Operations Manager

Job description

Job responsibilities

Working alongside the Practice Business Manager and wider Management team, this role will be responsible for the overall operations of the Surgery and provision to patients. With a strong focus on HR and Health & Safety, you will be responsible for the wider administrative team as well as being a point of contact for guidance from other teams and managers. Experience in HR and current employment law policies would be beneficial. Ideally you will already be working within a leadership role in your current position and able to work autonomously or as part of a group.

You will be a strong leader and an effective communicator who has a positive, can-do attitude and ability to problem solve as and when problems arise. Excellent attention to detail and strong written and IT skills are a must as we transition to a more digital front door approach to patient care.

Please see the attached Job Specification and Responsibilities document for a full view of what we are looking for and what the job will entail.

Should you wish to arrange a visit to the surgery at any point during the application process, please contact Daniel.ferrett@nhs.net

Person Specification

Experience

Essential

• Strong organisational skills
• Solution focused
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Strong IT skills
• Strong written skills
• Ability to work as a multi-disciplinary team, pro-actively, on own initiative whilst also knowing when to report up/down.
• Self-motivated and shows initiative
• Ability to see things through to completion
• Experience of team/departmental management/leadership and ability to promote team spirit and enthusiasm
• Experience of staff and HR management
• Reliable and ability to cope under pressure
• Ability to identify training and development needs of staff
• Knowledge of good employment practices and HR processes
• Experience of successfully implementing change
• Understanding of health and safety issues

Desirable

• Experience in a Primary Care or General Practice environment
• Experience of leading projects
• Knowledge of achievements required in General Practice such as QOF and local enhancements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Drayton Surgery

Address

280 Havant Road

Drayton

Portsmouth

Hampshire

PO6 1PA

Employer's website

https://www.thedraytonsurgery.co.uk/ (Opens in a new tab)