Patient Services Administrator - Telephonist

Mayfield Medical Centre

Information:

This job is now closed

Job summary

Mayfield Medical Centre is looking for a motivated and reliable administrator to join our Patient Services Team. You would be joining a dedicated team who deliver a high standard of administrative support within the practice to meet the needs of our patient demographic.

Main duties of the job

As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgemental with excellent communication and listening skills. We are a very busy practice so you must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies.

About us

We are a well established urban practice of 21,000 patients, currently split across three sites covering Paignton and Brixham. We take pride in delivering high quality care to our patient population whilst maintaining sustainable working conditions for the whole team.

Date posted

05 July 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1867-24-0004

Job locations

37 Totnes Road

Paignton

Devon

TQ4 5LA


Mayfield Medical Centre

Cherry Brook Square

Paignton

Devon

TQ4 7SH


Brixham Hospital

Greenswood Road

Brixham

Devon

TQ5 9HW


Job description

Job responsibilities

To provide high-quality administrative support to the Practice.

Enthusiasm, professionalism, strong teamwork ethos and attention to detail are skills that are required of the post-holder.

Please see attached for the full job description.

Job description

Job responsibilities

To provide high-quality administrative support to the Practice.

Enthusiasm, professionalism, strong teamwork ethos and attention to detail are skills that are required of the post-holder.

Please see attached for the full job description.

Person Specification

Qualifications

Essential

  • Please refer to attached job description.

Desirable

  • Please refer to attached job description.
Person Specification

Qualifications

Essential

  • Please refer to attached job description.

Desirable

  • Please refer to attached job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mayfield Medical Centre

Address

37 Totnes Road

Paignton

Devon

TQ4 5LA


Employer's website

https://www.mayfieldmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Mayfield Medical Centre

Address

37 Totnes Road

Paignton

Devon

TQ4 5LA


Employer's website

https://www.mayfieldmedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Patient Services Manager

Sam Vernon

samantha.vernon@nhs.net

Date posted

05 July 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1867-24-0004

Job locations

37 Totnes Road

Paignton

Devon

TQ4 5LA


Mayfield Medical Centre

Cherry Brook Square

Paignton

Devon

TQ4 7SH


Brixham Hospital

Greenswood Road

Brixham

Devon

TQ5 9HW


Supporting documents

Privacy notice

Mayfield Medical Centre's privacy notice (opens in a new tab)