Pharmacy Technician

Job description

Job responsibilities

Duties and responsibilities

There may be queries with some requests, some may be acute. Training will be given to establish who to direct the query to.

Add medication from discharge letters and clinical letters to patients electronic record. Refer to the Practice Pharmacist when appropriate

To provide first point of contact for patients requesting repeat medication

Liaise with Community Pharmacists regarding vulnerable patients

The list is not exhaustive.

Working Relationships

To work as a flexible member of the team to ensure the smooth running of the practice, providing support to other team members when necessary

Equality & Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legalisation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development

The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work

Training may need to be undertaken outside of normal practice hours, and off site

Quality

The post holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

All employees are subject to the requirements of the health & safety at work act. The post holder is required to ensure, as an employee, that his/her work methods do not endanger other people or themselves.

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

General terms and conditions

All employees are employed on an initial assessment basis

All employees must comply with the practices opportunities policy, and must not discriminate on the grounds of race, colour, ethnic or national grounds, sex, marital status, disability or any other grounds that cannot be shown to be justifiable

This job description may be reviewed in the light of changed service needs and developments. Any changes will be fully discussed with the post holder. The post holder may be required to carry out other duties appropriate to the grade of the post

Person Specification

Qualifications

Essential

• BTEC National Diploma in pharmaceutical science.
• NVQ/SVQ level 3 in pharmacy services.

Desirable

• National Certificate in pharmaceutical science.
• CPPE Primary care pharmacy education pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kiltearn Medical Centre

Address

Church View Primary Care Centre

Off Beam Street

Nantwich

Cheshire

CW5 5NX

Employer's website

https://www.kiltearnmedicalcentre.nhs.uk/ (Opens in a new tab)