CLPCN Project Manager

Job description

Job responsibilities

The post holder will oversee the organisation and preparations for all relevant meetings. Will oversee administration support, information sharing and management of actions.

Contribute to the development, co-ordination and professional production of information, documentation and resources across CLPCN including the production of strategies, schemes and policy documentation.

Order goods, supplies and services as and when required, ensuring value for money.

Line management of administrator including 1-1s, appraisal and agreeing weekly work plan.

Train others in aspects of project administration and supervise/allocate duties to other team members as required.

Manage the development and production of relevant reports, documentation and briefing papers for a variety of key internal and external stakeholders ensuring professional standards are maintained.

Undertake relevant research, development and monitoring activities that contribute to the development of strategies, schemes and policies.

Manage, monitor and document progress towards IIF activities ensuring a robust action plan that enables achievement. Including:

1. Collate data and producing monthly reports by accessing individual practice EMIS systems
2. Presenting data to member practices at the Impact and Investment group meeting or Board meeting
3. Attend Task and Finish Groups

Manage National Workforce Reporting Service submitting data each quarter.

Project manage the enhanced access workstream in particular

1. Attending clinical reference group and city-wide meetings on behalf of CLPCN and ensuring any actions are completed
2. Report performance to meetings and CLPCN Board
3. Address any anomalies
4. Support practice managers in delivery model

Lead on Health & Wellbeing for CLPCN

1. Engage with NHS Health & Wellbeing Framework and Looking after your teams wellbeing resources, identifying good practice and bringing this to life in CLPCN
2. Supporting diversity in the workplace
3. Create and disseminate a CLPCN network newsletter with clear health and wellbeing themes
4. Develop a staff wellbeing website
5. Develop a health and wellbeing implementation strategy
6. Support administrator in delivery of CLCPN huddles

Tackling Racial & Health Inequality

1. Contribute towards the project efforts of CLPCN’s ambitions to tackle racial inequalities and wider health inequalities within healthcare
2. Support the senior leadership team in directing network engagement work and co-ordinating agreed project aims
3. Support and contribute towards health inequality working remit, attending meetings as directed by the leadership team

Complete Care Community

1. Contribute and work alongside a Project Co-ordinator remodelling CLPCN’s registration process
2. Obtain data for EMIS/CCG/LA regarding spoken/written languages within our PCN footprint to baseline our project aims
3. Contribute to project management discussions around an inclusive registration process/pathway
4. Contribute to the operational delivery of the CCCP aims and liaise with all member practices in doing so

Manage evidence collation and preparation for assessment, audit and performance management requirements generated by internal audit activity, statutory organisations and NHS Agencies.

Co-ordinate record keeping of CLPCN initiatives including mechanisms to record and monitor progress, identify risk areas and action planning.

Working as part of the CLPCN team to support the design, appropriate delivery and evaluation of development programmes and resources aimed at building awareness, developing knowledge and embedding Employment Practices across the organisation.

Working as part of the CLPCN team and co-ordinate appropriate project activity or work streams.

Manage and facilitate appropriate communication channels to support the sharing of information and best practice through effective evidence gathering and updates to key internal and external stakeholders.

Manage and monitor specific systems and projects including the provision of regular and ad-hoc performance reports.

Manage rota systems for staff within CLPCN including desk space and the effective communication of such rotas network wide.

Network development and clinical governance

1. Participate in CLPCN team meetings.
2. Provide data, as requested, for practice development plans and reports.
3. Collect data as part of clinical and organisational audit process.
4. Be aware of CLPCN policies on risk management / incident reporting and health and safety and operate appropriate procedures for minimising risk.
5. Be aware of issues related to own development and be committed to participate in training and education.
6. Operate the CLPCN complaints procedure and respond / forward complaints as appropriate. Health and Safety Responsibilities
7. Employees must take reasonable care for the Health and Safety of him/herself and / or others who may be affected by his/her acts or omissions at work.
8. Must co-operate with the employer in so far as necessary to enable that duty or requirement to be performed or complied with.
9. No person shall intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare.

 Confidentiality

1. All information relating to patients and staff gained through your employment and after leaving employment with CLPCN (via Brownlow Health) is confidential. Disclosure to any unauthorized person is a serious disciplinary offence which could lead to dismissal or may result in litigation.
2. This post will be privilege to confidential information about the CLPCN and Brownlow Health business and staff. Any breach of this confidential information is a serious disciplinary offence or may result in litigation.

This job description is not intended to be exhaustive but to indicate the main areas of responsibility. It may be changed after consultation with the post holder.

Person Specification

Qualifications

Essential

• Knowledge of administration processes

Desirable

• Degree level or equivalent experience as indicated by the factors detailed below
• Evidence of commitment and activities to Continuing Development

Experience

Essential

• Significant experience providing business/project and advisory to achieve objectives in a busy work environment
• Experience of producing detailed written reports, communication materials and presentations for a variety of sources
• Experience of planning, organizing and recording multi-disciplinary meetings and events

Knowledge

Essential

• Broad range of IT skills including EMIS Web, Microsoft Office; Word, Excel, PowerPoint, Email, internet and local information systems
• Understanding of the importance & requirements of Data Protection and Confidentiality
• Knowledge of the NHS Strategies and Initiatives

Skills

Essential

• Ability to communicate effectively and confidently both verbally and in writing
• Excellent interpersonal and organizational skills
• Ability to maintain and manage accurate records of projects and initiatives
• Ability to seek solutions to queries using internal and external sources available
• Ability to manage time effectively through planning, organization & prioritising of workload
• Ability to work independently, with limited supervision, taking responsibility for delivering on work streams to agreed quality standards and within timescales

Other

Essential

• Enthusiastic & proactive approach to improvements & changes in services
• Willingness and motivation to learn and self-develop
• Confident, positive and friendly approach when dealing with colleagues and patients
• Team Worker with the ability to work flexibly with colleagues
• Commitment to patient centred care
• Commitment to the principles of modern employment practices
• Commitment to mainstream equality & diversity through Policies, Procedures and Services
• Travel is an essential requirement of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Summers Road

Brunswick Business Park

Liverpool

L3 4BL

Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)