Receptionist/Care Navigator
Group Practice at River Place
This job is now closed
Job summary
GP Practice seeks (experienced) Care Navigator/Receptionist
July 23
Large Islington (LondonN1) GP Practice is looking for a friendly and enthusiastic addition to our Care Navigation Team.
A minimum of 2 years full-time work experience is required and working in the NHS is preferable but not essential.
Candidates need to have good communication skills (both written and spoken English) , with a good telephone manner and proven customer service skills. A good level of IT skills is required (with knowledge of EMIS web and Docman preferred).
Hours (37.5)
Monday: 09:00-18:00 ;
Tuesday: 08:00-16:30 ;
Wednesday: 10:00-18.00,
Thursday: 09.30-17:30;
Friday: 08.30-17.30
(all with I hour per day unpaid lunch)
Salary dependent on experience (£11.95 - £14.00 etc.)
In addition to supplying a CV, candidates should submit a short covering letter stating why they would like to work with us.
Interviews will be held Wed 23rd August afternoon.
Any queries please contact David Currie, Manager at riverplace.reception@nhs.net or on 020 7704 2832.
Main duties of the job
Care Navigating: Signposting patients to appropriate healthcare professionals (GPs, Nurses, Pharmacists etc.).
Customer service e.g. answering phone/emails etc.
Booking appts.
Managing daily reception tasks.
Scanning in documents, dealing with post, basic admin tasks
About us
A large Islington GP practice with 11000 patients. 10 GPs, 5 Nurses, 7 Care Navigators, 3 Admin staff and 2 managers.
Our practice offers a wide range of appointments for our patients.
We have a longstanding staff wellbeing program of events.
Date posted
26 July 2023
Pay scheme
Other
Salary
£11.95 to £14 an hour Dependent on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A1936-23-0000
Job locations
River Place Health Centre
Essex Road
Islington
London
N1 2DE
Employer details
Employer name
Group Practice at River Place
Address
River Place Health Centre
Essex Road
Islington
London
N1 2DE
Employer's website
https://www.riverplacegrouppractice.co.uk/ (Opens in a new tab)
For questions about the job, contact:
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