Job summary
We are seeking an efficient Medical Secretary to join our team at Tower House Surgery to cover maternity leave.
The post holder will be working with Doctors, Nurses, Paramedics, hospital departments and of course patients.
The post holder will need to be organised, flexible and have good communication skills. The ability to work under pressure and effectively prioritise their own workload is essential. In return, they will be working in a very friendly and supportive environment.
Medical Secretarial experience or qualification is preferred and candidates must have the ability to touch type. Experience of using Emis web and Ardens would be an advantage.
Main duties of the job
Methodical and logical with
excellent attention to detail
Ability to work under
pressure and to prioritise workload
Able to follow GDPR
policies and guidelines
Understanding of
confidentiality
Good standard of Literacy
& Numeracy
Computer literate
Good clear and confident
communicator
Experience of secretarial
work
Typing qualification
OCR/RSA/Other
Ability to work as a member
of a team and organise own workload
Knowledge of Medical
Terminology
Knowledge of Medical Read
Coding
Clinical experience
Ability to be flexible with
hours to cover holidays and sickness
Experience of EMIS
About us
We are a caring family focused GP Surgery located on West Wycombe Road with a patient list of nearly 11,000.
We have 5 Partners, three salaried GP's, 2 Paramedics, 3 Nurses, a HCA, Midwife, Reception team, Clinical correspondence team, Secretarial team, prescription clerk, summariser, registrations clerk, operations manager and practice manager.
Job description
Job responsibilities
To provide audio typing, secretarial
and administration services to the Practice thereby assisting the Doctors and
the Senior Management team to provide an efficient and effective service.
REFERRALS
Using the DigiPlayer, type confidential referral
letters from the doctors to hospitals and other agencies.
Process and send referrals via various means including
EMIS tasks, e-RS, DXS, email, or other appropriately defined means.
Monitor and action the referral management list
on EMIS.
Set up referral templates within the clinical
database, and maintain and update standard letters and forms used in the
Surgery.
CHILD
PROTECTION
Maintain tracking spreadsheet for all Child
Protection (CP) cases, noting the current status of each case.
Liaise with social workers and Bucks County
Council regarding new and existing CP cases.
ADMINISTRATIVE
DUTIES
Invoice agencies for work carried out by the
Tower House team.
Liaise with hospitals and other agencies about
referrals and appointments.
Organise meetings, prepare agendas and take
minutes.
Update and maintain our document storage system (Docman),
including address book with new numbers/addresses if required.
Checking and dealing with any queries sent to
the secretary email account, uploading necessary documents to Docman and
assigning to the appropriate GP.
Type other general patient-based letters and
surgery documents as required.
Provide typing and other administrative support
to the Practice Manager, and other senior management team members.
Ensure secretary mail is franked/stamped and
ready to be posted.
Prepare medical insurance reports following the
Practice Protocol agreed by the GP Partners.
Create reports for paper requests, redacting
confidential information as necessary.
Log and track all medical report requests and
payments.
Organise the GPs checking and signing the report.
Organise checking and verifying patient consent
to the report.
Organise the patient reading the report if
indicated.
Organise the invoicing and delivery of the
report.
Job description
Job responsibilities
To provide audio typing, secretarial
and administration services to the Practice thereby assisting the Doctors and
the Senior Management team to provide an efficient and effective service.
REFERRALS
Using the DigiPlayer, type confidential referral
letters from the doctors to hospitals and other agencies.
Process and send referrals via various means including
EMIS tasks, e-RS, DXS, email, or other appropriately defined means.
Monitor and action the referral management list
on EMIS.
Set up referral templates within the clinical
database, and maintain and update standard letters and forms used in the
Surgery.
CHILD
PROTECTION
Maintain tracking spreadsheet for all Child
Protection (CP) cases, noting the current status of each case.
Liaise with social workers and Bucks County
Council regarding new and existing CP cases.
ADMINISTRATIVE
DUTIES
Invoice agencies for work carried out by the
Tower House team.
Liaise with hospitals and other agencies about
referrals and appointments.
Organise meetings, prepare agendas and take
minutes.
Update and maintain our document storage system (Docman),
including address book with new numbers/addresses if required.
Checking and dealing with any queries sent to
the secretary email account, uploading necessary documents to Docman and
assigning to the appropriate GP.
Type other general patient-based letters and
surgery documents as required.
Provide typing and other administrative support
to the Practice Manager, and other senior management team members.
Ensure secretary mail is franked/stamped and
ready to be posted.
Prepare medical insurance reports following the
Practice Protocol agreed by the GP Partners.
Create reports for paper requests, redacting
confidential information as necessary.
Log and track all medical report requests and
payments.
Organise the GPs checking and signing the report.
Organise checking and verifying patient consent
to the report.
Organise the patient reading the report if
indicated.
Organise the invoicing and delivery of the
report.
Person Specification
Qualifications
Essential
- Methodical and logical with excellent attention to detail
- Ability to work under pressure and to prioritise workload
- Able to follow GDPR policies and guidelines
- Understanding of confidentiality
- Good standard of Literacy & Numeracy
- Computer literate
- Good clear and confident communicator
- Experience of secretarial work
Desirable
- Typing qualification OCR/RSA/Other
- Ability to work as a member of a team and organise own workload
- Knowledge of Medical Terminology
- Knowledge of Medical Read Coding
- Clinical experience
- Ability to be flexible with hours to cover holidays and sickness
- Experience of EMIS
Person Specification
Qualifications
Essential
- Methodical and logical with excellent attention to detail
- Ability to work under pressure and to prioritise workload
- Able to follow GDPR policies and guidelines
- Understanding of confidentiality
- Good standard of Literacy & Numeracy
- Computer literate
- Good clear and confident communicator
- Experience of secretarial work
Desirable
- Typing qualification OCR/RSA/Other
- Ability to work as a member of a team and organise own workload
- Knowledge of Medical Terminology
- Knowledge of Medical Read Coding
- Clinical experience
- Ability to be flexible with hours to cover holidays and sickness
- Experience of EMIS
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
