Secretary
Brownlow Group Practice
This job is now closed
Job summary
Secretary @ Brownlow Health Band 3 Liverpool Area
Due to recent expansion an exciting opportunity has arisen to join Brownlow Health. Brownlow Health has a high staff retention rate and an excellent supportive working environment. We are looking to recruit a motivated and enthusiastic individual. Training or qualifications in customer service and experience of secretarial work and of using Emis Web is desirable. The post-holder must have a commitment to support the delivery of the best possible service to a diverse inner-city population.
Main duties of the job
- Manage, organise and prioritise the distribution of the workload.
- Actively manage the practice diaries and meetings’ schedules, organise room management and set-up any necessary equipment, be responsible for meeting agendas and minute taking for all meetings/groups.
- Produce letters, reports, protocols, presentations, minutes, databases and other documents.
- Take minutes at meetings of a confidential nature.
- Respond to incoming telephone calls, deal with general enquiries and pass on messages where appropriate, exercising sound judgement skills and tact.
- Respond to calls from Health Care Professionals and deal with accordingly.
- Dealing with patient enquiries and providing patient and clinical referral information.
- Maintain and oversee the Choose & Book system.
- Assisting Clinicians with queries, chase ups, referrals and updating them with relevant new referral information.
- Provide secretarial/admin support for the “Zero Tolerance”/Letters to Patients to discuss Incidents invites and to organise the meetings with appropriate staff
- Provide secretarial/admin support to psychology when required
- Establishing and maintaining filing systems
About us
Brownlow is an organisation that is committed to equality and diversity, and we strive for our workforce to be representative and inclusive of the complex and diverse community, which we are proud to serve.
With this commitment in mind, we actively encourage individuals who self-identify as having protected characteristics to apply for this role. We are particularly keen to encourage applications from: women and gender minorities; individuals with linguistic diversity, members of the LGBTQ+ community; members of black, minority ethnic, and minority faith groups; and from those who are disabled and / or neurodiverse.
We are mindful that we may not always be aware of structural and systemic factors, which might discourage or prevent certain minority groups and marginalised populations from applying to join our team. If you are aware that any such barriers do exist, please let us know so that we can work to overcome and dismantle these.
Date posted
01 December 2021
Pay scheme
Other
Salary
£20,329 to £21,776 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A1812-21-7387
Job locations
Brownlow Health @ Pembroke Place
70 Pembroke Place
Liverpool
Merseyside
L69 3GF
26 Argyle Street
Liverpool
L1 5DL
Bentley Road
Liverpool
L8 0SY
2 Vauxhall Road
Liverpool
L3 2BG
155 Edge Lane
Edge Hill
Liverpool
L7 2PF
Peach Street
Liverpool
L69 7ZL
Employer details
Employer name
Brownlow Group Practice
Address
Brownlow Health @ Pembroke Place
70 Pembroke Place
Liverpool
Merseyside
L69 3GF
Employer's website
For questions about the job, contact:
BrownlowHR
Supporting documents
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