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Admin & Prescription Clerk (PCN Care Coordinator)

Connexus PCN

The closing date is 06 April 2025

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Job summary

The purpose of this dual role is to work as a Care Coordinator/Admin Assistant within the Primary Care Network and within a team of Prescribing Clerks within the Pharmacy Hub located within Brooklea Health Centre, to support of Pharmacy Technicians, Clinical Pharmacists and GPs in managing all of the patient prescription requests for the five constituent practices within Connexus PCN: Birchwood Medical Practice (Brislington), Nightingale Valley Practice (Brislington), Priory Surgery (Knowle), Stockwood Medical Centre (Stockwood) and Wells Road Surgery (Totterdown).

Main duties of the job

The role of the CareCoordinator/Admin Assistantin the Primary Care Network is to support our multi-disciplinary clinical team to ensure that our patients, particularly those who are vulnerable or have complex needs are able to access services which meet their needs.

About us

Connexus Primary Care Network brings together five GP Practices serving 50,000 patients in the Brislington, St Annes, Knowle, Totterdown and Stockwood areas of South Bristol. The PCN is located in South Bristol locality of BNSSG and employs a small staff team that is responsible for delivering a range of services under contract with NHS England.

Date posted

05 February 2025

Pay scheme

Other

Salary

£24,000 to £26,500 a year depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1833-25-0002

Job locations

Wick Road

Bristol

BS4 4HU


Job description

Job responsibilities

Key responsibilities and tasks

To support the PCN Prescription Hub

Full training will be provided for this role and previous experience as a Prescriptions Clerk is not essential.

Process repeat prescriptions on a daily basis ensuring compliance with the prescription hub protocols.

Perform regular searches on drugs requiring monitoring hence minimising the risk of adverse effects.

Ensure all current medication have relevant, current authorisations.

Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices.

Deal with prescription queries from a range of healthcare professionals including GPs, nurses, community pharmacists, nursing home staff as well as reception/administration staff at the practice.

Deal with medication changes from all hospital letters, removing old medication, and adding new or making changes. Add any relevant monitoring diaries.

Perform searches and act upon drug alerts.

Add new patient medication. Pass to registered GP for approval highlighting any concerns found, add relevant diary entries/recall. Liaise with patient via phone call, SMS or letter. Liaise with patients pharmacy regarding changes, if necessary.

Liaise with Pharmacies regarding monthly dosette box prescriptions.

Be the first point of contact to coordinate responses to email/telephone enquiries.

Support the PCN team in coordinating audits to support improved patient outcomes.

This list of responsibilities is not exhaustive and is subject to changed based on business needs.

Job description

Job responsibilities

Key responsibilities and tasks

To support the PCN Prescription Hub

Full training will be provided for this role and previous experience as a Prescriptions Clerk is not essential.

Process repeat prescriptions on a daily basis ensuring compliance with the prescription hub protocols.

Perform regular searches on drugs requiring monitoring hence minimising the risk of adverse effects.

Ensure all current medication have relevant, current authorisations.

Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices.

Deal with prescription queries from a range of healthcare professionals including GPs, nurses, community pharmacists, nursing home staff as well as reception/administration staff at the practice.

Deal with medication changes from all hospital letters, removing old medication, and adding new or making changes. Add any relevant monitoring diaries.

Perform searches and act upon drug alerts.

Add new patient medication. Pass to registered GP for approval highlighting any concerns found, add relevant diary entries/recall. Liaise with patient via phone call, SMS or letter. Liaise with patients pharmacy regarding changes, if necessary.

Liaise with Pharmacies regarding monthly dosette box prescriptions.

Be the first point of contact to coordinate responses to email/telephone enquiries.

Support the PCN team in coordinating audits to support improved patient outcomes.

This list of responsibilities is not exhaustive and is subject to changed based on business needs.

Person Specification

Qualifications

Essential

  • See Attachment

Desirable

  • See Attachment

Experience

Essential

  • See Attachment

Desirable

  • See Attachment
Person Specification

Qualifications

Essential

  • See Attachment

Desirable

  • See Attachment

Experience

Essential

  • See Attachment

Desirable

  • See Attachment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Connexus PCN

Address

Wick Road

Bristol

BS4 4HU


Employer's website

https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Connexus PCN

Address

Wick Road

Bristol

BS4 4HU


Employer's website

https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Harj Singh

harj.singh@nhs.net

Date posted

05 February 2025

Pay scheme

Other

Salary

£24,000 to £26,500 a year depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time, Flexible working

Reference number

A1833-25-0002

Job locations

Wick Road

Bristol

BS4 4HU


Supporting documents

Privacy notice

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