Coleridge Medical Centre


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Job summary

We are looking to recruit a flexible, enthusiastic and experienced phlebotomist to our friendly team who can demonstrate a genuine interest in working in Primary Care.

Previous experience of working within Primary Care and knowledge of SystmOne clinical system would be advantageous, but training would be given to the successful candidate.

The post holder will be a key team member contributing towards patient care and the development of the Practice.

We are looking to fill up to 24 hours per week over a total of 4 days.

Main duties of the job

Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the phlebotomist will be expected to support the nursing team on an as required basis.

About us

Coleridge Medical Centre - A Healthy Practice.


We aim to provide a high quality, caring, safe and friendly atmosphere within which we help members of our community achieve and attain optimum levels of health.


APPROACHABILITY - Communicative, adaptive and approachable

TEAMWORK - We all have our part to play in making ourselves and our communities healthier

COMMUNICATION - Honest and direct communication and feedback

RESPECT - We appreciate the contributions, views and interests of others, and treat all with dignity

Ottery St Mary is a market town on the eastern fringes of Exeter and is easily accessible from the A30. Our premises are fully accessible and purpose built with good staff facilities and off site car parking close by.

Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Obtaining patient consent for the collection of a blood sample
  • Performing venepuncture in accordance with practice protocols
  • Maintaining accurate patient records on Systm1
  • The correct labelling, packaging and storing of samples
  • Effective use of the specimen log, resolving any discrepancies
  • Ensuring samples are sent to the laboratory in a timely manner
  • Maintaining an effective liaison with the laboratory staff at Royal Devon & Exeter
  • Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters
  • Secondary Responsibilities
  • In addition to the primary responsibilities, the phlebotomist may be requested to:
  • Participate in practice audit as directed by the audit lead
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning within the practice
  • Complete opening and closing procedures in accordance with the duty rota

We are looking to fill up to 24 hours per week over a total of 4 days.

Person Specification

Clinical Knowledge and Skills


  • Venepuncture
  • Ability to record accurate clinical notes
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow clinical policy and procedure
  • Polite and confident
  • Flexible and co-operative
  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure / in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilises resources
  • Punctual and committed to supporting the team effort
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Occupational health clearance


  • SystmOne user skills



  • Experience of working with the general public
  • Experience of working in a healthcare setting


  • Experience of working in a primary care environment



  • Relevant qualification in venepuncture
  • Good standard of general education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Coleridge Medical Centre


Canaan Way

Ottery St. Mary


EX11 1EQ

Employer's website

For help with your application, contact:

Rochelle Van Cady


Date posted

20 August 2021

Pay scheme






Working pattern


Reference number


Job locations

Canaan Way

Ottery St. Mary


EX11 1EQ

Supporting documents

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0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.