Receptionist

Teldoc

The closing date is 08 May 2025

Job summary

We are looking for x3 Receptionists, working between the hours of 8:00am and 6:00pm, Monday to Friday.

The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.

Main duties of the job

The job is in a fast paced environment working as a team player as part of a team at all Teldoc sites.

About us

The role is based at any of the six Teldoc practices, but you may be required to provide cover at the Priorslee and Shifnal sites, so you must be able to travel.

Hours of work will be between the hours of 8am and 6pm, fully flexible, to potentially include 1 Saturday per month.

PREVIOUS APPLICANTS NEED NOT APPLY.

Date posted

30 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1923-25-0033

Job locations

Oakengates Medical Practice

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ


Shifnal & Priorslee Medical Practice

Haughton Road

Shifnal

Shropshire

TF11 8DD


Teldoc-lawley Site

Farriers Green

Lawley Bank

Telford

Shropshire

TF4 2LL


Job description

Job responsibilities

  • To become familiar with Practice procedures and protocols, and comply with them
  • To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
  • To open and close sites
  • To play a part in all Reception and Practice Team activities, for example, meetings
  • To be responsible for self-development with support of Practice Team

  • Apply practice policies, standards and guidance

Job description

Job responsibilities

  • To become familiar with Practice procedures and protocols, and comply with them
  • To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
  • To open and close sites
  • To play a part in all Reception and Practice Team activities, for example, meetings
  • To be responsible for self-development with support of Practice Team

  • Apply practice policies, standards and guidance

Person Specification

Experience

Essential

  • Good knowledge of Microsoft Office Word, Excel and Outlook
  • Good knowledge of GDPR
Person Specification

Experience

Essential

  • Good knowledge of Microsoft Office Word, Excel and Outlook
  • Good knowledge of GDPR

Employer details

Employer name

Teldoc

Address

Oakengates Medical Practice

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ


Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Employer details

Employer name

Teldoc

Address

Oakengates Medical Practice

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ


Employer's website

https://www.teldoc.org/ (Opens in a new tab)

For questions about the job, contact:

Date posted

30 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A1923-25-0033

Job locations

Oakengates Medical Practice

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ


Shifnal & Priorslee Medical Practice

Haughton Road

Shifnal

Shropshire

TF11 8DD


Teldoc-lawley Site

Farriers Green

Lawley Bank

Telford

Shropshire

TF4 2LL


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