Affinity Care

Human Resources Advisor

Information:

This job is now closed

Job summary

We are enhancing our HR team at Affinity Care and are excited to offer an opportunity to join us as HR Advisor. We need someone who can connect and build relationships, provide support for managers and colleagues alike, and is positive and pro-active. This is a varied role, working across the whole employee lifecycle, including recruitment and selection, onboarding, employee relations, and working closely with managers to boost employee engagement and performance. The role requires you to be an Associate Member of CIPD and have substantial HR experience at an advisory level.

The HR Advisor operates as a first point of contact for HR queries in the team providing a HR support service for the organisation, managers and employees. They will be responsible for ensuring that high quality, consistent and comprehensive HR advice is given across the organisation on agreed policies and procedures and terms and conditions for all staff groups.

The postholder will have knowledge in employment law and advise on employee relations matters alongside the Director of HR & OD.

Promote and actively support diversity and inclusivity, ensuring all of our people are treated with dignity and respect and challenging any form of inequality, discrimination, harassment or abuse.

Proactively support the health and well-being of all of our people to enable them to achieve job fulfilment, improved performance and happiness in the workplace.

Main duties of the job

To support managers on adopting good HR practice by offering effective HR advice through the

interpretation of current employment & case law, best practice and relevant policies. Provide professional advice and support to managers on matters relating to disciplinary, grievance,

sickness absence, bullying and harassment and performance management and liaise with Trade Union Representatives as necessary.

Support line managers to effectively perform their people management responsibilities and proactively manage employment relation matters aligned to the organisations values

Assess and recommend courses of action on the array of HR issues, analysing a range of options in line with relevant policies and procedures

Provide timely, consistent, accurate and appropriate advice and support for managers in carrying out investigations in line with relevant policies and procedures

Evaluate information received during an investigation and support managers in presenting findings within the appropriate investigation reporting format guidelines.

Act as the HR Representative, supporting managers in formal meetings and panels arranged under

relevant policies and procedures.

Ensure the sickness absence management policy is consistently applied in cases of short and long-term sickness absence issues; proactively prompting managers through the process, including attending sickness absence meetings with staff and referrals to Occupational Health

About us

We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 7 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.

We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.

Benefits include:

  • 5 weeks annual leave (pro rata for part time hours), rising to 6 weeks with service
  • Birthday Holiday
  • Well-being day
  • NHS pension

Details

Date posted

27 September 2023

Pay scheme

Other

Salary

£32,000 to £35,000 a year subject to experience

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

A1863-23-0024

Job locations

Westcliffe Medical Practice

Westcliffe Rd

Shipley

West Yorkshire

BD18 3EE


Shipley Health Centre

Alexandra Road

Shipley

West Yorkshire

BD18 3EG


Job description

Job responsibilities

Support all employees in matters relating to their employment terms and conditions including ways of working and dignity at work:

Support with queries in respect of contractual terms and conditions e.g. holiday entitlement, hours of work, flexible working patterns

Provide empathy, advice and support for our people in relation to grievances, cases of bullying and harassment, health concerns, return to work following mid to long term absences

Consider at all times the health and well-being of our people

Provide advice for our people with any learning and development needs that will support and enable performance improvement and role satisfaction

Support the embodiment of our Diversity & Inclusivity work, proactively supporting the D&I Working Group and employees on all matters relating to equality, diversity and inclusivity

To provide advice, guidance and support to managers on all terms and conditions including employment law, contract queries, performance issues, absence management - and theapplication of all HR policies in line with best practice

Provide support to managers at meeting relating to organizational change including redeployment

HR generalist activity:

Support the Director of HR, COO and PSMs in workforce capacity management

Support and advise managers in the development and updating of job descriptions and person specifications to enable effective recruitment of the right people, with the right skills

Develop job adverts, identify appropriate placement of adverts, support managers in the shortlisting and selection process ensuring adherence to equal opportunities legislation and the organisations R&S Policy, up to and including the onboarding process

Develop and revise HR policies and processes based on current legislation, best practice and operational needs of the organisation.

