Training and Education Co-ordinator

Job description

Job responsibilities

Job Description

Job Title: Training and Education Co-ordinator

Reports To: Head of Human Resources

Role Overview

The postholder is required to provide administrative support across all aspects of training, working closely with the Head of HR and the Lead Partner for Training and Education. They will also provide support to the HR team and wider organisation with specific aspects of people management matters which could include onboarding, recruitment, maintaining employee records, absence management/recording, assisting with payroll processing and provision of a professional administrative service.

The postholder will consistently demonstrate accurate written, verbal, and interpersonal communication skills and communicate with all colleagues in an effective and efficient manner. Additionally, the postholder will demonstrate excellent organisational and time management skills and prioritise own workload whilst continuously communicating with line manager to ensure daily, weekly, monthly, and key tasks are being progressed. The postholder will respect and uphold strict confidentiality at all times.

Responsibilities

• Provide assistance and administrative support on all aspects of training, including maintaining and overseeing training records.
• Liaise with the Lead Partner for Training and Education on all clinical training and with the Head of HR on non-clinical training.
• Co-ordinate training across the organisation with direction as required from the Lead Partner and Head of HR.
• Assist with support for medical students and provide a point of contact.
• Assist with the record keeping on all training matters including appraisals.
• Administer the apprenticeship portal for the organisation.
• Co-ordinate and deliver PLT events, liaising closely with the Lead Partner for Training and Education and COO.
• Support with internal and external HR related matters or requests. This may require direction and guidance from the HR manager or Head of HR.
• Be familiar with the HR system and maintain employees' records.
• Where necessary, ensure receipt of new joiner documentation, track, chase and prompt accordingly. This will include references, certificates, and relevant membership identification/numbers.
• If required, undertake and progress relevant DBS/background checks. Track and report to wider HR team any delays, gaps or concerns.
• Assist with the recruitment process including arranging interviews and facilities, drafting, and placing vacancy ads and communication with all relevant parties, e.g., recruiting manager/candidates.
• When requested, oversee onboarding including drafting offer letter and employment contracts
• Issue New Starter packs and record accordingly.
• When necessary, track induction and probationary review progress. Provide line managers with prompts in the appropriate timescale. Report delays to HR Manager and Head of HR.
• On request. assist HR colleagues providing note taking in meetings. This will include capability, ill health & absence, investigatory and disciplinary hearings.
• Drafting and issuing documentation and letters for all employee related matters.
• Support and assist with ad-hoc HR projects.
• Any other duties assigned by line manager and Head of HR.

Safeguarding

Affinity Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Colleagues should ensure that they are aware of our policy and procedures for safeguarding and discharge their responsibilities for safeguarding effectively. It is each individual colleagues responsibility to maintain competences with regards to levels of safeguarding training commensurate with individual roles. Colleagues should report any safeguarding concerns to appropriate agencies in line with the safeguarding policy.

Person Specification

Qualifications

Essential

• Minimum of GCSE grade A to C in English and Maths
• Ideally some form of HR or Training qualification, although worked experience is more important.

Experience

Essential

• Previous experience working as part of a Training and.or HR team in a dynamic and busy Training or HR environment.
• Demonstrable experience and concise understanding of strict confidentiality.
• Ability to communicate at a number of levels with confidence and gravitas.
• Excellent written and verbal communication skills with the ability to always demonstrate empathy and act courteously.
• IT literate with working knowledge of Microsoft Office applications.
• Able to work on own initiative and under pressure, prioritise workload and function as a team member. The ability to work flexibly is essential.
• Highly organised with exceptional attention to detail and the ability to multi-task and prioritise effectively.
• Flexible approach to working hours and location. It may be necessary for the postholder to attend any location within the footprint of the organisation hence possession of a UK driving licence.

Personal Attributes

Essential

• The postholder will be diplomatic and considered, demonstrating integrity and honesty, be highly motivated and willingness to learn and develop skills. It is the postholders responsibility to seek guidance and coaching to continuously develop skills, knowledge, and experience.
• The postholder will function as an advocate for the organisation, always portray a professional image and contribute to continuously improving all aspects of the organisation and the service provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Affinity Care

Address

Sunnybank Medical Centre

Town Gate

Wyke

Bradford

West Yorkshire

BD12 9NG

Employer's website

https://shipleymedicalpractice.nhs.uk/ (Opens in a new tab)