Job responsibilities
Post Title: Healthcare Assistant (Permanent Role)
Post Grade: Dependent upon experience
Hours: 16 hours per week (Increase in hours negotiable)
Holiday: 5 Weeks (25 days) pro-rata per annum
Pension Scheme: NHS Occupational Pension Scheme (optional)
Accountability: Under the direct supervision of the GP Partners, Practice Manager & Nursing Team.
Liaises with: Patients, clients and visitors to the practice
North Yorkshire & Humber Area Team
Hambleton, Richmondshire & Whitby CCG Hospitals Statutory organisations
Job Summary
Quakers Lane Surgery is looking to recruit a Healthcare Assistant to join our friendly team. We are looking for a highly motivated individual with experience of working in primary care to work alongside and support the existing team. The post is 16 hours per week (increase negotiable)
The main duties of the role include:
- Phlebotomy + INR Management
- Urinalysis
- Blood pressure recording
- Carrying out ECGs
- Assist with chronic disease reviews, particularly Diabetes (Foot Care)
- Carrying out NHS health checks
- Ensuring all GP rooms are fully stocked
- Immunisations (not essential, training can be provided)
- Educate patients about their health and wellbeing so that they can develop their knowledge and understanding empowering them to be as self managing as possible.
- Opportunistically record QOF related information within skill set.
Qualifications
Essential basic literacy and numeracy skills; NHS Level; competent in Phlebotomy.
Essential Characteristics:
The ability to communicate effectively with a wide range of people
Excellent communication skills both written and verbal
Ability to deal effectively with telephone calls
Excellent keyboard skills
Systm One Experience
Ability to work with diversity
Understand the necessity for confidentiality
Understand the role of teamwork in providing a quality service
Understand the accuracy when dealing with patient records, both electronic and paper based
Effective team worker
Motivated and enthusiastic
Commitment to ongoing development / computer work
Availability to provide cover during periods of sickness and holidays
Understanding of own behaviour and how this impacts on colleagues, patients and visitors
Responsibilities:
1. To carry out all the above duties to our patients.
2. Comply with all in house and statutory Health & Safety procedures
3. Attend training courses in house and externally to develop expertise and further knowledge.
4. Attend Practice Meetings.
5. Any duty that may be properly deemed by the Practice Manager, Doctors or Practice Nurses to be part of the role of Healthcare Assistant.
6. It is important that all members of staff are prepared to take on additional duties or relinquish existing duties to maintain efficient running of the practice. The Practice manager, Doctors and Nursing Team reserve the right to re-distribute duties and functions amongst members of staff from time to time and requests for such changes shall not be reasonably refused.
7. The ability to work as a team to ensure your own & your colleagues holidays are covered between yourselves in a fair and organised manner.
Community Infection Prevention and Control:
Infection Prevention and Control is everyones responsibility. The staff member will ensure that they follow the organisation Infection Prevention and Control Policies and Guidance to protect patients, staff and visitors from healthcare associated infections. They will also ensure that they perform the correct hand hygiene procedures as described in the Infection Control Policy.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.