Job summary
This role will be part of the Multi-Disciplinary Team (MDT) at Haxby
Group. The post holder will contribute to tackling inequalities in health and
social care. This role will suit an enthusiastic
individual who is able to work collaboratively across a team and keen to
deliver within the evolving role of the network.
The Care Co-ordinator
will be part of a team of care coordinators supporting different cohorts of
vulnerable patients including, but not limited to, residents in care homes,
people with learning disabilities, people with severe mental health illness,
newly diagnosed cancer patients, carers, people from ethnic communities and
people with long term conditions.
The post holder will
work alongside the nursing and medical teams in proactively supporting patients
to engage with annual health checks, developing support plans and signposting
and coordinating support from other agencies to improve inequalities in health.
The
post holder will work across the 4 GP surgeries (Haxby Group Practice
Scarborough, Eastfield Medical Centre, Castle Health Centre, and Brook Square
Surgery) who form Scarborough Core PCN.
**PLEASE NOTE INTERVIEWS WILL TAKE PLACE W/C 28 JULY 2025**
Main duties of the job
- Working closely with the
Primary Care Network Transformation Manager.
- To support the social
prescribing team obtaining information from patients and signposting services.
- Working on specific projects
directed by the PCN to address health inequalities.
- To support existing projects to
provide cover as and when required.
- To provide administrative
support for various projects as and when directed.
- To keep accurate records using
agreed systems and contribute to project evaluation.
-
To work according to
confidentiality and data sharing policies of SCORE PCN.
-
Achieve agreed performance
targets and participate in regular supervision and personal reviews.
- Engage in training, identify
personal and professional development needs and continuously seek to refresh
knowledge in relation to the job.
- Cooperate in the formulation
and development of systems for monitoring and evaluating the work of the
organisation.
- Provide information for and
contribute to the administration of communications media as appropriate.
-
To work across any of the 4
Practice's as and when required.
-
Work within the Clinical
Governance framework of the practices in the PCN, incorporating risk management
and all other quality initiatives.
- Where required and appropriate
refer people back to other health professionals within the primary care
network.
-
Support staff within the
primary care network with information about local voluntary and community
resources and how patients can access them.
About us
We are a leading primary care organisation that delivers high quality care from GP practices in Scarborough, York and Hull. Innovative and committed, we are at the forefront of developments within our field. We are well organised and deliver high quality care with a range of friendly and supportive staff.
Job description
Job responsibilities
This role will be
part of the Multi-Disciplinary Team (MDT) at Haxby Group. The post holder will
contribute to tackling inequalities in health and social care.
The Care
Co-ordinator will be part of a team of care coordinators supporting different
cohorts of vulnerable patients including, but not limited to, residents in care
homes, people with learning disabilities, people with severe mental health
illness, newly diagnosed cancer patients, carers, people from ethnic
communities and people with long term conditions.
The post holder
will work alongside the nursing and medical teams in proactively supporting
patients to engage with annual health checks, developing support plans and
signposting and coordinating support from other agencies to improve
inequalities in health.
Job description
Job responsibilities
This role will be
part of the Multi-Disciplinary Team (MDT) at Haxby Group. The post holder will
contribute to tackling inequalities in health and social care.
The Care
Co-ordinator will be part of a team of care coordinators supporting different
cohorts of vulnerable patients including, but not limited to, residents in care
homes, people with learning disabilities, people with severe mental health
illness, newly diagnosed cancer patients, carers, people from ethnic
communities and people with long term conditions.
The post holder
will work alongside the nursing and medical teams in proactively supporting
patients to engage with annual health checks, developing support plans and
signposting and coordinating support from other agencies to improve
inequalities in health.
Person Specification
Competencies/Qualities/Attributes
Essential
- An interest in primary care
- Good communication (written and verbal)
- Work well under pressure
- Able to work as a team member
- Able to work unsupervised
- Able to use own initiative
- Be self-motivated
- Able to listen and empathise
- Negotiation and conflict resolution skills
- Hard working and willing
- Flexible and adaptable, able to work according to changing need
- Enthusiastic
- Commitment to CPD
Physical Requirements
Essential
- Able to undertake the requirements of the post
- Reliable
Desirable
- Car driver/clean license
- Flexible
- Excellent attendance record
Knowledge/Qualifications/Skills
Essential
- NVQ Level 2/3 Health and Social Care or Business Administration (or relevant experience)
- Understanding of human needs physical, emotion social
- Ability to recognise and manage risk
- Understanding of working with confidential information and an understanding of service user confidentiality
- The needs of vulnerable adults, safeguarding and the associated legislative framework
- Understanding of basic health and social care terminology
- Working in a multi-disciplinary setting
- Working with vulnerable groups of people.
- Understanding of health and social care processes
- Ability to communicate confidently with staff of all seniority levels
- Developing relationships with a wide variety of people
- Ability to deliver successful outcomes within determined timeframes
- Continuous CPD and identifying opportunities for self-development
Desirable
- Understanding of the current issues facing the NHS
- Knowledge of social service structures
- Health and social care assessments
Person Specification
Competencies/Qualities/Attributes
Essential
- An interest in primary care
- Good communication (written and verbal)
- Work well under pressure
- Able to work as a team member
- Able to work unsupervised
- Able to use own initiative
- Be self-motivated
- Able to listen and empathise
- Negotiation and conflict resolution skills
- Hard working and willing
- Flexible and adaptable, able to work according to changing need
- Enthusiastic
- Commitment to CPD
Physical Requirements
Essential
- Able to undertake the requirements of the post
- Reliable
Desirable
- Car driver/clean license
- Flexible
- Excellent attendance record
Knowledge/Qualifications/Skills
Essential
- NVQ Level 2/3 Health and Social Care or Business Administration (or relevant experience)
- Understanding of human needs physical, emotion social
- Ability to recognise and manage risk
- Understanding of working with confidential information and an understanding of service user confidentiality
- The needs of vulnerable adults, safeguarding and the associated legislative framework
- Understanding of basic health and social care terminology
- Working in a multi-disciplinary setting
- Working with vulnerable groups of people.
- Understanding of health and social care processes
- Ability to communicate confidently with staff of all seniority levels
- Developing relationships with a wide variety of people
- Ability to deliver successful outcomes within determined timeframes
- Continuous CPD and identifying opportunities for self-development
Desirable
- Understanding of the current issues facing the NHS
- Knowledge of social service structures
- Health and social care assessments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