Prepare monthly payroll data including information for starters, leavers, changes to working hours/patterns, hourly rates, sick pay

Support the Director of HR, COO with provision of appropriate data in respect of pay awards

Ensure an up to date knowledge is shared throughout the Human Resources Team regarding changes in employment legislation, best practice.

Ensure the continuous development of the HR service, safeguarding standards and services to be applied consistently across all practices

Assist and support with the design and delivery of training to line managers on the application of HR

policies and procedures and HR hot topics

Support the organisation in the roll out of the appraisal process including training to line managers, support and advice on the appraisal process

Develop and prepare monthly and quarterly on sickness absence management, recruitment, appraisals and performance

To undertake general HR tasks as required and appropriate to the grade

Promote the company's reputation and attractiveness as a good employment opportunity

Support the Director of Education & Development with the ongoing provision of Protected Learning Time (PLT)

Support the issuing of staff communications via our various methods

projects as assigned by line manager, including but not limited to staff surveys, risk assessments Working collaboratively with the HR Team propose and suggest new ideas to improve the service based on feedback from Partners, managers and employees

Champion the visions and values of our business in particular in respect to Diversity and Inclusivity

Ensure that you adhere to Affinity Care policies and procedures

Undertake mandatory training in line with Affinity Care policy, personal development and appraisals

Be responsible for personal continuous professional development and knowledge of relevant policies, procedures

Attend meetings, Affinity Cares monthly protected learning events, workshops and courses as appropriate

Responsibility for Information Processes

Understand and follow the requirements of the General Data Protection Regulations (GDPR) and to refer on any queries as appropriate.

Adhere to the Affinity Cares policies for data protection, maintaining confidentiality of information at all times

Ensure the management of personal files, both electronic and paper, are accurate, with information being updated in a timely manner and available for audit purposes

Take the necessary precautions when transmitting information

Follow organisational policy regarding the use of email and computer tasks as the main internal method of non-verbal communication and the use of the intranet and the internet as the main source of internal and external information

Equality, Diversity and Inclusivity

Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with Affinity Cares values and procedures.

Respect the privacy, dignity and beliefs of employees and stakeholders. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc.

Safeguarding

Affinity Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Staff should ensure that they are aware of the organisations policy and procedures for safeguarding and discharge their responsibilities for safeguarding effectively. It is individual staff members responsibility to maintain competences with regards to levels of safeguarding training commensurate with individual roles. Staff should report any safeguarding concerns to appropriate agencies in line with the safeguarding policy.

Health, safety and security

Wear at all times the appropriate Personal Protection Equipment and clothing at all times in accordance with the Infection Prevention and Control Standard Operating Procedure.

Apply appropriate infection-control measures and maintain work areas that they are clean, safe and free from hazards reporting of any potential risks identified including:

- Following of hand washing protocols

- Universal hygiene procedures

- Cleaning of work surfaces

- Assist colleagues in adopting sound infection control measures

Use the personal security systems within the workplace according to Practice guidelines.

Assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Follow Health and Safety Policies and guidelines, including fire procedures and those pertaining to clinical areas of risk. Use safe working procedures and report incidents using the incident reporting system.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Other

You will be required to work at other premises owned or associated to the practice. This will be subject to reasonable request in terms of travel compared your routine site of work. You may also be asked from time to time to be flexible in your working hours as per the needs of the practice.

You will be required to:

Give good and regular attendance.

Maintain a tidy and organised work area

Any other duty as requested commensurate with the role, including covering for absent colleagues.

This job description is subject to periodic review and amendment in consultation with the post-holder in the light of changing circumstances.

