Liverpool Training Hub Admin Manager

Job description

Job responsibilities

Brownlow Health JOB DESCRIPTION

Job Title: Liverpool Training Hub Admin Manager

Grade/ Hours: Band 6 / Part-Time 2.5 days

Responsible to: Operations Manager / Liverpool Training Hub Clinical Lead

Accountable to: Partners

Main Purpose: The over-arching function of the post-holder is to ensure that training hub is well positioned to facilitate placements for students, training programs to new entrants to primary care, improve recruitment and retention and ensure that trainees are well supported throughout their early career.

Duties and responsibilities

Following practice policies, protocols and guidelines, duties will be:

• To manage the training hub including all aspects of line management

• To provide direct line management for the Training Hub Administrator, including performance management

• To identify continuing workforce requirements for the training hub itself to ensure that the team is able to deliver an effective service

• To work alongside the CCG Lead for workforce, undertaking workforce audits and training needs analysis of the Primary Care workforce in Liverpool

• To identify emerging trends in relation to work force issues and recruitment needs and work with CCG and the Cheshire and Merseyside Training Hub to respond appropriately

• To provide analysis of audits to inform business planning for the training hub, including development plans for the workforce, based on the outcomes of the training needs analysis

• To co-ordinate the promotion of educational opportunities to PCNs and Practices in conjunction with placement leads

• To develop and implement effective records management processes relevant to education and development programs and ensure they are maintained

• To build and maintain adequate placement capacity for students and trainees in Primary Care in conjunction with placement leads

• To ensure the training hub provides administrative support to educational supervisors and mentors as required

• To promote mentoring opportunities, recruiting and maintaining a register of qualified mentors & coaches

• To complete and submit returns and risk registers, such as the training hub maturity matrix, financial reports and quality plans

• To ensure identified risks are communicated to stakeholders appropriately, and actions are completed

• To identify and complete relevant work to enable the training hub to be rated mature

• To identify relevant funding opportunities, and write bids to increase income and development opportunities

• To oversee and ensure appropriate budget management for the training hub

• To liaise with key stakeholders e.g. HEIs, other training hubs, CCG, NHSE as required

Health and Safety Responsibilities

• Employees must take reasonable care for the Health and Safety of him/herself and/or others who may be affected by his/her acts or omissions at work

• Must co-operate with the employer in so far as necessary to enable that duty or requirement to be performed or complied with.

• No person shall intentionally or recklessly interfere with or misuse anything provided in the interests of Health, Safety or Welfare.

  Confidentiality

• All information relating to patients and staff gained through your employment and after leaving employment with Brownlow Health is confidential. Disclosure to any unauthorized person is a serious disciplinary offence or may result in litigation

  Training, learning and development

• Undergo regular appraisal, supervision and training as necessary to update skills and knowledge.

• Provide training to other staff in work relevant to this post.

• Participate in the induction of new staff, students and other attached professionals

  Equality and diversity

• Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc.

• Be aware of procedures regarding protection of children and vulnerable adults, including Practice and NHS policies. Follow the guidance and policies and take action in an appropriate manner.

Person Specification

Kowledge, Training and Experience

Essential

• A sound general education to A-level or equivalent, or equivalent working experience.
• A good standard of grammar and spelling in the English language.
• Excellent computer skills, including Microsoft Office. Good keyboard skills.
• Experience of using Microsoft excel
• Experience of managing or supervising staff.
• Experience of giving feedback and training to improve staff performance.
• Essential- knowledge of project management
• Essential- The ability to oversee multiple work streams

Desirable

• Training or qualifications in management, administration, IT or other related areas.
• Experience of working in a healthcare setting with knowledge of QoF CQC, Enhanced Services, prescribing.
• Experience of managing and dealing with complaints.
• Experience of recruitment and selection of staff.
• Experience of making improvements to working practices, e.g. the development and implementation of new systems, polices and protocols.
• Managing teams across multiple sites.
• Experience of Project management,
• Experience of overseeing multiple work-streams

Personal Skill and abilities

Essential

• Excellent administration and organisational skills with the ability to manage time effectively to meet deadlines.
• The ability to work independently and use initiative
• The ability to produce work that is accurate, thorough and well presented.
• The ability to communicate clearly, confidently and positively
• The ability to deliver presentations to Practice Managers/ Stakeholders/ PCNs
• A friendly and approachable manner, good with people skills, showing understanding, care and assertiveness when appropriate.
• A conscientious approach and commitment to working in an adaptable and flexible manner.
• The ability to work calmly and effectively and deal with multiple demands even when busy.
• The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
• The ability to deal with personal information sensitively and respect peoples right to confidentiality.
• The ability to work positively as a member of a busy team.
• The ability to influence others positively, negotiate constructively and resolve conflict successfully.
• The ability and willingness to engage with individuals to improve their personal performance.
• The ability to give good and regular attendance.
• The ability to work flexibly, manage time efficiently, to cover work in absence of other members of staff.
• The ability to adapt to new systems
• A commitment to support the delivery of the best possible service to a diverse inner-city population.
• Ability to build relationships within the Primary Care Network (PCN) at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Health @ Pembroke Place

70 Pembroke Place

Liverpool

Merseyside

L69 3GF

Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)