Healthcare Assistant

Job description

Job responsibilities

1. Clinical skills

a. Undertake, record and follow guidelines for the tasks for which you have received appropriate training:

i. Venepuncture (blood tests)

ii. Urinalysis

iii. ECG recording

iv. Blood pressure recording

v. Spirometry recording

vi. Dressings

vii. NHS Health Checks

viii. Long Term Conditions review support, e.g. foot pulse checks and physical measurements

b. Prepare and maintain environments and equipment before, during and after patient care interventions

c. Assist in raising awareness of health and well-being, and how it can be promoted

d. Give accurate and appropriate information to patients and groups within own competence

e. Support and monitor patients during procedures

2. Communication

a. Communicate effectively with other team members

b. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

3. Personal and people development

a. Take responsibility for own development learning and performance, including participating in supervision

b. Take responsibility for maintaining a record of own personal development

c. Work with management on any new training requirements

d. Demonstrate skills and activities to others who are undertaking similar work

4. Service Improvement

a. Be aware of and, if appropriate, assist in current clinical audit

b. Work with colleagues in the team on the development of current and new services and other initiatives

c. Deal with requests from patients and other clinical staff for health information leaflets

d. Ensure GPs rooms and clinical treatment rooms are clean and well stocked

5. Quality

a. Alert other team members to issues of quality and risk in the care of patients

b. Ensure own actions are consistent with clinical governance systems

c. Practice in accordance with agreed standards of care

d. Enable patients to access appropriate professionals in your team and beyond

e. Ensure stock items under your control are ordered and available in the treatment and consulting rooms

f. Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation

g. Know the practices policies in this respect, especially the whistle-blowing policy - available in the staff handbook

h. Be able to manage your own time effectively

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care
• NHS Care Certificate
• Qualified in Phlebotomy

Desirable

• Qualified to NVQ level 3
• Qualified in injections to include influenza, pneumococcal and B12

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients
• Experience of phlebotomy and fast paced clinics
• Experience of working in healthcare

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Forum Health Centre

Address

Farren Road

Wyken

Coventry

CV2 5EP

Employer's website

https://www.forumhealthcentre.nhs.uk/ (Opens in a new tab)