Job summary
Harrow East Primary Care Network (PCN) is looking to recruit a PCN Project Manager to help
relieve the workforce pressures on the PCN Clinical Director as they oversee
the day to day running of the PCN, supported by the PCN Manager.
Over the last four years, the PCN has rapidly matured with the introduction of many new PCN services and the expansion of the PCN workforce which includes Pharmacists, Physios, Care Coordinators, Social Prescribers and a Paramedic, Pharmacy Technician and Digital and Transformation Lead.
Due to this, there is an increased need for management oversight of the PCN. This has significantly increased workload pressures for the PCN Clinical Director at a time where there is already unprecedented demand and intense workforce pressures in general practice.
Main duties of the job
The PCN is looking to recruit a PCN Project Manager
to help relieve the workforce pressures on the PCN Clinical Director as they
oversee the day to day running of the PCN to help improve the resilience and sustainability of our member practices.
About us
Harrow East Primary Care Network
(HEPCN) is a group of three, friendly forward thinking practices: Honeypot
Medical Centre, Bacon Lane Surgery and Mollison Way Surgery. Our member
practices work in close alignment in a defined contiguous locality in Harrow
East.
Our ethos to support our member
practices and enhance GP resilience and sustainability, so that our practices
can continue to deliver high quality, personalised patient care.
We are dedicated to improving the
patient experience and introducing new services that allow us to meet the ever
changing needs of our growing and ethnically diverse population, including a
new Same Day Access service which we recently launched.
Job description
Job responsibilities
Key duties and responsibilities include but are not confined to the following:
- Understanding and supporting the priorities of the PCN Clinical Director. The post holder will work closely with and report to the PCN Clinical Director on defined areas of work that help to ensure the PCN continues to deliver safe and effective healthcare to our community. They will be expected to be flexible and responsive to the changing needs of the PCN Clinical Director and general practice in a fast paced and high pressure environment.
- Overseeing and coordinating the successful delivery of North West London Enhanced Services (NWL ES). and borough based services. This includes staff supervision and training, daily monitoring of performance targets and KPIs, running searches on our clinical system and regularly reporting to the PCN Clinical Director and North West London Integrated Care Board (ICB). The post holder should have a robust understanding of the service specifications and KPIs, contractual requirements, and a sound understanding of how these services address local population health needs. The post holder will be expected to communicate this clearly and effectively with practice and PCN staff and provide operational guidance and supervision to ensure service requirements are understood and delivered.
- Managing the PCNs Same Day Access Service for patients with same day, non-complex health needs at a new site. This includes: HR and recruitment, rota management, IT set up, publishing clinics, inductions, troubleshooting, compliance with information governance and ensuring high clinical standards are maintained by clinicians working across and representing our member practices, to ensure our patients have access to high quality, same day care.
- Collaborative working between all PCN practices. The post holder will be expected to develop positive relationships with all staff working in the PCN and should be able to communicate effectively and sensitively with practice/PCN staff members and PCN board members. Over the last four years our member practices have developed close working relationships, and the post holder will be an integral part of the PCN team who will be expected to help build on those relationships as our PCN continues to evolve and grow.
- Fulfilling any other duties as and when required by the PCN Clinical Director that help to enhance the resilience and sustainability of our PCN.
Job description
Job responsibilities
Key duties and responsibilities include but are not confined to the following:
- Understanding and supporting the priorities of the PCN Clinical Director. The post holder will work closely with and report to the PCN Clinical Director on defined areas of work that help to ensure the PCN continues to deliver safe and effective healthcare to our community. They will be expected to be flexible and responsive to the changing needs of the PCN Clinical Director and general practice in a fast paced and high pressure environment.
- Overseeing and coordinating the successful delivery of North West London Enhanced Services (NWL ES). and borough based services. This includes staff supervision and training, daily monitoring of performance targets and KPIs, running searches on our clinical system and regularly reporting to the PCN Clinical Director and North West London Integrated Care Board (ICB). The post holder should have a robust understanding of the service specifications and KPIs, contractual requirements, and a sound understanding of how these services address local population health needs. The post holder will be expected to communicate this clearly and effectively with practice and PCN staff and provide operational guidance and supervision to ensure service requirements are understood and delivered.
- Managing the PCNs Same Day Access Service for patients with same day, non-complex health needs at a new site. This includes: HR and recruitment, rota management, IT set up, publishing clinics, inductions, troubleshooting, compliance with information governance and ensuring high clinical standards are maintained by clinicians working across and representing our member practices, to ensure our patients have access to high quality, same day care.
- Collaborative working between all PCN practices. The post holder will be expected to develop positive relationships with all staff working in the PCN and should be able to communicate effectively and sensitively with practice/PCN staff members and PCN board members. Over the last four years our member practices have developed close working relationships, and the post holder will be an integral part of the PCN team who will be expected to help build on those relationships as our PCN continues to evolve and grow.
- Fulfilling any other duties as and when required by the PCN Clinical Director that help to enhance the resilience and sustainability of our PCN.
Person Specification
Qualifications
Essential
- Degree level or equivalent in healthcare management or other subject with transferrable skills.
Experience
Essential
- Leadership and management experience
- Project management experience
- Experience of using Microsoft software including Outlook, Excel and PowerPoint.
Desirable
- Experience of working in general practice
- Experience using EMIS
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
Person Specification
Qualifications
Essential
- Degree level or equivalent in healthcare management or other subject with transferrable skills.
Experience
Essential
- Leadership and management experience
- Project management experience
- Experience of using Microsoft software including Outlook, Excel and PowerPoint.
Desirable
- Experience of working in general practice
- Experience using EMIS
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
