Healthcare Assistant

Coleridge Medical Centre


This job is now closed

Job summary

Coleridge Medical Centre is recruiting for a Healthcare Assistant to join our dynamic and supportive primary care team.

The ideal candidate will have experience of working in a healthcare setting, be able to perform new patient medicals, as well as a vast range of patient care. A phlebotomy certification is essential for this role.

We have a large patient population, but we also have a large clinical and administrative team to support this.

Main duties of the job

This role will support the practice nursing team in the delivery of nursing services, working as part of the practice multidisciplinary team, and delivering care within their scope of practice to the entitled patient population. 

The successful Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.

This role is on a fixed-term contract until July 2023 and will only be during term time.

The expected dates in which this role will take place are*:

· 10th January 2022 to 14th April 2022

· 25th April 2022 to 8th August 2022

· 26th September 2022 to 16th December 2022

· 9th January 2023 to 31st March 2023

· 1st May 2023 to 14th July 2023

*These dates are subject to change, however plenty of notice will be provided to the successful candidate.

About us


We aim to provide a high quality, caring, safe and friendly atmosphere within which we help members of our community achieve and attain optimum levels of health.







1. To optimise our income and manage our expenses to deliver our budget forecast

2. To work with our PCN to ensure the most appropriate support to our care homes

3. To explore data we can access about our registered patients to develop targeted support to those with most need.

4. To continue to engage with the vaccine programmes and new vaccination services now embedded in QOF

5. To develop our staff welfare programme to incorporate 1:1 check-ins, a welfare guardian/champion, half day learning events and huddle developments

6. To help to develop community initiatives such as the idea about being part of a dementia friendly community.

Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

· Undertake new patient health checks

· Support the practice nurse with health promotion programmes

· Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately

· Facilitate routine and 24-hour BP monitoring, advising patients accordingly

· Undertake wound care, dressings and other clinical tasks as required

· Support the practice nurse with the management of chronic disease clinics

· Carry out BMI checks as directed

· Act as a chaperone as required

· When trained, undertake venepuncture

· When trained, administer flu vaccinations

· When trained, carry out ear irrigation under the supervision of the practice nurse

· Carry out ECGs as requested

· Ensure specimens are recorded and ready for onward transportation

· Provide support during minor operations as required

· Ensure all clinical rooms are adequately stocked and prepared for each session

· Ensure fridges are cleaned routinely in accordance with extant guidance

· Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy

Deliver opportunistic health promotion where appropriate

Person Specification

Personal Qualities


  • Polite and confident
  • Flexible and cooperative
  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Occupational Health Clearance



  • Healthcare qualification (level 3 or 4)
  • Phlebotomy certification


  • Ear syringing certification



  • Experience of working with the general public
  • Experience of working in a healthcare setting


  • Experience of working in a primary care environment

Clinical Knowledge and Skills


  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow clinical policy and procedure


  • SystmOne user skills
  • Wound care. removal or sutures and staples
  • ECGs
  • Venepuncture
  • New patient medicals including height, weight, BP, pulse
  • Chaperone procedure
  • Spirometry
  • Ability to record accurate clinical notes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Coleridge Medical Centre


Canaan Way

Ottery St. Mary


EX11 1EQ

Employer's website (Opens in a new tab)

For help with your application, contact:

Rochelle Van Cady


Date posted

14 December 2021

Pay scheme





Fixed term


18 months

Working pattern


Reference number


Job locations

Canaan Way

Ottery St. Mary


EX11 1EQ

Supporting documents

If there's technical issues with the website, contact:



0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.