Receptionist/Admin part time

Neville Road Surgery

Information:

This job is now closed

Job summary

This is a part time role for a busy surgery reception. You will be working as part of a team who share workload to ensure the smooth running of the surgery. This role gives the candidate opportunity to train for many different aspects of the role. The working hours will be discussed in interview. Shifts range from 8:30am start-1:00pm and 2:30pm-6:30pm. Hours will be 17 plus sickness cover and overtime . Please only apply if you can commit to these hours. Apply via NHS jobsite only.

Main duties of the job

To answer calls and book appointments, to deal with patient queries over the telephone and in person, to issue prescriptions, ordering of stock, stock take, scanning of letters, read coding letters, answering emails, provide administrative support for clinical staff,cover for other Reception team members may be required for sickness and annual leave.

About us

We are a small surgery with a patient list size of approx 5000. We have a small friendly team of admin and clinical staff at the surgery. Parking available near surgery.

Date posted

25 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience minimum wage to start

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A1854-24-0000

Job locations

5 Neville Road

Luton

LU3 2JG


Job description

Job responsibilities

This is a part time role for a busy surgery reception. You will be working as part of a admin team who share workload to ensure the smooth running of the surgery. This role gives the candidate opportunity to train for many different aspects of the role. Main duties of the job To answer calls and book appointments, to deal with patient queries over the telephone and in person, to issue prescriptions, ordering of stock, stock take, scanning of letters, read coding letters, answering emails, provide administrative support for clinical staff,cover for other Reception team members may be required for sickness and annual leave. Overview of your organisation We are a small surgery with a patient list size of approx 5000. We have a small friendly team of admin and clinical staff at the surgery. Parking available

Job description

Job responsibilities

This is a part time role for a busy surgery reception. You will be working as part of a admin team who share workload to ensure the smooth running of the surgery. This role gives the candidate opportunity to train for many different aspects of the role. Main duties of the job To answer calls and book appointments, to deal with patient queries over the telephone and in person, to issue prescriptions, ordering of stock, stock take, scanning of letters, read coding letters, answering emails, provide administrative support for clinical staff,cover for other Reception team members may be required for sickness and annual leave. Overview of your organisation We are a small surgery with a patient list size of approx 5000. We have a small friendly team of admin and clinical staff at the surgery. Parking available

Person Specification

Qualifications

Desirable

  • system one trained
  • trained in scanning & appointment booking

knowledge and skills

Essential

  • good /polite telephone manner
  • must work well as part of a team / flexible with hours
  • good it skills
  • good communication skills
  • works well under pressure
  • is able to multitask and learn new skills
Person Specification

Qualifications

Desirable

  • system one trained
  • trained in scanning & appointment booking

knowledge and skills

Essential

  • good /polite telephone manner
  • must work well as part of a team / flexible with hours
  • good it skills
  • good communication skills
  • works well under pressure
  • is able to multitask and learn new skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Neville Road Surgery

Address

5 Neville Road

Luton

LU3 2JG


Employer's website

https://www.nevilleroadsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Neville Road Surgery

Address

5 Neville Road

Luton

LU3 2JG


Employer's website

https://www.nevilleroadsurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

operations manager

urvashi patel

urvashi.patel@nhs.net

Date posted

25 March 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience minimum wage to start

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A1854-24-0000

Job locations

5 Neville Road

Luton

LU3 2JG


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