Receptionist

Coastal Medical Partnership

Information:

This job is now closed

Job summary

Coastal Medical Partnership are looking for an enthusiastic, fast learning and reliable individual to join our team of Receptionists.

Successful applicants will be excellent with people, able to remain calm in a fast-paced environment and familiar with working on computerised systems.

This position is part time hours; flexibility is essential for sickness and holiday cover.

Salary range £19,358.00 - £19,788.00 pro rata (plus NHS pension scheme).

Start date ASAP.

Main duties of the job

Booking, amending, cancelling patient appointments

Answering incoming telephone calls, ensuring calls are dealt with accordingly.

Checking patients in to their appointments and dealing with any queries that patients may have.

About us

Coastal Medical Partnership has a skilled and experienced team of 25 GP Partners leading a team of 177 staff. The practice is therefore well placed to be at the forefront of general practice, provide innovative and robust services, as well as provide development opportunities for the staff.

Although we are a large team, we work in 4 different 'pods', retaining the traditional 'family GP' elements within each of the individual buildings

Date posted

20 March 2023

Pay scheme

Other

Salary

£9.90 to £10.12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1850-23-5206

Job locations

The Arnewood Practice

Avenue Road

New Milton

Hampshire

BH25 5JP


Job description

Job responsibilities

  • Greeting patients and visitors in an efficient and courteous manner
  • Provide an effective and polite telephone service
  • Proactively communicate information between relevant patients, doctors and professionals
  • Prioritising task as necessary
  • Work flexibly within the team
Please see uploaded job description for more information about this role.

Job description

Job responsibilities

  • Greeting patients and visitors in an efficient and courteous manner
  • Provide an effective and polite telephone service
  • Proactively communicate information between relevant patients, doctors and professionals
  • Prioritising task as necessary
  • Work flexibly within the team
Please see uploaded job description for more information about this role.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • GCSE Mathematics
  • GCSE English

Desirable

  • NVQ in Customer Service

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of customer service

Desirable

  • Experience of working within a General Practice Reception environment
  • Practical experience of computerised recording systems
Person Specification

Qualifications

Essential

  • Good standard of general education
  • GCSE Mathematics
  • GCSE English

Desirable

  • NVQ in Customer Service

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of customer service

Desirable

  • Experience of working within a General Practice Reception environment
  • Practical experience of computerised recording systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coastal Medical Partnership

Address

The Arnewood Practice

Avenue Road

New Milton

Hampshire

BH25 5JP


Employer's website

https://www.arnewoodpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coastal Medical Partnership

Address

The Arnewood Practice

Avenue Road

New Milton

Hampshire

BH25 5JP


Employer's website

https://www.arnewoodpractice.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Jade Johnson

jade.johnson18@nhs.net

Date posted

20 March 2023

Pay scheme

Other

Salary

£9.90 to £10.12 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1850-23-5206

Job locations

The Arnewood Practice

Avenue Road

New Milton

Hampshire

BH25 5JP


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