date posted

22 June 2024

Pay scheme

Other

Salary

£50,000 to £60,000 a year WTE (pro-rata for part-time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1965-24-0000

Job locations

15 Half Moon Court

London

EC1A 7HF

Job description

Job responsibilities

a) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.

c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

d) Ensure employment law and legislation is adhered to.

e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.

f) Provide support and advice to the partnership and keep them updated on practice matters.

g) Keep up to date with developments and changes within primary care.

h) Assist in the financial aspects of the practice, working closely with the Partners and Bookkeeper.

i) Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners.

j) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.

k) Manage the significant event and complaints processes, in line with current legislation and guidance.

l) Manage contracts and maintenance for services and equipment.

m) Oversee the review and update of all practice policies and procedures.

n) Lead and coordinate projects within the practice.

o) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).

p) Coordinate the practice development plan and business continuity plan.

q) Assist in the preparation of business cases for new services, as required.

r) Ensure on-going CQC compliance.

s) Ensure the practice maintains compliance with its NHSE contractual obligations.

t) Provide advice and support to the staff and the partnership to ensure effective team working.

u) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.

v) Facilitate partners and practice meetings and maintain an up-to-date action plan.

w) Support the management of the Patient Participation Group.

x) Manage estates and facilities, including health and safety aspects and risk assessments.