Job summary
The practice is looking for a full or part time Care Co-ordinator to work a minimum of 25 hours per week.
The
Care Co-ordinator will be expected to assist clinical personnel in the care of
practice patients to include treatment, preventative care, screening and
patient education. The post will include some administrative duties. The Care Co-ordinator will act as a focal
point of communication between patients, and other clinical and non-clinical
members of the practice.
To
provide and arrange an holistic approach to patients care, including QOF
recall, cancer services, community services, national screening programmes,
chronic disease management and signposting to services such as social
prescribing and health and well being coaches.
Main duties of the job
The successful candidate will provide and arrange an holistic approach to patients care, including QOF recall, cancer services, community services, national screening programmes, chronic disease management and signposting to services such as social prescribing and health and well being coaches.
Key characteristics are exceptional organisational skills and an excellent understanding of primary and local health care systems and pathways.
About us
Newton Drive Health Centre has a positive and supportive environment. We aim to deliver safe, high quality health care for all our patients.
The practice is part of the Central Primary Care Network and is passionate about reshaping local services to the benefit of our patients. We have a number of highly skilled and experienced staff who have an enthusiasm to develop services.
You would be welcomed into our team and made to feel at home as quickly as possible. You will also be required to integrate with local PCN practices.
Job description
Job responsibilities
The
Care Co-ordinator will be expected to assist clinical personnel in the care of
practice patients to include treatment, preventative care, screening and
patient education. The post will also include some administrative duties. The Care Co-ordinator will act as a focal
point of communication between patients, and other clinical and non-clinical
members of the practice.
Job description
Job responsibilities
The
Care Co-ordinator will be expected to assist clinical personnel in the care of
practice patients to include treatment, preventative care, screening and
patient education. The post will also include some administrative duties. The Care Co-ordinator will act as a focal
point of communication between patients, and other clinical and non-clinical
members of the practice.
Person Specification
Qualifications
Essential
- Maths and English GCSE Grade A-C (4-9) or equivalent
Desirable
- Health and Social Care NVQ / Management NVQ or equivalent
Experience
Essential
- Experience of working withing primary care
- Experience of working within an administrative department
Desirable
- Experience of working with QOF and/or associated quality contracts
- Experience of working in general practice
- Knowledge of a Care Coordination role
Skills, Abilities and Knowledge
Essential
- An ability to use own judgement and work independently
- Ability to work without direct supervision and determine own workload priorities
- Ability to coordinate across multiple departments / members of a team
- Excellent organisational skills
- Knowledge of local pathways including community services, secondary care and voluntary sectors
- An understanding of how general practice operates
- Knowledge of health promotion strategies, national screening programmes and immunisation schedules
- An awareness of QOF and associated requirements
- Excellent communication skills and experience of patient liaison
- Strong IT skills
- EMIS ready
- Good interpersonal skills
- Motivated forward thinker
Desirable
- Understanding of the GMS Contract, QOF and Enhanced Services
- Knowledge of the public health issues in the local area
- Demonstrable organisational skills in a health care setting
Person Specification
Qualifications
Essential
- Maths and English GCSE Grade A-C (4-9) or equivalent
Desirable
- Health and Social Care NVQ / Management NVQ or equivalent
Experience
Essential
- Experience of working withing primary care
- Experience of working within an administrative department
Desirable
- Experience of working with QOF and/or associated quality contracts
- Experience of working in general practice
- Knowledge of a Care Coordination role
Skills, Abilities and Knowledge
Essential
- An ability to use own judgement and work independently
- Ability to work without direct supervision and determine own workload priorities
- Ability to coordinate across multiple departments / members of a team
- Excellent organisational skills
- Knowledge of local pathways including community services, secondary care and voluntary sectors
- An understanding of how general practice operates
- Knowledge of health promotion strategies, national screening programmes and immunisation schedules
- An awareness of QOF and associated requirements
- Excellent communication skills and experience of patient liaison
- Strong IT skills
- EMIS ready
- Good interpersonal skills
- Motivated forward thinker
Desirable
- Understanding of the GMS Contract, QOF and Enhanced Services
- Knowledge of the public health issues in the local area
- Demonstrable organisational skills in a health care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