REHABILITATION OF OFFENDERS ACT 1994

Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Trust. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

Job description

Job responsibilities

Support all employees in matters relating to their employment terms and conditions including ways of working and dignity at work:

Support with queries in respect of contractual terms and conditions e.g. holiday entitlement, hours of work, flexible working patterns

Provide empathy, advice and support for our people in relation to grievances, cases of bullying and harassment, health concerns, return to work following mid to long term absences

Consider at all times the health and well-being of our people

Provide advice for our people with any learning and development needs that will support and enable performance improvement and role satisfaction

Support the embodiment of our Diversity & Inclusivity work, proactively supporting the D&I Working Group and employees on all matters relating to equality, diversity and inclusivity

To provide advice, guidance and support to managers on all terms and conditions including employment law, contract queries, performance issues, absence management - and theapplication of all HR policies in line with best practice

Provide support to managers at meeting relating to organizational change including redeployment

HR generalist activity:

Support the Director of HR, COO and PSMs in workforce capacity management

Support and advise managers in the development and updating of job descriptions and person specifications to enable effective recruitment of the right people, with the right skills

Develop job adverts, identify appropriate placement of adverts, support managers in the shortlisting and selection process ensuring adherence to equal opportunities legislation and the organisations R&S Policy, up to and including the onboarding process

Develop and revise HR policies and processes based on current legislation, best practice and operational needs of the organisation.

Prepare monthly payroll data including information for starters, leavers, changes to working hours/patterns, hourly rates, sick pay

Support the Director of HR, COO with provision of appropriate data in respect of pay awards

Ensure an up to date knowledge is shared throughout the Human Resources Team regarding changes in employment legislation, best practice.

Ensure the continuous development of the HR service, safeguarding standards and services to be applied consistently across all practices

Assist and support with the design and delivery of training to line managers on the application of HR

policies and procedures and HR hot topics

Support the organisation in the roll out of the appraisal process including training to line managers, support and advice on the appraisal process

Develop and prepare monthly and quarterly on sickness absence management, recruitment, appraisals and performance

To undertake general HR tasks as required and appropriate to the grade

Promote the company's reputation and attractiveness as a good employment opportunity

Support the Director of Education & Development with the ongoing provision of Protected Learning Time (PLT)

Support the issuing of staff communications via our various methods

projects as assigned by line manager, including but not limited to staff surveys, risk assessments Working collaboratively with the HR Team propose and suggest new ideas to improve the service based on feedback from Partners, managers and employees

Champion the visions and values of our business in particular in respect to Diversity and Inclusivity

Ensure that you adhere to Affinity Care policies and procedures

Undertake mandatory training in line with Affinity Care policy, personal development and appraisals

Be responsible for personal continuous professional development and knowledge of relevant policies, procedures

Attend meetings, Affinity Cares monthly protected learning events, workshops and courses as appropriate

Responsibility for Information Processes

Understand and follow the requirements of the General Data Protection Regulations (GDPR) and to refer on any queries as appropriate.

Adhere to the Affinity Cares policies for data protection, maintaining confidentiality of information at all times

Ensure the management of personal files, both electronic and paper, are accurate, with information being updated in a timely manner and available for audit purposes

Take the necessary precautions when transmitting information

Follow organisational policy regarding the use of email and computer tasks as the main internal method of non-verbal communication and the use of the intranet and the internet as the main source of internal and external information

Equality, Diversity and Inclusivity

Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with Affinity Cares values and procedures.

Respect the privacy, dignity and beliefs of employees and stakeholders. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc.

Safeguarding

Affinity Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Staff should ensure that they are aware of the organisations policy and procedures for safeguarding and discharge their responsibilities for safeguarding effectively. It is individual staff members responsibility to maintain competences with regards to levels of safeguarding training commensurate with individual roles. Staff should report any safeguarding concerns to appropriate agencies in line with the safeguarding policy.

Health, safety and security

Wear at all times the appropriate Personal Protection Equipment and clothing at all times in accordance with the Infection Prevention and Control Standard Operating Procedure.

Apply appropriate infection-control measures and maintain work areas that they are clean, safe and free from hazards reporting of any potential risks identified including:

- Following of hand washing protocols

- Universal hygiene procedures

- Cleaning of work surfaces

- Assist colleagues in adopting sound infection control measures

Use the personal security systems within the workplace according to Practice guidelines.

Assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Follow Health and Safety Policies and guidelines, including fire procedures and those pertaining to clinical areas of risk. Use safe working procedures and report incidents using the incident reporting system.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Other

You will be required to work at other premises owned or associated to the practice. This will be subject to reasonable request in terms of travel compared your routine site of work. You may also be asked from time to time to be flexible in your working hours as per the needs of the practice.

