Job summary
Please be aware that only candidates who provide a supporting statement addressing how they meet the essential criteria will be considered. This statement can be brief and doesn't need to be lengthy, but we encourage you to cover each point.
We anticipate interviews to take place on the 5th June with a likely start date towards the end of July, possibly sooner.
The primary purpose of this role is to work dynamically across the PCN. The role of the Project Support Officer covers a diverse range of activities to support the delivery of project priorities. You will enable the smooth running of projects by helping the team through the delivery of PCN actions and activities.
You must have experience in supporting the delivery of projects including the ability to engaging with multiple stakeholders demonstrating your excellent communication skills.
You must be detail focused with an eye to drive delivery of results for our projects.
The role holder must have a positive can-do approach, solve problems with limited guidance and have the confidence to propose and try new things. They must also be willing to work flexibly which includes working evenings and weekends during vaccination campaigns.
You will be primarily based out of Leap Valley Surgery in Emersons Green, Bristol. However, will be required to commute to different PCN sites using your own vehicle.
Whilst this is a fixed-term maternity cover post, the opportunity to extend the post to 18 months is likely.
Main duties of the job
- Delivery of PCN wide projects including twice yearly covid vaccination campaigns.
- Delivery of projects to tackle health inequalities.
- Ensuring performance against projects can be tracked.
- Tracking of project activity to ensure activity is undertaken as planned and progress is identified and highlighted if at risk.
- Supporting the delivery of projects agreed by the PCN.
- Taking responsibility for creating and motivating teams as appropriate.
- Working with stakeholders to ensure projects meet initiation requirements and ensuring project benefits are realised.
- Ensuring effective project communications in a timely and accurate manner.
- Take accountability and ownership of project deliverables and day to day management of project issues within area of responsibility.
- To be able to identify risk areas and escalate as required.
See Job Description for details.
About us
Network 4 Primary Care Network (PCN) is based in South Gloucestershire and comprises four general practices (Downend Health Group, Green Valleys Health, The Orchard Medical Centre, and Three Shires Medical Practice) and together serve a patient population of approximately 69,000.
Primary Care Networks form a key building block to the NHS long term plan, enabling GP practices to work together at scale and provide greater proactive, personalised, coordinated, and more integrated health and social care for people close to home.
Job description
Job responsibilities
Delivery of PCN wide Projects including:
- Covid vaccination clinics (twice yearly campaigns)-You will support the project delivery of and co-ordination of the clinics as well as the care of patients attending for their covid and flu vaccination.
- Supporting the writing of and delivery of project plans, helping ensure key milestones are met.
- Support the writing of business cases and SBARs for proposed projects.
- Support the writing of project evaluations.
- Building relationships and fostering collaboration between practices.
- Conduct research and write proposals as appropriate.
- Analysing information given and presenting findings.
- NHS Health Checks-You will co-ordinate PCN led NHS Health Check clinics to ensure a high level of patient care.
- Tackling health inequalities-this role is key for assisting in how we tackle health inequalities. The role will work collaboratively with identified populations who have unmet needs and develop project plans to address these.
Summary
Ultimately this role is varied and you may be asked to perform tasks outside of your job description. You will be well supported; however, you will regularly be expected to use your initiative, judgement and problem-solving skills to work through tasks and find the best solutions.
We are a small team, but supportive and friendly. Being able to proactively develop and foster good relationships within the team and across 4 practices is essential. We strive for the highest standards of work so we can best support the practices and patient population we serve. We are looking for a candidate that would be able to positively contribute toward this work environment and culture.
3. Other Responsibilities
Health and Safety
To comply with the Health and Safety at Work etc. Act 1974 - takereasonable care for your own health and safety, as well as the health and safety of others who may be affected by their acts or omissions at work.
Equality and Diversity
Comply with the Equality Act 2010 and carry out responsibilities in line with Equal Opportunities Policy and Procedure.
Risk Management and Clinical Governance
To work within the Clinical Governance Framework of the practices, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.
Confidentiality
To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the General Data Protection Regulations 2018 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.
Safeguarding
Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as part of their statutory mandatory training.
Professional development
The post holder will participate in any training programme implemented by the practice as part of this employment
To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
General
To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
In light of national policy and due to the needs of the business it may be necessary for the PCN to alter the opening hours of the service delivery clinics. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.
Please Note
This job description is intended as a guide to the duties and responsibilities of the post and should not regarded as a complete list of those required to fulfilled under the written statement of the main terms and conditions of employment.
All job descriptions are subject to review. Post holders are expected to be flexible and be prepared to carry out similar or related duties which do not fall within this job description.
Job description
Job responsibilities
Delivery of PCN wide Projects including:
- Covid vaccination clinics (twice yearly campaigns)-You will support the project delivery of and co-ordination of the clinics as well as the care of patients attending for their covid and flu vaccination.
- Supporting the writing of and delivery of project plans, helping ensure key milestones are met.
