GP Healthcare Alliance

Ear Irrigation Healthcare Assistant

The closing date is 27 July 2025

Job summary

GP Healthcare Alliance is looking to welcome a new Healthcare Assistant to our well-established team of clinicians and operational staff.

This is an exciting opportunity for a motivated individual to provide ear irrigation treatment either in a clinical setting or in patients' homes.

The role offers flexible working hours, making it ideal for someone currently employed who is seeking additional hours.

Main duties of the job

To undertake ear irrigation at the home of adult patients under the guidance/supervision of the CNM.

To refer to the patients GP any patients who have a contraindication to ear irrigation.

Report to the CNM on call any clinical concerns prior to ear irrigation.

Highlight any gaps in knowledge/training to the CNM to allow them to offer support to fulfil the duties of this post.

Ensure clinical practice is safe and effective and remains within the boundaries of competence.

Work in line with organisational policies and procedural guidelines.

Attend and participate in clinical meetings as required

Take part in clinical audit, significant events and complaints to continually review and improve the quality-of-care provision.

About us

GP Healthcare Alliance is a company originally formed as a GP Federation made up of 18 practices in Castle Point, Rochford and Rayleigh, working together to provide healthcare for all practices and patients.

All practice members remain independent contractors but work collaboratively to improve healthcare services within our area.

We provide a range of primary care and community services to our local residents, various at scale services for practices as well as professional staff training. We meet nationwide challenges with local knowledge and expertise, tailoring our services to reflect the needs of the communities in which we work.

We will develop new services where we believe we can improve the patient experience and deliver efficiency savings to the NHS. We work with local NHS clinicians in the delivery of the services, thereby supporting the retention of strength and depth within the local NHS clinical teams.

We can offer you:

  • NHS pension.
  • A supportive & friendly working environment.
  • Flexible working hours.
  • Peer support.
  • Support with training & development.
  • Reimbursement for parking & travel expenses for attending meetings/off site sessions.
  • All flexible offers and working arrangements will be considered.

Details

Date posted

15 July 2025

Pay scheme

Other

Salary

£12.90 to £17 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

A1852-25-0015

Job locations

G P H A Clinic

London Road

Hadleigh

Benfleet

Essex

SS7 2BT


Job description

Job responsibilities

The HCA will be employed by GP Healthcare Alliance to deliver a home visiting and clinic-based ear irrigation service to the patients.

Main Duties and Responsibilities Professional responsibilities

To work within his/her scope of practice and under the supervision of the locality CNM.

Have successfully completed the Rotherham ear centre care course and remain up to date with clinical practices for ear irrigating.

Be responsible for remaining up to date with training requirements to maintain skills/competencies.

To ensure mandatory training is up to date, in line with organisational policy.

To participate in clinical supervision.

To demonstrate a clear understanding of the accountability and legal implications of the HCA role.

Be responsible for the care and upkeep of any equipment provided by GPHA.

To participate in an annual appraisal and performance review with line manager.

Clinical Responsibilities

To undertake ear irrigation at the home of adult patients under the guidance/supervision of the CNM.

To refer to the patients GP any patients who have a contraindication to ear irrigation.

Report to the CNM on call any clinical concerns prior to ear irrigation.

Highlight any gaps in knowledge/training to the CNM to allow them to offer support to fulfil the duties of this post.

Ensure clinical practice is safe and effective and remains within the boundaries of competence.

Work in line with organisational policies and procedural guidelines.

Attend and participate in clinical meetings as required

Take part in clinical audit, significant events and complaints to continually review and improve the quality-of-care provision.

Communication

Communicate effectively with other team members;

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.

Enthusiastic about health promotion and lifestyle change. Personal and people development

Take responsibility for own developmental learning and performance, including participating in supervision.

Take responsibility for maintaining a record of own personal development;

Work with management on any new training requirements.

To recognise and understand the roles and responsibilities of individuals working in the primary health care team. Health, safety and security

Use the personal security systems within the workplace according to practice guidelines.

Identify the risks involved in work activities and undertake them in a way that manages the risks.

Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility.

Use the computer monitor safely.

Clinical governance

Ensure that home visits are undertaken safely in line with the organisations lone worker and health & safety policies.

Ensure that patient identifiable information, laptops and smart cards are transported in line with the information governance policy.

Ensure accurate and legible notes of all consultations and treatments are recorded promptly and sent to the patients registered practice.

To maintain infection control standards in varied and challenging environments in line with the organisations infection control policy and procedural guidance. This includes the care of ear irrigation devices and equipment but not exhaustive of.

To ensure the safety of patients, relatives, and colleagues and to report all incidents and near misses in line with the risk management policy.

To remain up to date with all mandatory training

To maintain up-to-date knowledge of safeguarding adult and children guidance to ensure that those at risk of abuse/suffering abuse are identified and the necessary process to protect them is followed

To meet responsibilities as an employee as set out in the organisations corporate and clinical policies.

