Job responsibilities
Summary of Main Duties
Working
under the indirect supervision of the Clinical Lead, and strictly in accordance
with specific practice guidelines and protocols, the Health Care Assistant must
support the practice nursing team in the delivery of care within their scope of
practice to the entitled patient population. The healthcare assistant will
deliver and assist clinical staff in the provision of treatment, preventative
care, health promotion and patient education.
The
surgery operates at two locations and this post is required to work at both,
and on occasion to move between the two sites during the working day. In
addition to this, the practice has a number of patients who are housebound or
live in care homes and the HCA may be required to visit these patients in the
community to obtain blood samples or to take physiological measurements.
Duties and
Responsibilities:
Check patient identification against GP request and confirm details with
the
patient
Provide Phlebotomy in accordance to training and procedures
Provide simple Wound care/Dressings in accordance to training and
procedures
Take physiological measurements from patients including blood pressure,
pulse rate and rhythm, temperature, height and weight (body mass index), visual
acuity, urinalysis and EC
Administer B12 injections flu and pneumonia vaccinations under Patient
Specific Directions
Recording and monitoring cold chain storage and reporting any
abnormalities
Undertake new patient health checks, peak-flow measurement, suture and clip removal and carry out other tasks for which you have received
appropriate training
Fit 24 hour BP machines as directed and in accordance with training and
procedure
Assist GPs undertaking minor surgery
Prepare and maintain environments and equipment before, during and after
patient interventions
Clearing and restocking of consulting/treatment rooms, including timely
order of stock items under your control
Assist in raising awareness of health and well-being by participating in
patient health promotion and screening initiatives
Give accurate and appropriate information to patients within own
competence
Ensure that anomalies are reported to a senior member of the clinical
team
Notify the GP of any significant patient issues
Ensure full and accurate recording in the patients computerised record
Carry out administrative tasks for example, but not limited to, call and
recall activities and stock takes as directed by senior members of the practice
team
Undertake specific clinical activities for named patients that have been
delegated and taught specifically in relation to that individual.
Training
will be provided to ensure competence in all of the Duties and Responsibilities
detailed below.
General Information -
Confidentiality
In the
course of seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so
in confidence and have the right to expect that staff will respect their
privacy and act appropriately.
In the
performance of the duties outlined in this Job Description, the post-holder may
have access to confidential information relating to patients and their carers,
Practice staff and other healthcare workers.
They may also have access to information relating to the Practice as a
business organisation. All such information from any source is to be
regarded as strictly confidential.
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the Practice may only be divulged to authorised persons in
accordance with the Practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will implement and lead on a full
range of promotion and management their own and others health and safety and
infection control as defined in the practice Health & Safety Policy, the
practice Health & Safety Manual, and the practice Infection Control policy
and published procedures. This will include (but will not be limited to):
Using personal security systems
within the workplace according to Practice guidelines
Identifying the risks involved in
work activities and undertaking such activities in a way that manages those
risks
Making effective use of training
to update knowledge and skills
Using appropriate infection
control procedures, maintaining work areas in a tidy and safe way and free from
hazards
Actively reporting of health and
safety hazards and infection hazards immediately when recognised
Keeping own work areas and
general/patient areas generally clean, assisting in the maintenance of general
standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection
control training
Reporting potential risks
identified
Equality
and Diversity
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
Acting in a way that recognizes
the importance of peoples rights, interpreting them in a way that is
consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity,
needs and beliefs of patients, carers and colleagues
Behaving in a manner which is
welcoming to and of the individual, is non-judgmental and respects their
circumstances, feelings priorities and rights.
Personal/Professional Development
The
post-holder will participate in any training programme implemented by the
Practice as part of this employment, such training to include:
Participation in an annual
individual performance review, including taking responsibility for maintaining
a record of own personal and/or professional development
Taking responsibility for own
development, learning and performance and demonstrating skills and activities
to others who are undertaking similar work
Attendance at the quarterly
Protected Time Meetings
Attendance at all Mandatory and
Statutory training requirements as indicated by the Practice Manager
Quality
The
post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to
issues of quality and risk
Assess own performance and take
accountability for own actions, either directly or under supervision whilst
embracing the practices ethos of recording of any errors or near misses and
learning by mistakes without blame
Contribute to the effectiveness
of the team by reflecting on own and team activities and making suggestions on
ways to improve and enhance the teams performance
Work effectively with individuals
in other agencies to meet patients needs
Effectively manage own time,
workload and resources
Communication
The post-holder should recognise the
importance of effective communication within the team and will strive to:
Communicate effectively with
other team members
Communicate effectively with
patients and carers
Recognise peoples needs for
alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The
post-holder will:
Apply all Practice policies,
standards and guidance
Discuss with other members of the
team how the policies, standards and guidelines will affect own work
Participate in audit where
appropriate
The above Job Descriptions are neither exhaustive
nor exclusive and will be reviewed annually in conjunction with the post-holder
at the annual appraisal. The post-holder is also required to carry out any
duties that may reasonably be requested by The Practice Manager.