- Support the writing of business cases and SBARs for proposed projects.
- Support the writing of project evaluations.
- Building relationships and fostering collaboration between practices.
- Conduct research and write proposals as appropriate.
- Analysing information given and presenting findings.
- NHS Health Checks-You will co-ordinate PCN led NHS Health Check clinics to ensure a high level of patient care.
- Tackling health inequalities-this role is key for assisting in how we tackle health inequalities. The role will work collaboratively with identified populations who have unmet needs and develop project plans to address these.
Summary
Ultimately this role is varied and you may be asked to perform tasks outside of your job description. You will be well supported; however, you will regularly be expected to use your initiative, judgement and problem-solving skills to work through tasks and find the best solutions.
We are a small team, but supportive and friendly. Being able to proactively develop and foster good relationships within the team and across 4 practices is essential. We strive for the highest standards of work so we can best support the practices and patient population we serve. We are looking for a candidate that would be able to positively contribute toward this work environment and culture.
3. Other Responsibilities
Health and Safety
To comply with the Health and Safety at Work etc. Act 1974 - takereasonable care for your own health and safety, as well as the health and safety of others who may be affected by their acts or omissions at work.
Equality and Diversity
Comply with the Equality Act 2010 and carry out responsibilities in line with Equal Opportunities Policy and Procedure.
Risk Management and Clinical Governance
To work within the Clinical Governance Framework of the practices, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.
Confidentiality
To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the General Data Protection Regulations 2018 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.
Safeguarding
Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as part of their statutory mandatory training.
Professional development
The post holder will participate in any training programme implemented by the practice as part of this employment
To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
General
To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
In light of national policy and due to the needs of the business it may be necessary for the PCN to alter the opening hours of the service delivery clinics. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.
Please Note
This job description is intended as a guide to the duties and responsibilities of the post and should not regarded as a complete list of those required to fulfilled under the written statement of the main terms and conditions of employment.
All job descriptions are subject to review. Post holders are expected to be flexible and be prepared to carry out similar or related duties which do not fall within this job description.
Person Specification
Experience
Essential
- - Experience in supporting programme or project management; including their planning, reporting and event requirements
- - Experience of dealing with the public and being involved in patient or customer facing services
- - Experience of proactively developing and fostering relationships
Desirable
- - Experience of line managing staff
- - Experience of working in a Primary Care setting
- - Experience of working with technology and IT software in Primary Care e.g. EMIS
- - Experience of collaborative working and building relationships across varied organisations
Knowledge and Skills
Essential
- - Evidence of problem-solving and decision-making skills
- - Proven ability to work flexibly, on own initiative and well under pressure by planning and organising to cater for peaks and troughs in workloads whilst managing multiple priorities
- - Knowledge of techniques for planning, monitoring and controlling projects Strong planning skills with the ability to work to strict deadlines - Ability to work as part of a team and on own initiative within organisations policies and procedures
- - Clear understanding of data protection requirements and participant confidentiality
- - Sound knowledge, understanding and commitment to Equality, Diversity and Inclusion
- - Good IT skills including proficiency in use of MS Word, Excel, Outlook and MS Teams
- - Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- - Good attention to detail
Desirable
- - Ability to minute formal meetings
Other requirements
Essential
- You will need use of your own vehicle. You must be able to travel to PCN sites and practices.
Qualifications
Essential
- Good standard of education and high levels of numeracy and literacy (such as GCSEs grade A to C or equivalent)
Desirable
- Project management qualification (or willingness to work towards)
Person Specification
Experience
Essential
- - Experience in supporting programme or project management; including their planning, reporting and event requirements
- - Experience of dealing with the public and being involved in patient or customer facing services
- - Experience of proactively developing and fostering relationships
Desirable
- - Experience of line managing staff
- - Experience of working in a Primary Care setting
- - Experience of working with technology and IT software in Primary Care e.g. EMIS
- - Experience of collaborative working and building relationships across varied organisations
Knowledge and Skills
Essential
- - Evidence of problem-solving and decision-making skills
- - Proven ability to work flexibly, on own initiative and well under pressure by planning and organising to cater for peaks and troughs in workloads whilst managing multiple priorities
- - Knowledge of techniques for planning, monitoring and controlling projects Strong planning skills with the ability to work to strict deadlines - Ability to work as part of a team and on own initiative within organisations policies and procedures
- - Clear understanding of data protection requirements and participant confidentiality
- - Sound knowledge, understanding and commitment to Equality, Diversity and Inclusion
- - Good IT skills including proficiency in use of MS Word, Excel, Outlook and MS Teams
- - Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- - Good attention to detail
Desirable
- - Ability to minute formal meetings
Other requirements
Essential
- You will need use of your own vehicle. You must be able to travel to PCN sites and practices.
Qualifications
Essential
- Good standard of education and high levels of numeracy and literacy (such as GCSEs grade A to C or equivalent)
Desirable
- Project management qualification (or willingness to work towards)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
