Job responsibilities
Management and use of resources and information
To keep all records that the role is responsible for or modifies up to date and maintained in an accurate and diligent manner.
To be proactive in the creation and development of an appropriate environment to allow the development of high quality, flexible and responsive services, including effective communication and contribution of ideas.
Support the implementation of cost improvement plans applicable to the service.
Ensure the safe and effective use of equipment and resources within the service.
Oversee the generation and maintenance of all clinical rotas.
Directing the administrative work streams, liaising with clinical and administrative staff.
Hub sites
Building the templates and rotas for PCN hub systems.
Maintain stock levels and ensure adequate equipment for the running of the service.
Ensuring Feedback forms and all audits are submitted on time.
Assist with the gathering of statistics and information when required.
General administration and tasks on clinical / other support software.
To be responsible for all policies needed for the Solihealth services and ensure they are reviewed in a timely manner.
Support in ensuring all staff are up to date with training and required registrations, and are familiar with latest guidelines, policies and procedures.
Ensure compliance with data security at all times and that staff have appropriate access to clinical systems.
Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
Using appropriate COVID 19 and standard infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
To be responsible for audits.
Responsibility for staff
Acting as a role model within the team, motivating staff and setting an appropriate example.
To support with the development of work rotas for the service.
To be the go to person for staff with any queries (this may be remote at times)
Ensure new staff are supported and receive induction, supervision, training and support.
Strategic and service responsibilities
Attend meetings relevant to post as required to be actively involved in the strategic and operational development of the service.
Involvement to develop, implement and evaluate service changes.
To be actively engaged and support Health and Safety procedures and processes in partnership with Nurse Leads.
To assist in the co-ordination and facilitation of the achievement of service objectives.
To ensure that all activity is monitored and recorded timely and effectively.
To assist on the planning, development and delivery of high quality, cost effective and efficient services within the service in conjunction with the operational & clinical leadership team.
To manage communication channels for patient contact, e.g. email, website, phone calls as required by the manager.
Other
Health and Safety
- To comply with the Health and Safety at Work etc. Act 1974
- To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
Risk Management and Clinical Governance
To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation and management.
Safeguarding
Whilst in post, staff are expected to acquire and update their working knowledge on safeguarding as per the inter collegiate document requirement and Solihealth policies.
Equality and Diversity
To always carry out your responsibilities in line with Equal Opportunities Policy and Procedure.
Professional Development
The postholder will participate in any training programme implemented by Solihealth which is deemed as appropriate.
To participate in annual individual performance reviews, including taking responsibility for maintaining a record or own personal and/or professional development.
Confidentiality
To maintain confidentiality of information relating to clients, staff, and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/ or prosecution.
General
This job description is not intended to be exhaustive and will be reviewed periodically in conjunction with you. You may be required to perform any other duties as the organisation may require.
You are required undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests as requested by the Solihealth Boards and Clinical Leads.
The postholder is expected to be flexible and accommodating following consultation in terms of any changes to operating time in the future.
Conditions
All offers of employment are conditional on you demonstrating your eligibility to work in the UK. Offers are also conditional on receipt of a minimum of two satisfactory references, covering at least the last three years on employment, with any gaps in employment history being explained satisfactorily. Whether references are deemed satisfactory is at the discretion of the organisation.
Convictions
During the recruitment process, we will ask job applicants to disclose any unspent convictions but will not ask job applicants questions about spent convictions, nor expect them to disclose any spent convictions, unless the job is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. If the position is identified as being exempt, the applicant will be required to undergo a DBS check, and this will also form a condition of employment.
