Job summary
Are you looking for a role where you can settle
down, but with a supportive team around you?
We are looking for a keen and committed Reception Supervisor to join our
friendly, supportive team.
We are a practice of 3 partners working alongside a dynamic team of
salaried GPs, Paramedics, nurses as well as our wider PCN attached team
including pharmacists, paramedics and social prescribers to care for our young,
diverse population of 11,000.
We would welcome interest from experienced receptionists or someone who has previously held a supervisory role.
Main duties of the job
Job Summary:
To Supervise and lead the reception team daily.
Duties and Responsibilities
These duties are in addition to usual
reception duties.
·
Overseeing the
reception rota
·
Managing Reception
holiday/sickness cover
·
Keeping reception
notice boards tidy and up to date
·
Ensuring the
reception area is fully stocked with stationery and equipment
·
Keeping waiting
area notice boards tidy and up to date
·
Liaising with the
Operations manager regarding maintenance issues and repairs
About us
We are a busy practice in High Wycombe with a varied patient demographic.
We work as a team and have a wide variety of cliinicians such as GP's Paramedics, Nurses, HCA's etc We also have a large admin team to support the clinicians.
Job description
Job responsibilities
Job Summary:
To Supervise and lead the reception team daily.
Duties and Responsibilities
These duties are in addition to usual
reception duties.
·
Overseeing the
reception rota
·
Managing Reception
holiday/sickness cover
·
Keeping reception
notice boards tidy and up to date
·
Ensuring the
reception area is fully stocked with stationery and equipment
·
Keeping waiting
area notice boards tidy and up to date
·
Liaising with the
Operations manager regarding maintenance issues and repairs
Other responsibilities include overseeing:
- Keep up to
date with workings of EMIS web.
- Be familiar with current protocols
- Keep up to date with changes to GP
(General Practitioner) rotas
o Reception –
§ Answer the telephone,
re-direct calls as appropriate, answer queries, and take messages.
§ Book appointments and
recalls, ensuring sufficient information is recorded to retrieve medical
records.
§ Make future appointments
and recalls according to agreed guidelines and protocols.
Job description
Job responsibilities
Job Summary:
To Supervise and lead the reception team daily.
Duties and Responsibilities
These duties are in addition to usual
reception duties.
·
Overseeing the
reception rota
·
Managing Reception
holiday/sickness cover
·
Keeping reception
notice boards tidy and up to date
·
Ensuring the
reception area is fully stocked with stationery and equipment
·
Keeping waiting
area notice boards tidy and up to date
·
Liaising with the
Operations manager regarding maintenance issues and repairs
Other responsibilities include overseeing:
- Keep up to
date with workings of EMIS web.
- Be familiar with current protocols
- Keep up to date with changes to GP
(General Practitioner) rotas
o Reception –
§ Answer the telephone,
re-direct calls as appropriate, answer queries, and take messages.
§ Book appointments and
recalls, ensuring sufficient information is recorded to retrieve medical
records.
§ Make future appointments
and recalls according to agreed guidelines and protocols.
Person Specification
Qualifications
Essential
Desirable
- GCSE grade A to C in English and Maths
- Qualified to NVQ level 2 in Health and Social Care
- Knowledge of EMIS web
- Knowledge of DOCMAN
Person Specification
Qualifications
Essential
Desirable
- GCSE grade A to C in English and Maths
- Qualified to NVQ level 2 in Health and Social Care
- Knowledge of EMIS web
- Knowledge of DOCMAN
