Receptionist/Administrator
DR SIVAKUMAR AND DR GUDE
This job is now closed
Job summary
We have an opportunity for a highly motivated, flexible and enthusiastic Receptionist/Administrator to join our friendly team in Astley. Working 20 Hours Tuesday, Thursday and Friday between the hours of 7.30am to 6.30pm on a rota basis. There may be times when we required extra hours for cover.
The ideal candidate should have previous experience of working in a GP Practice or similar environment. The purpose of the role is to offer general general assistance to the practice team and project a friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. Software used at the practice includes EMIS Web, DOCMAN (including Scanning & READ coding), AskMYGP and Accurx.
Main duties of the job
- Dealing with patients, in person, over the phone and via online services
- Prescription requests and queries
- Appointment booking
- Liaising with hospitals and community services
- Inviting patients for reviews, screening, health checks
- Typing referral letters
- General office duties
It is a varied and sometimes challenging role where two days are never the same, but for the right candidate the role can be very rewarding as you engage with the patients and help them with their healthcare queries and needs.
About us
The Practice Team is made up of 2 GP Partners, 2 Salaried GP's, 2 Nursing Associates, 1 HCA, a Practice Manager and 6 admin staff.
The practice also has additional PCN roles available to our patients which include a Trainee Nursing Associate, clinical pharmacist, paramedic, care coordinator, Community link worker and an MSK practitioner seeing our patients.
We use EMIS clinical system, along with Docman and AskMyGP
The reception team all work to a weekly rota, there maybe opportunities for overtime to cover holidays and sickness.
Date posted
08 March 2024
Pay scheme
Other
Salary
£11.44 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1853-24-0001
Job locations
THE SURGERY
1 COLDALHURST LANE, ASTLEY
MANCHESTER
M29 7BS
Employer details
Employer name
DR SIVAKUMAR AND DR GUDE
Address
THE SURGERY
1 COLDALHURST LANE, ASTLEY
MANCHESTER
M29 7BS
Employer's website
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