HR and Admin Assistant

Job description

Job responsibilities

Administer the recruitment and onboarding processes, including job postings, scheduling interviews, DBS checks and processing new hire paperwork.

Arrange, support and monitor the induction of new staff and ensure they have full knowledge of the staff handbook and where to access our policies.

Maintain employee records, ensuring accuracy and confidentiality and they are kept up to date.

Support managers in HR activities such as employee training, performance evaluations, and disciplinary actions, ensuring policies are followed and good practice is maintained.

Administer, monitor and report on staff absences and leave queries, updating relevant platforms for communication across the team and for management to view.

Support with the update of policies and procedures ensuring they are accessible to staff members on shared platforms, PCN drive and Team Net

Coordinate employee events and training programmes, and team building/wellbeing activities.

Foster a positive work culture, giving and receiving constructive feedback on the way that we work together.

Compliance and Documentation:

Have a thorough understanding of the company policies and ensure they are kept up to date.

Ensure compliance with relevant laws, regulations, and company policies.

Maintain accurate and up-to-date documentation for HR and operational processes.

Assist with audits and quality assurance initiatives to ensure adherence to CQC standards.

Undertake any other reasonable duty that may be required and agreed with the management team

Key relationships:

Clinical operations Manager - they are responsible for the overall HR management of staff and their wellbeing.

Clinical Operations Manager with regards staff policies and processes.

Team up Manager and Clinical Lead to provide them with operational and administrative support with clinical services.

Enhanced Access Manager to provide them with operational and administrative support with clinical services.

Clinical Quality Manger to provide them with support in the compliance and documentation of CQC.

All Practice Managers to provide them with support in relation to staff absences, new staff or leavers.

Clinical Operations manager and or Clinical Quality Manager to provide them with support in relation to PCN staff communications, training and activities.

Systems and Development manager to provide them with support in reference to staff access to systems and managing their inductions

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• HR CIPD level 3 qualification or equivalent

Desirable

• CIPD level 5 qualification or equivalent.

Experience

Essential

• Experience of supporting recruitment including onboarding of new staff
• Experience of supporting a grievance, disciplinary and absence management process with letters and advice on process.
• Excellent communication and interpersonal skills
• Experience of working in a busy administrative role
• Ability to work under pressure and be flexible
• Ability to present relevant information/reports in a concise manner
• Good keyboard and PC skills, with demonstrable experience of using Microsoft Office, eg Word, Excel and Outlook
• HR CIPD level 3 qualification or equivalent
• Willingness to work to HR level 5 qualification .
• Able to de-escalate conflict and maintain professionalism when challenged.
• Strong data entry skills with high accuracy
• Able to work independently on day to day work streams with minimum supervision

Desirable

• Experience with working in general practice
• Experience of supporting disciplinary, grievance and absence management meetings.
• Knowledge of social media management for professional purposes
• Ability to understand data and present it in reports.
• Effective communication skills to interact with employees and external parties
• Knowledge of CQC inspection criteria in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Belper PCN

Address

c/o Riversdale Surgery

Belper

Derbyshire

DE56 1AY