To maintain confidentiality at all times.

This JD is not intended to be an exhaustive list of activities but rather an outline of the main areas of responsibility. The role is likely to evolve to meet the changing needs of the service.

Job description

Job responsibilities

The HCA will be employed by GP Healthcare Alliance to deliver a home visiting and clinic-based ear irrigation service to the patients.

Main Duties and Responsibilities Professional responsibilities

To work within his/her scope of practice and under the supervision of the locality CNM.

Have successfully completed the Rotherham ear centre care course and remain up to date with clinical practices for ear irrigating.

Be responsible for remaining up to date with training requirements to maintain skills/competencies.

To ensure mandatory training is up to date, in line with organisational policy.

To participate in clinical supervision.

To demonstrate a clear understanding of the accountability and legal implications of the HCA role.

Be responsible for the care and upkeep of any equipment provided by GPHA.

To participate in an annual appraisal and performance review with line manager.

Clinical Responsibilities

To undertake ear irrigation at the home of adult patients under the guidance/supervision of the CNM.

To refer to the patients GP any patients who have a contraindication to ear irrigation.

Report to the CNM on call any clinical concerns prior to ear irrigation.

Highlight any gaps in knowledge/training to the CNM to allow them to offer support to fulfil the duties of this post.

Ensure clinical practice is safe and effective and remains within the boundaries of competence.

Work in line with organisational policies and procedural guidelines.

Attend and participate in clinical meetings as required

Take part in clinical audit, significant events and complaints to continually review and improve the quality-of-care provision.

Communication

Communicate effectively with other team members;

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.

Enthusiastic about health promotion and lifestyle change. Personal and people development

Take responsibility for own developmental learning and performance, including participating in supervision.

Take responsibility for maintaining a record of own personal development;

Work with management on any new training requirements.

To recognise and understand the roles and responsibilities of individuals working in the primary health care team. Health, safety and security

Use the personal security systems within the workplace according to practice guidelines.

Identify the risks involved in work activities and undertake them in a way that manages the risks.

Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility.

Use the computer monitor safely.

Clinical governance

Ensure that home visits are undertaken safely in line with the organisations lone worker and health & safety policies.

Ensure that patient identifiable information, laptops and smart cards are transported in line with the information governance policy.

Ensure accurate and legible notes of all consultations and treatments are recorded promptly and sent to the patients registered practice.

To maintain infection control standards in varied and challenging environments in line with the organisations infection control policy and procedural guidance. This includes the care of ear irrigation devices and equipment but not exhaustive of.

To ensure the safety of patients, relatives, and colleagues and to report all incidents and near misses in line with the risk management policy.

To remain up to date with all mandatory training

To maintain up-to-date knowledge of safeguarding adult and children guidance to ensure that those at risk of abuse/suffering abuse are identified and the necessary process to protect them is followed

To meet responsibilities as an employee as set out in the organisations corporate and clinical policies.

To maintain confidentiality at all times.

This JD is not intended to be an exhaustive list of activities but rather an outline of the main areas of responsibility. The role is likely to evolve to meet the changing needs of the service.

Person Specification

Experience

Essential

  • Able to work well with other people and deal with the challenges of ever changing and demanding situations
  • Able to manage own time and prioritise work.
  • Excellent communication skills
  • Health Care Assistant with
  • experience of delivering
  • ear irrigation.
  • Experience of working in primary care or the community
  • Have completed the Rotherham ear centre ear irrigation course
  • Good working knowledge of SystmOne

Other

Essential

  • Be able to carry out the duties of the post
  • A driving licence and access to a car to travel across the locality

Qualifications

Essential

  • N/A
Person Specification

Experience

Essential

  • Able to work well with other people and deal with the challenges of ever changing and demanding situations
  • Able to manage own time and prioritise work.
  • Excellent communication skills
  • Health Care Assistant with
  • experience of delivering
  • ear irrigation.
  • Experience of working in primary care or the community
  • Have completed the Rotherham ear centre ear irrigation course
  • Good working knowledge of SystmOne

Other

Essential

  • Be able to carry out the duties of the post
  • A driving licence and access to a car to travel across the locality

Qualifications

Essential

  • N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

GP Healthcare Alliance

Address

G P H A Clinic

London Road

Hadleigh

Benfleet

Essex

SS7 2BT


Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

GP Healthcare Alliance

Address

G P H A Clinic

London Road

Hadleigh

Benfleet

Essex

SS7 2BT


Employer's website

http://www.gphealthcarealliance.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Officer

Lauren Gillam

Lauren.gillam@nhs.net

Details

Date posted

15 July 2025

Pay scheme

Other

Salary

£12.90 to £17 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

A1852-25-0015

Job locations

G P H A Clinic

London Road

Hadleigh

Benfleet

Essex

SS7 2BT


Supporting documents

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