HR Officer

Job description

Job responsibilities

Key Responsibilities

To provide an operational HR service to all parts of the Group covering a wide range of HR matters. This includes supporting employee relations, training and development, workforce planning, retention and recruitment, Pay and reward and occupational health support.

To carry out all Line Management activities for the HR Administrator.

Report quarterly to the Board with specific key employee information relating to HR matters as requested.

To support the group in managing its people most appropriately. To adopt best practice and comply with employment legislation, mitigating any risks to the business

Assist managers in the application of HR policies and Practices, provide advice and guidance on HR issues

To develop and implement an effective HR function to meet the growing and changing needs of the Group

Lead in developing HR policy and processes to provide continuity in the service.

Contribute to Group policy ensuring legal compliance and up to date information and advice on employment matters.

To manage the overall recruitment process for staff and ensure contracts and offer letters are issued appropriately and that all documentation is collated and filed in employee electronic records.

Create and review Job Descriptions as appropriate in collaboration with line managers

Update and amend contracts in line with regulatory changes in consultation with the Board.

To promote, update and ensure circulation of employee statement of terms and conditions and employee handbook.

Provide advice and guidance to support line managers with disciplinary, probation and performance management reviews in line with Group policy.

Support and advise line managers in effectively managing all forms of absence in order to achieve reductions in sickness absence and other staffing costs as appropriate.

Conduct Exit Interviews and report on findings suggesting improvements and changes where appropriate.

Work with line managers to ensure all clinical registrations and indemnities are in date and kept on file

To maintain up to date knowledge of HR and Employment Law changes

To liaise with Beacons external HR & Employment Law service as required

Attend Board and Management Meetings as part of the management team

Ensure local administration and records systems are fully compliant to legal and regulatory standards

To be responsible for your own continuing self-development, undertaking training as appropriate.

To undertake other duties appropriate to the grading of the post as required.

Must be able to work flexible hours.

Change Management

To provide administrative HR support in the event of change, service provision, merger, acquisitions, and reorganisations, referring to senior HR support when required.

Support in delivering an annual staff survey and action plan from the results.

Training:

Design and implement a group wide learning and development policy.

Identify and assess future and current training needs through annual performance appraisals and consultation with line managers

Work with line managers to design and develop competency frameworks for all roles

To ensure that line managers are appropriately recording and managing appraisals, annual leave and attendance and offer support when required

Administer training programs using a wide variety of training methods

To co-ordinate group workshops for lunchtime closures, clinical governance, and ad-hoc sessions to meet training needs.

Liaise with external training providers as and when required e.g. CEPN, Sentinel, Apprenticeship providers.

Payroll and Pensions:

Assist with the processing and the preparation of payroll.

To assist and advise employees on payroll and pension queries

Support the Finance Assistant in providing the Payroll Function

Administration of and liaison concerning any compensation or benefits packages including changes to pay

To maintain accurate and up to date knowledge of payroll and pensions legislation and practice

Ensure all appropriate activities have occurred to meet standards for the NHS Pension agency and NEST Pensions. To be accountable for ensuring auto enrolment is managed effectively

To advise and administer any requests from staff and partners for NHS Pension retirement or transferring of benefits, SD55s, forecasts and ensure OPT OUT requests are appropriately recorded

To issue RF12s as appropriate

Ensure accurate reporting of employee forecasts to NHS Pensions Agency

Leadership:

Support colleagues in developing their leadership, people management skills and HR responsibilities.

Build effective and positive relationships with colleagues, patients and other partners

Role model positive working and promote organisational values

Use strategic and creative approaches to problem solving

Provide leadership and direction for the departmental functions

Nurture collaborative and productive relationships between teams

Foster a culture of continuous improvement, delegating decision making as far as appropriate

Support and represent the Group at external conferences, workshops and meetings as appropriate

Health and Safety:

Ensure all members of staff comply with the Groups health and safety policy

Carry out risk assessments to comply with current Health and Safety legislation

Ensure any health and safety concerns are reported to the Operations Manager

To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues

Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities and rights

The details contained in this job description are not exhaustive and may change as the post develops.

Governance:

Identify and record risks and issues, developing contingency plans with service and contract leads

Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice

Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement

Confidentiality:

To maintain confidentiality of information acquired in the course of undertaking duties for the practice.

Person Specification

Group Values

Essential

• The candidate must demonstrate an understanding of our values.

Qualifications

Essential

• Level 3 CIPD qualified or equivalent experience

Experience

Essential

• Minimum of two years experience of providing Human Resources advice to managers and staff that meets operational needs
• Thorough understanding of contemporary HR policies and procedures
• Understanding of employment law issues
• Knowledge and understanding of key NHS issues including national and local policy drivers, and the modernisation agenda
• Managed multiple tasks and prioritised workload to match objectives.
• Excel skills

Desirable

• Experience of working across multiple sites
• HR advisory experience
• Experience in a health provider organisation, preferably primary care setting
• Experience in providing advice and support to senior managers on strategic matters
• Knowledge of clinical training requirements

Skills

Essential

• Strong inter-personal skills including the ability to establish and maintain positive professional working relationships with colleagues at all levels from within the organisation and external stakeholders
• Excellent verbal communication and presentation skills including the ability to communicate sensitive or contentious information in order to influence decision making and written communication, inc policies, letters etc
• Good knowledge of HR and payroll systems and cloud-based systems
• Ability to work accurately and effectively to deadlines and manage a range of activities simultaneously, often under pressure
• Ability to interpret legislation and terms and conditions and advise managers on these in a manner that they understand
• Objectivity, discretion and the ability to develop trusting relationships at all levels
• Prioritisation of time
• Forward planning and project management skills

Desirable

• Highly developed influencing and persuading skills
• Flexibility to work independently or as a member of a team to achieve organisational goals
• Ability to develop strategic direction and translate into achievable objectives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beacon Medical Group

Address

Ivybridge Medical Practice

Station Road

Ivybridge

Devon

PL21 0AJ

Employer's website

https://www.beaconmedicalgroup.nhs.uk/ (Opens in a new tab)