Job summary
We are looking for a Full Time Reception/Admin person to join our team at Green Meadows Surgery in Ascot. The successful candidate will provide a high quality, professional reception and administrative service to patients, doctors and staff. The hourly rate for this position is £11.44 per hour.
Main duties of the job
Greeting and directing patients and visitors to the Practice, projecting a positive and friendly image.
Receive, assist, and direct all patients and visitors in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner, documenting where necessary.
Answering any incoming telephone calls, ensuring all calls are documented correctly.
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the Practice Team.
About us
Green Meadows Surgery is a busy training Practice serving a patient population of 9300 and operating from purpose-built premises. We use the EMIS Web clinical system and are rated Good with CQC.
We have 4 partners, 3 salaried GPs, a nursing team of 4 and a large administrative team.
We strive to always treat our patients and staff with respect, with teamwork and communication being key.
Job description
Job responsibilities
Greeting and directing patients and visitors to the Practice, projecting a positive and friendly image.
Receive, assist, and direct all patients and visitors in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner, documenting where necessary.
Answering any incoming telephone calls, ensuring all calls are documented correctly.
Undertake a variety of administrative duties to assist in the smooth running of the Practice, including provision of clerical support to clinical staff and other members of the Practice Team.
The successful candidate will have excellent communication skills, with a clear and polite telephone manner. Portray the Practice in the highest possible professional basis, and ensure that enquiries from patients are effectively and courteously handled to the mutual satisfaction of the Partners and patients.
Have the confidence to work as part of a team and the ability to "think on your feet" and the ability to follow policy and procedure.
Job description
Job responsibilities
Greeting and directing patients and visitors to the Practice, projecting a positive and friendly image.
Receive, assist, and direct all patients and visitors in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner, documenting where necessary.
Answering any incoming telephone calls, ensuring all calls are documented correctly.
Undertake a variety of administrative duties to assist in the smooth running of the Practice, including provision of clerical support to clinical staff and other members of the Practice Team.
The successful candidate will have excellent communication skills, with a clear and polite telephone manner. Portray the Practice in the highest possible professional basis, and ensure that enquiries from patients are effectively and courteously handled to the mutual satisfaction of the Partners and patients.
Have the confidence to work as part of a team and the ability to "think on your feet" and the ability to follow policy and procedure.
Person Specification
Qualifications
Essential
- Excellent communication skills
- Strong IT and Administration skills
Desirable
- Experience working as a medical or healthcare receptionist/Administrator
- Some flexibility as you will sometimes need to work additional or alternative hours to cover for colleagues.
Person Specification
Qualifications
Essential
- Excellent communication skills
- Strong IT and Administration skills
Desirable
- Experience working as a medical or healthcare receptionist/Administrator
- Some flexibility as you will sometimes need to work additional or alternative hours to cover for colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
