Job responsibilities
COVID-19
VACCINATION OPERATIONAL SUPPORT CLPCN
Job Title: Covid-19
Vaccination Operational Support
Main
Purpose of Post: To support the site manager
and clinical team to deliver safe and effective Covid-19 vaccination clinics by
helping to manage our patient flow throughout the site
Responsible
to: Covid-19
Vaccination Site Manager
Accountable
to: Senior Delivery
Manager
Salary: £18,005
- £19,337 pro-rata
Contract
Type: Part Time /
Temporary 12 Month, flexible working including weekend work
Job
Summary
To support
the site manager and clinical team to deliver safe and effective Covid-19
vaccination clinics by helping to manage our patient flow throughout the site.
Main Duties and Responsibilities of
the Post:
Duties and Responsibilities
Managing cars coming in to
and out of the car parking areas
Directing those arriving
for vaccination to the appropriate site entrance, explaining the one-way
systems, wearing face coverings, using hand sanitiser, social distancing
Check
patients do not have any COVID symptoms before arriving them
Asking those queuing before
entering the vaccination site to continue to follow social distancing
guidelines, while they are waiting, and helping to ensure there is no
overcrowding in venue
Checking
paperwork for those arriving, making sure they have a booked appointment and
are at the correct site
Identifying
that anyone that may need additional support, e.g. language or
mobility support
Report any
concerns that may affect the safe running of the clinic to the site manager
Ensuring an
efficient flow of patients from registration to vaccination
Providing
support to patients who may need assistance to get ready for their
vaccination e.g. removing outer garments (coats, jumpers, scarf &
gloves, etc.), helping escort patients who have limited mobility
Asking those
waiting for vaccination to continue to follow social distancing guidelines, and
helping to ensure there is no overcrowding in venue
Report any
concerns that may affect the safe running of the clinic to the site manager
Ensure that a
record of the immunisation is made within the patient record
Cleaning down
the pod after recording the vaccination and after the patient has left the pod
following direction from the immuniser
Check IT is working after having logged in to EMIS
and Pinnacle for both self and immuniser
Ensure
enough paper vaccination records are available for the whole session in case IT
fails
Team Working
Understand
own role and scope within the Network
Work
as an effective and responsible team member, supporting colleagues in a
flexible and approachable manner
Organisation/Quality
Ensure
that any data entered into the computer is done accurately
Understand
and follow the requirements of confidentiality, including GDPR and the Freedom
of Information Act and refer on any queries as appropriate
Support
the aims and objectives of the Network and contribute to the ongoing
development of the Network as required
Follow
Network policies, including Health & Safety, Security and Confidentiality
Network Development and Clinical
Governance
Participate
in primary healthcare team meetings when required
Provide
data, as requested, to Network development plans and reports
Be
aware of Network policies on risk management / incident reporting and health
and safety and operate appropriate procedures for minimising risk
Be
aware of issues relating to own development and be committed to participate in
training and education
Training, learning and development
Undergo regular appraisal, supervision and training as necessary to
update skills and knowledge
Provide training to other staff in work relevant to this post
Participate in the induction of new staff, students and other attached professionals
Equality and diversity
- Respect the
privacy, dignity and beliefs of patients, carers, visitors and co-workers.
They must be treated equally, irrespective of gender, ethnic origin, age,
disability, sexual orientation, religion,
etc.
- Be aware of procedures regarding protection
of children and vulnerable adults, including Network and NHS policies.
Follow the guidance and policies and take action in an appropriate manner
Management of risk / health, safety and security
Follow Health & Safety Policies and guidelines, including fire
procedures and those pertaining to clinical areas of risk. Use safe working
procedures and report incidents using the incident reporting system
Use the personal security systems within the workplace according to Network guidelines
Follow infection control procedures
Employees
must take reasonable care for the Health and Safety of him/herself and / or
others who may be affected by his/her acts or omissions at work
No
person shall intentionally or recklessly interfere with or misuse anything
provided in the interests of Health, Safety or Welfare
Confidentiality
All
information relating to patients and staff gained through your employment and
after leaving employment is confidential Disclosure to any unauthorised person
is a serious disciplinary offence or may result in litigation
Other
Give good and regular attendance
Maintain a tidy and organised work area
This job description
is not intended to be exhaustive but to indicate the main areas of
responsibility. It may be changed after
consultation with the post holder.
PERSON SPECIFICATION
Essential requirements
Knowledge, training and experience
Good general computer skills, including the ability to
use Microsoft Office, email and the internet
Evidence of excellent administration and organisational skills with the
ability to manage time effectively to meet deadlines
Personal skills and abilities
A friendly and approachable manner, with good people skills, showing
understanding, care and assertiveness when appropriate
The ability to work independently and use initiative
The ability to produce accurate and thorough work in a prompt and efficient
manner, working to set timescales
The ability to communicate clearly and effectively with a wide range of individuals,
both verbally and in writing
The ability to manage conflict
calmly and positively, and adhere to procedures under pressure
A conscientious approach and commitment
to working in an adaptable
and flexible manner
The ability to work effectively when busy and multi-task when required
The ability to deal with personal information sensitively and respect people's
right to confidentiality
The ability to cope with occasional exposure to challenging behaviour,
distressing circumstances or emotional events
The ability to work positively as a member of
a busy team
The ability to give good and regular attendance
