Job summary
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Main duties of the job
To have a thorough knowledge of all Practice procedures.
To work in accordance of written protocols
Receiving patients consulting with members of practice team
Dealing with patient queries and make new follow-up appointments
Answer telephone and deal with or re-direct
Generate repeat prescriptions on computer according to Practice policy and put for verification, signature of doctor and collection by patient
Setting up of on-line appointments
Dealing with on-line repeat prescriptions requests and Electronic Prescribing,
Be able to cover all reception position as necessary
Emailing and photocopy as requested
Allocation of a QoF Clinical Domain and of Incentive Schemes
EDT electronic filing and coding
About us
The Belgravia Surgery is a Teaching and Training Practice right in the middle of Central London, near Victoria Station.
Overview of the Practice
List Size: 8,700
CQC Rating: Good
Our clinical team:
GP Partner
Salaried GPs
Clinical Pharmacist
Practice Nurse
HCA
Other Allied Professionals: Acupuncturist, ANP, Care Navigator, Dietitian, FCP Physios, Social Prescriber.
Details
Date posted
04 April 2024
Pay scheme
Other
Salary
£11.44 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1779-24-0009
Job locations
24 Eccleston Street
London
SW1W 9PY
Employer details
Employer name
The Belgravia Surgery
Address
24 Eccleston Street
London
SW1W 9PY