Job summary
The role will provide dedicated non-clinical support and
administration for mothers and children as well as being the administrative
contact for safeguarding issues.
The
role will also involve working alongside the reception team to ensure that the
surgerys appointments, systems and processes are as effective as possible to
allow us to deliver an outstanding level of personal medical services to the
patients of the practice.
All
members of the Administrative Team are required to carry out some hours on main
reception during the course of their normal working week.
Main duties of the job
The
following are the core responsibilities of the Child Health Surveillance clerk.
There may be, on occasion, a requirement to carry out other tasks; this will be
dependent upon factors such as workload and staffing levels.
Other tasks will
include:
Maternity
Recording
of EDD for pregnant females
Inviting
of pregnant patients to attend for whooping cough vaccine
Recording
of delivery and birth details of child
Arranging
post-natal appointments and 6-week checks
Read
code type of delivery for payment of whooping cough vaccine
Records
which patients have received whooping cough vaccine
Childhood Vaccinations
To
be aware of all necessary vaccinations required by children
Monitoring
of childhood immunisations to include inviting and reminders
To
chase up any non-attenders
Submission
of immunisation figures (now on QOF target)
Child Health Surveillance
Liaising
with CHS GP lead, health visitors, school nurses, social workers and any
members from organisations involved in CHS, to highlight, update and document
details of any children on at risk/looked after register
Organise
and attend 3 monthly CHS meetings
Support
CHS GP lead where required
Prompt
updating of patient records re safeguarding issues.
Gather
information /process safeguarding reports for social workers
About us
Rivergreen
Medical Centre, our friendly and dedicated team of Doctors, Nurses, Managers
and Administration staff all work together to provide the best possible care
for all our patients. Rivergreen Medical Centre is a great place to work!
We
are a short walk from the high street for lunch and on the doorstep is the tram
stop. We also have ample free parking and are both close to Nottingham but also
Derby, Leicester and the motorway network to help your commute. We are a great
team who work together well and support each other with a strong ethos of
learning and continuous development.
We
currently have over 8500 patients. Our fantastic team consists of 4 GP
partners, 2 salaried GPs, 3 nurses, 2 HCAs and a whole host of additional
roles.
Job description
Job responsibilities
The
following are the core responsibilities of the Child Health Surveillance clerk.
There may be, on occasion, a requirement to carry out other tasks; this will be
dependent upon factors such as workload and staffing levels.
Main tasks include:
Maternity
Recording
of EDD for pregnant females
Inviting
of pregnant patients to attend for whooping cough vaccine
Recording
of delivery and birth details of child
Arranging
post-natal appointments and 6-week checks
Read
code type of delivery for payment of whooping cough vaccine
Records
which patients have received whooping cough vaccine
Childhood
Vaccinations
To
be aware of all necessary vaccinations required by children
Monitoring
of childhood immunisations to include inviting and reminders
To
chase up any non-attenders
Submission
of immunisation figures
Child
Health Surveillance
Liaising
with CHS GP lead, health visitors, school nurses, social workers and any
members from organisations involved in CHS, to highlight, update and document
details of any children on at risk/looked after register
Organise
and attend 3 monthly CHS meetings
Support
CHS GP lead where required
Prompt
updating of patient records re safeguarding issues.
Gather
information /process safeguarding reports for social workers
In addition
to the primary responsibilities:
Keep
up to date with mandatory training
Continue
ongoing professional development
Keep
up to date with practice policies and procedures
Job description
Job responsibilities
The
following are the core responsibilities of the Child Health Surveillance clerk.
There may be, on occasion, a requirement to carry out other tasks; this will be
dependent upon factors such as workload and staffing levels.
Main tasks include:
Maternity
Recording
of EDD for pregnant females
Inviting
of pregnant patients to attend for whooping cough vaccine
Recording
of delivery and birth details of child
Arranging
post-natal appointments and 6-week checks
Read
code type of delivery for payment of whooping cough vaccine
Records
which patients have received whooping cough vaccine
Childhood
Vaccinations
To
be aware of all necessary vaccinations required by children
Monitoring
of childhood immunisations to include inviting and reminders
To
chase up any non-attenders
Submission
of immunisation figures
Child
Health Surveillance
Liaising
with CHS GP lead, health visitors, school nurses, social workers and any
members from organisations involved in CHS, to highlight, update and document
details of any children on at risk/looked after register
Organise
and attend 3 monthly CHS meetings
Support
CHS GP lead where required
Prompt
updating of patient records re safeguarding issues.
Gather
information /process safeguarding reports for social workers
In addition
to the primary responsibilities:
Keep
up to date with mandatory training
Continue
ongoing professional development
Keep
up to date with practice policies and procedures
Person Specification
Experience
Essential
- Administrative/Reception experience
- Understanding the importance of dealing with confidential/sensitive issues appropriately
- Be able to create a good rapport with patients
Desirable
- Experience of working in primary care
- Experience of working within General Practice
- Experience of dealing with vulnerable patients
Qualifications
Essential
- Good standard of general education
- Experience of working with the general public
- Excellent communication skills (Written and Oral)
- IT skills
- Clear, polite telephone manner
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Smart, polite and confident
- Planning and organising
- Performing under pressure
- Adaptability
- Using initiative
- Team working
- Self motivated
- Flexibility
- Confidentiality
Desirable
- GCSE Mathematics C or above
- GCSE English C or above
- Experience of reception work
- Experience of working within General Practice
- Knowledge of SystmOne
Person Specification
Experience
Essential
- Administrative/Reception experience
- Understanding the importance of dealing with confidential/sensitive issues appropriately
- Be able to create a good rapport with patients
Desirable
- Experience of working in primary care
- Experience of working within General Practice
- Experience of dealing with vulnerable patients
Qualifications
Essential
- Good standard of general education
- Experience of working with the general public
- Excellent communication skills (Written and Oral)
- IT skills
- Clear, polite telephone manner
- Time Management and the ability to work to deadlines
- Problem solving skills
- Interpersonal skills
- Smart, polite and confident
- Planning and organising
- Performing under pressure
- Adaptability
- Using initiative
- Team working
- Self motivated
- Flexibility
- Confidentiality
Desirable
- GCSE Mathematics C or above
- GCSE English C or above
- Experience of reception work
- Experience of working within General Practice
- Knowledge of SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.