Job summary
We are looking to recruit a Medical Secretary to join our growing team, due to retirement.
The Medical Secretaries are responsible for transcribing dictation, processing referrals, requests for Advice & Guidance and other secretarial support duties.
Experience of secretarial work within a GP Practice, the eRS function or other NHS setting is preferred, but training will be given.
Hours:
We are looking to recruit up to 20 hours per week worked Monday-Friday, either 4x 5 hour days, or 5x 4 hour days.
This could be a job share for x2 candidates.
Please specify in your application how many hours you would be looking for.
The start and finish times for this post are flexible; however must be within the practice's opening hours (08:00 - 18:00).
Salary: From £11.88/hr depending on experience, increasing at 3 and 6 months to a total of £12.14 per hour at the end of the 6 month probation period. Starting salary may be negotiated for the right candidate with recent experience of this role.
Main duties of the job
To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.Checking Task list for new referrals and those awaiting results or reportsProcess requests for referrals on eRS and other referral systems (i.e. private hospitals) Checking workflow and processing incoming lettersChecking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
About us
Topsham Surgery is a friendly and forward-thinking practice.
We are made up of 2 sites, one in Topsham and a branch site at Countess Wear.
The 2 sites are spacious with a variety of consulting and administration rooms with a pharmacy based at the Glasshouse site.
We care for over 11,700 patients across a large practice boundary from Middlemoor and St Leonards to Lympstone in the South and Aylesbeare in the East.
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.
- Checking Task list for new referrals and those awaiting results or reports
- Checking workflow and processing incoming letters
- Checking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Maintain confidentiality at all times
- Be adaptable, amiable and willing to take on new tasks
- Willing to provide overtime cover for holiday and sickness if require
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.
- Checking Task list for new referrals and those awaiting results or reports
- Checking workflow and processing incoming letters
- Checking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Maintain confidentiality at all times
- Be adaptable, amiable and willing to take on new tasks
- Willing to provide overtime cover for holiday and sickness if require
Person Specification
Experience
Essential
- Be computer literate and able to learn new systems.
- Have general education to at least GCSE standard or equivalent.
- Have a flexible approach to working, and be able to prioritise workloads.
- Working knowledge of Windows and MS Office.
Desirable
- Experience of working in a GP Surgery setting.
- Knowledge of SystmOne (or EMIS).
- Working knowledge of eRS (formerly Choose & Book).
- Understanding of referral pathways for GP Practices (i.e. Devon Formulary)
Person Specification
Experience
Essential
- Be computer literate and able to learn new systems.
- Have general education to at least GCSE standard or equivalent.
- Have a flexible approach to working, and be able to prioritise workloads.
- Working knowledge of Windows and MS Office.
Desirable
- Experience of working in a GP Surgery setting.
- Knowledge of SystmOne (or EMIS).
- Working knowledge of eRS (formerly Choose & Book).
- Understanding of referral pathways for GP Practices (i.e. Devon Formulary)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
