Job responsibilities
The duties
listed are not exhaustive, which options are deployed will be decided by the
individual practices within the PCN. Working within their competencies, the
post holder will work under the supervision of the clinical pharmacist team to
ensure safe and efficient use of medicines. All pharmacy technicians must have
professional indemnity for their role.
1. Medicines
Optimisation
Carry
out medicines optimisation tasks including effective medicine administration
and technical medication reviews. Where required, utilise consultation skills
to work in partnership with patients to ensure they use their medicines
effectively.
Medicines
reconciliation of clinical post
Support
the PCN multi-disciplinary team to ensure efficient medicines optimisation
processes are being followed
Manage
shared care protocols and liaise with Clinical Pharmacists for more complex
patients
Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing locally
Support
the implementation of national prescribing policies and guidance within GP practices,
care homes and other primary care settings
Support
the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced
services
2. Patient
facing medication review and support
Maintain
full and complete records of all patient contacts using appropriate clinical
templates and coding
Undertake
patient facing and patient supporting roles to ensure effective medicines use,
through shared decision-making conversations with patients
Support
the Clinical Pharmacist to deliver Structure Medication Reviews (SMR) by
identifying appropriate patients
Support
medication reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacies
3. Medicines
quality improvement
Participate
in audit activities to optimise medicines safety and the use of prescribing
resource. Feedback results of clinical audit activities in areas agreed with
PCN senior pharmacist. Make recommendations based on the outcomes of audit and
shared learning activities
4. Repeat
prescribing
Work
closely with prescription teams in each practice of the PCN to support the
implementation of repeat prescribing policy and procedures
Lead
on the promotion, implementation and support of electronic repeat prescribing
where appropriate.
5. Medicines
safety
Work
with the clinical pharmacist team and medicines safety leads to implement
changes to medicines that result from MHRA alerts, product withdrawal and other
local and national guidance.
6. Signposting
Support
practice reception and admin teams in streaming general prescription requests,
so as to allow GPs and clinical pharmacists to review the more clinically
complex requests
Ensure
that patients are referred to the appropriate healthcare professional for the
appropriate level of care within an appropriate period of time e.g. pathology
results, common/minor ailments, acute conditions, long term condition reviews
etc.
7. Education
and Training
Understand
and demonstrate the characteristics of a role model to members in the team
and/or service
Demonstrate
understanding of the mentorship process
Demonstrate
self-development through continuous professional development activity
Demonstrate
an understanding of current educational policies relevant to working areas of
practice and keeps up to date with relevant clinical practice
8. Care
Quality Commission
Support
the PCN in reviewing and developing practice policies for CQC requirements
9. Public
health
Provide
expertise to address both the public health and social care needs of patients,
including lifestyle advice, service information, and help in tackling local
health inequalities
Support
public health campaigns. Provide specialist knowledge on all public health
programmes available to the general public.
COMMUNICATION AND WORKING
RELATIONSHIPS
Work
collaboratively with their PCN multi-disciplinary team
Liaise
with Lead Clinical Pharmacist to access professional support and access
training and development opportunities
Liaise
with CCG Medicines Commissioning colleagues on prescribing related matters to
ensure consistency of patient care and benefit
Engage
with clinical pharmacist team for peer support.
Foster
and maintain strong links with all services across the PCN and neighbouring
networks.
Liaises
with other stakeholders as needed for the collective benefit of patients,
including but not limited to:
o
Patients
and their representatives
o
GP,
nurses and other practice staff
o
Social
prescribers, first contact physiotherapists, physicians associates and
paramedics.
o
Community
pharmacists and support staff
o
Locality
Pharmaceutical Committee and Community Pharmacy PCN leads
o
Locality
/ GP prescribing lead
o
Locality
managers
o
Community
nurses and other allied health professionals
o
Hospital
staff with responsibilities for prescribing and medicines optimisation
PERSONAL & PROFESSIONAL
DEVELOPMENT
Work
with your line manager to undertake continual personal and professional
development, taking an active part in reviewing and developing the role and
responsibilities.
To
attend mandatory training and fire lectures regularly and assist with fire
policy/evacuation procedure when necessary.
To
keep up to date with and attend training on revisions to information systems or
changes in protocols for the inputting of data in the light of Local and
national initiatives.
To
adhere to agreed protocols at all times.
Adhere
to organisational policies and procedures, including confidentiality,
safeguarding, lone working, information governance, and health and safety.
Work
with your line manager to access regular clinical supervision, to enable you
to deal effectively with the difficult issues that people present.
Review
yearly progress and develop clear plans to achieve results within priorities
set by others. Participate in the delivery of formal education programmes.
Demonstrate
an understanding of current educational policies relevant to working areas of
practice and keep up to date with relevant clinical practice
CLINICAL GOVERNANCE AND
QUALITY ASSURANCE
To
realise the importance of confidentiality when dealing with patients and staff,
particularly when giving or receiving information over the telephone in
accordance with the Data Protection Act.
Maintain
the high standards of the service by contributing towards individual, team and
service objectives and acting at all times in the best interest of patients.
To
accurately collect, collate and input data to Information Systems as required
by procedures to ensure that patient database records are up to date and
accurate.
To
participate in Individual Performance Review and Personal Development plans on
an annual basis and to undertake training and development as identified within
these discussions and as indicated by the requirements of the post.
INFORMATION GOVERNANCE
The
Wyre Forest NIP PCN requires its staff to comply with Information Governance
related standards and policies at all times when dealing with confidential
information, which includes any information relating to the business of the network
and its service users and employees.
All
PCN employees are bound by a duty of confidentiality and must conduct their
duties in line with the NHS Confidentiality Code of Practice, Data Protection
Act and Freedom of information Act.
Post-holders
must maintain high standards of quality in corporate and clinical record
keeping ensuring information is always recorded accurately and kept up to date.
The post-holder must only access information, whether paper, electronic or in
other media, which is authorised to them as part of their duties.
All
Information obtained or held during the post-holders period of employment that
relates to the business of the network and its service users and employees will
remain the property of the Wyre Forest NIP PCN. Information may be subject to disclosure
under legislation at the Companys discretion and in line with national rules
on exemption.
Any
breach of confidentiality or computer misuse could lead to disciplinary action,
and in serious cases could result in dismissal. Breaches after the post-holders
employment has ended could result in the Company taking legal action against
them.
HEALTH AND SAFETY
To
have responsibility for health, safety and welfare of self and others at work.
This includes being conversant with
Health & Safety policies and procedures and ensuring incidents,
accidents and near misses are reported; taking part in the risk management
process and carrying out tasks/using equipment only when competent to do so.
Be
responsible for ensuring the general environment is clear of all hazards.
All
staff have a responsibility to apprise themselves of how the prevention of the
spread of infection relates to their role. They have a responsibility to ensure
they are aware of policies and procedures in relation to infection prevention
and control, and ensure that they comply with them in fulfilling their role.
This
job description may be amended by management through consultation with the post
holder in order to reflect changes in, or to, the job.