Call Handler

Job summary

We have an exciting opportunity for a progressive and enthusiastic call handler to join us on our journey towards achieving the best possible standards for our patients

We are looking for a team member to provide reception and administrative support to all members of the patient services team, as well as providing general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Full Time/ Part Time hours will be considered.

See attached full job description.

Main duties of the job

We are looking for a hardworking, confident and helpful individual with a professional approach. Training will be provided.

Duties include: To assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way on the telephones.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

The surgery is based in a large, modern building with onsite parking and bus links close by.

We are a supportive team always willing to help each other.

We offer a generous NHS pension scheme to all staff.