Clinical Support Worker

Job description

Job responsibilities

Undertake new patient registration consultations

Obtain venous blood samples if deemed appropriate

Perform, evaluate and interpret non invasive blood pressure examination

Obtain and test urine specimens, report outcomes and inform appropriate member of staff as necessary

Management of wound care

Assist the GP with minor surgery

Administer Influenza and Pneumococcal vaccinations and B12(dependant on training)

Health promotion and healthy lifestyle advice

Support patients to self care through signposting to other services

Provision of cryotherapy (dependent on training)

Support the clinical staff in the delivery of external clinics/services provided by the Practice

BP and weight for contraception review

LTC monitoring under the guidance of the PN/NP

Home visits for LTC reviews/over 75 health checks, vaccinations etc

Diabetic physical health checks

Take responsibility for a lead area

Undertake H-Pylori testing (after training)

Non Clinical:

1. To ensure stock maintenance by regularly ordering stock, stock rotation and monitoring use. Ensuring all rooms has adequate stock for daily use.
2. Ensure fridge temperatures are checked daily.
3. Check emergency trolleys – oxygen, defibrillators and nebulisers at regular intervals and replace equipment after use.
4. Ensure that equipment maintenance and inspection guidelines are adhered to.
5. Check GP emergency bags and equipment weekly.
6. Assisting with equipment calibration.
7. Check meningitis and anaphylaxis boxes monthly
8. Rotation of vaccine stock in fridges – Inform relevant staff when stocks are becoming low.
9. Check expiry dates on vaccines and other stock monthly.
10. To liaise with the Finance Manager regarding invoices ensuring that delivery notes are obtained and stock is checked and signed for on delivery.

Management:

1. Participate in the development of practice policies; procedures and guidelines where appropriate.
2. Assist the clinical team with the process of recall for the management of the chronic disease registers.

Research/Clinical Governance and Audit:

1. Provide support in data collection for use in research and audits as required.
2. Be competent in IT skills in order to input data/retrieve and analyse data from clinical systems looking at specific clinical areas.
3. Report significant incidents as guided by practice policies.
4. Maintain appropriate records.

Communication:

1. To work in partnership and liaise effectively with all staff working within the practice and all external contacts.
2. Attend all practice meetings.
3. Communicate effectively with the multidisciplinary team and refer to outside agencies as required.
4. Regular meetings (5th Wednesday) with line managers.
5. Manage Tasks; emails and respond in a timely manner

Training and Education:

1. Identify individual learning needs through personal development plan.
2. Identify learning needs through the practice development plan.
3. Keep up to date with all core mandatory training.
4. Attend Synergy events and Clinical meetings.
5. Participate in the Induction programmes/training as requested with new members of the practice team and external students on placement within Brownlow Health.
6. Evidence of skills and knowledge update.

All employees are required by section 7 of the Health & Safety at work Act (1974) to take reasonable care on their own health and safety and that of others who may be affected by their acts or omissions.

Although not required by law we strongly recommend that all staff have received all Covid vaccinations.

Extended access will form part of your contracted hours.

This job description is not intended to be exhaustive but to indicate the main responsibilities of the post and may be amended from time to time after consultation with the post holder.

Person Specification

Attributes and Behaviours

Essential

• Pleasant and professional.
• Excellent communication skills.
• Ability to work as part of a team.
• Aptitude and keenness to learn new skills.
• Able to work under pressure.
• Ability to be flexible and thrive in a rapidly changing environment.
• Willingness to ask questions.
• Willingness to undertake training needed to fulfil role.
• Cross site working as required.
• Committed to equal opportunities and non-judgmental working practice.

Experience

Essential

• Experience in a similar post within the Primary Care.
• Understand the concepts of accountability and be confident to take guidance from a registered practitioner.
• Experience of relevant clinical skills including phlebotomy, urinalysis, full set of observations, LTC reviews; immunisations and vaccinations.
• Knowledge of clinical governance, confidentiality, data protection and information governance.
• Awareness of safeguarding children and adults policies and procedures

Qualifications

Essential

• NVQ 3 or equivalent in Primary Care Setting

Desirable

• Training to Nurse Associate/Assistant Practitioner

Skills

Essential

• Ability to use own initiative.
• Ability to work as an effective team member.
• Effective communication skills.
• Ability to work autonomously and manage own workload.
• Adaptable.
• Honest.
• Full driving license with access to car for Home visits.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Health @ Pembroke Place

70 Pembroke Place

Liverpool

Merseyside

L69 3GF

Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)