Learning Environment Facilitator PCN

Job description

Job responsibilities

Primary Care Network

Job Description

Job Title: Learning Environment Facilitator PCN

Pay: Band 4

Hours: 3 days / 22.5 hours per week

Responsible to: Project Manager

Accountable to: Training Hub Manager

Location: Brownlow Health, 70 Pembroke Place, Liverpool, L69 3GF/ working across the PCN’s in Liverpool

Overall Role

The PCN Learning Environment Facilitator has delegated responsibility for providing comprehensive support to the PCN Project Manager and Training Hub Admin Manager.

They will be required to have a hands-on approach and will need to carry out work on an individual basis. They will need to engage with all stakeholders and share reports regarding placement capacity.

They will need to cascade information in an effective and efficient way.

The post holder will have a major impact in promoting a positive image of the organisation to all disciplines. It is important that the post holder has good working relations with all stakeholders.

Duties and responsibilities:

Following practice policies, protocols and guidelines, the duties will include:

• To gather an understanding of the existing learning environment opportunities across the whole PCN by practice
• Develop working relationship with mentors/supervisors/trainers
• Scope out all learning opportunities within primary and community care networks
• Monitor student placement uptake and capacity
• Liaison with HEIs/ further educational institutes and Training Hub about learners placements
• Reporting placement utilisation and capacity to the Training Hub
• Attend bi-monthly Learning Environment Facilitator meetings with the local Training Hub
• Maintain a record of educator’s training requirements (i.e. annual trainer updates)
• Gathering feedback from learners and educators about the placement experience
• Engage and share learning with all stakeholders (i.e. PCN, Practices, Training Hub, other Learning Environment Facilitators)

Communication and relationships:

• Ensure appropriate and constructive communication within the PCN staff team and member practices
• Communicate sensitively and effectively with the PCN Network Team and member practices

Organisation/Quality:

• Understand own role and scope in PCN
• Work as an effective and responsible team member, supporting colleagues in a flexible manner
• Understand and follow the requirements of confidentiality (including GDPR and the Freedom of Information Act and deal with queries as appropriate
• Support the aims and objectives of the PCN and contribute to the ongoing development of the practices as required
• Follow Brownlow Group Practice policies, including Health & Safety, Security and Confidentiality
• Prioritise, organise and manage own and others’ workload in a manner that maintains and promotes high service and quality standards.

Training, learning and development:

• Participate in the provision of all relevant mandatory and non-mandatory training
• Be proactive in ensuring own development is met by attending any relevant course

Network development and clinical governance

• Participate in PCN team meetings.

• Provide data, as requested, for practice development plans and reports.
• Be aware of PCN policies on risk management / incident reporting and health and safety and operate appropriate procedures for minimising risk.
• Be aware of issues related to own development and be committed to participate in training and education.

Health and Safety Responsibilities

• Employees must take reasonable care for the Health and Safety of him/herself and / or others who may be affected by his/her acts or omissions at work.
• Must co-operate with the employer in so far as necessary to enable that duty or requirement to be performed or complied with.
• No person shall intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare.

Confidentiality

All information relating to patients and staff gained through your employment and after leaving employment with PCN (via Brownlow Health) is confidential. Disclosure to any unauthorized person is a serious disciplinary offence which could lead to dismissal or may result in litigation.

This post will be privilege to confidential information about the PCN and Brownlow Health business and staff. Any breach of this confidential information is a serious disciplinary offence or may result in litigation.

This job description is not intended to be exhaustive but to indicate the main areas of responsibility. It may be changed after consultation with the post holder.

Person Specification

Qualifications

Essential

• A sound general education to GCSE level or equivalent, or equivalent working experience
• A good standard of grammar and spelling in the English language
• Excellent computer skills, including Microsoft Office. Good keyboard skills. NVQ Level 2 as a minimum.

Experience

Essential

• Experience of producing detailed agendas and minutes
• Experience of planning, organising and recording meetings and events
• Broad range of Microsoft Office programmes
• Experience in creating and using spreadsheets to input, maintain and report
• Experience of meeting deadlines
• Experience of using initiative and problem solving

Desirable

• Experience of providing admin support business/project/ advisory roles in a busy work environment
• Experience working with a range of professionals, staff, organisations, and students at all levels
• Experience of working in learning and development

Knowledge and skills

Essential

• File maintenance & management
• Broad knowledge of administration processes
• Ability to communicate effectively and confidently both verbally and in writing
• Excellent administration skills with the ability to manage time effectively to meet deadlines
• Ability to plan workload in a proactive way without day to day supervision
• The ability to use initiative
• The ability to produce work that is accurate, thorough and well presented
• Ability to maintain accurate records of projects and initiatives
• Ability to seek solutions to queries using internal and external sources available
• Ability to manage time effectively through planning, organization & prioritising of workload
• Able to use own initiative and judgement to analyse and resolve problems

Desirable

• Understanding of the importance & requirements of GDPR and Confidentiality

Other

Essential

• A friendly and approachable manner, good with people skills, showing understanding, care and assertiveness when appropriate
• The ability to work calmly and effectively and deal with multiple demands even when busy
• Enthusiastic & proactive approach to improvements & changes in services
• Confident, positive and friendly approach when dealing with colleagues and stakeholders
• Team Worker with the ability to work flexibly with colleagues, and work remotely when required
• Commitment to patient centred care
• Commitment to the principles of modern employment practices
• Commitment to mainstream equality & diversity through Policies, Procedures and Services
• Travel is an essential requirement of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Group Practice

70 Pembroke Place

Liverpool

L69 3GF

Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)