You will be required to:

Give good and regular attendance.

Maintain a tidy and organised work area

Any other duty as requested commensurate with the role, including covering for absent colleagues.

This job description is subject to periodic review and amendment in consultation with the post-holder in the light of changing circumstances.

REHABILITATION OF OFFENDERS ACT 1994

Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Trust. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent level of experience

Desirable

  • Qualified to CIPD Level 5 or equivalent experience
  • Active Associate CIPD membership

Knowledge and skills

Essential

  • Ability to deal with people tactfully and empathetically
  • Ability to communicate information that requires tact and persuasive skills or where there may be barriers to understanding; instil confidence in those being advised.
  • Excellent organising and prioritising skills
  • Strong telephone, email and in-person communication skills
  • Excellent team player and ability to work autonomously
  • Ability to work to scheduled timelines
  • Ability to use own judgement, resourcefulness and common sense
  • Proficient in the use of Microsoft Office and the use of the internet, intranet and ability to update databases.
  • Knowledge, understanding and application of equal opportunities
  • Good presentation skills

Desirable

  • Excellent team player and ability to work autonomously.
  • Ability to communicate information that requires tact and persuasive skills or where there may be barriers to understanding; instil confidence in those being advised.
  • Excellent written skills with the ability to develop and write clear and concise reports and policies.
  • Demonstrable ability to analyse and interpret reports and data

Experience

Essential

  • Experience of working in HR, in an operational/policy advice capacity.
  • Experience of working within an HR function in General Practice or NHS.
  • Experience working in events or training environment.

Desirable

  • Generalist HR experience which involves advising managers on HR issues.
  • Experience of working within an HR function in General Practice or NHS
  • Experience of using HR systems/databases e.g. IRIS HR, ESR
  • Experience working in events or training environment
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent level of experience

Desirable

  • Qualified to CIPD Level 5 or equivalent experience
  • Active Associate CIPD membership

Knowledge and skills

Essential

  • Ability to deal with people tactfully and empathetically
  • Ability to communicate information that requires tact and persuasive skills or where there may be barriers to understanding; instil confidence in those being advised.
  • Excellent organising and prioritising skills
  • Strong telephone, email and in-person communication skills
  • Excellent team player and ability to work autonomously
  • Ability to work to scheduled timelines
  • Ability to use own judgement, resourcefulness and common sense
  • Proficient in the use of Microsoft Office and the use of the internet, intranet and ability to update databases.
  • Knowledge, understanding and application of equal opportunities
  • Good presentation skills

Desirable

  • Excellent team player and ability to work autonomously.
  • Ability to communicate information that requires tact and persuasive skills or where there may be barriers to understanding; instil confidence in those being advised.
  • Excellent written skills with the ability to develop and write clear and concise reports and policies.
  • Demonstrable ability to analyse and interpret reports and data

Experience

Essential

  • Experience of working in HR, in an operational/policy advice capacity.
  • Experience of working within an HR function in General Practice or NHS.
  • Experience working in events or training environment.

Desirable

  • Generalist HR experience which involves advising managers on HR issues.
  • Experience of working within an HR function in General Practice or NHS
  • Experience of using HR systems/databases e.g. IRIS HR, ESR
  • Experience working in events or training environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Affinity Care

Address

Westcliffe Medical Practice

Westcliffe Rd

Shipley

West Yorkshire

BD18 3EE


Employer's website

https://shipleymedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Affinity Care

Address

Westcliffe Medical Practice

Westcliffe Rd

Shipley

West Yorkshire

BD18 3EE


Employer's website

https://shipleymedicalpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Human Resources Director& Partner

Lorraine Wardle

Lorraine.Wardle@bradford.nhs.uk

Details

Date posted

27 September 2023

Pay scheme

Other

Salary

£32,000 to £35,000 a year subject to experience

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

A1863-23-0024

Job locations

Westcliffe Medical Practice

Westcliffe Rd

Shipley

West Yorkshire

BD18 3EE


Shipley Health Centre

Alexandra Road

Shipley

West Yorkshire

BD18 3EG


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