Job summary
At The Coastal Partnership we are excited to advertise for a Care Coordinator, as a Care Coordinator you will collaborate closely with the Practices multidisciplinary team to coordinate essential activities, including facilitating access to services, providing advice and information, and ensuring timely, efficient, and patient centred health and care planning.
Main duties of the job
To work closely
with the Practice multidisciplinary team in coordinating all key activities
including access to services, advice, and information, and ensuring heath and
care planning is timely, efficient, and patient-centred. The post holder will
help patients interact and engage with everyday life through activities
designed to develop, maintain, or retrain skills for people with a cognitive,
physical, or mental disorder, condition, or illness. You will support the
provision of continuity of care and act as a point of contact for families,
residents, and professionals for identified patients or patient cohorts.
About us
At The Coastal Partnership, were committed to empowering you to achieve your full potential, instilling confidence in your patient care and pride in your outcomes. While we are proud of our CQC good rating, we are constantly evolving to better serve our community. We are seeking individuals who share our vision for delivering high-quality primary care, regardless of where they are in their career journey. Led by our Partners and supported by a strong management team, our partnership operates across seven locations spanning three PCNs. We cater to a diverse range of demographics, from villages to towns and cities. Join us in shaping the future of healthcare delivery.
Closing Date 30th August 2024
Interview Date Tuesday 10th September 2024 at Ormesby Surgery
Job description
Job responsibilities
Primary
Duties and Areas of responsibilities
- Provide
coordination and navigation for patients across health and care services,
working closely with social prescribers, health and wellbeing coaches and the
multidisciplinary team
- Utilise
data analysis and local patient knowledge to proactively identify and work with
a cohort of patients to deliver personalised care
- Support
practice staff and patients to be prepared to have shared decision-making
conversations including utilising decision aids and tools, and support patients
to understand their level of knowledge, skills and confidence (their activation
level) when engaging with their health and wellbeing
- Help
people to manage their needs through answering queries, making and managing
appointments and ensuring that people have good quality written or verbal
information to help them make choices about their care
- Holistically
bring together all a persons identified care and support plan, in line with
best practice, based on what matters to the person
- Support
the Practice Lead regarding vaccinations where needed in the practice including
Flu/Pneumonia/Shingles/Covid/Childhood immunisations and any other immunisation
initiative. This will involve a joined-up
approach include working with the multidisciplinary team to ensure a
streamlined service. This may include all elements from ordering, arranging
clinics, checking staff availability and contacting the patients
- Supporting
the call and recall of drug monitoring in the practice to ensue patient safety
- Be
proactive in developing strong link with local agencies, and in encouraging
equality and inclusions
- Liaise
directly with care homes and other key providers, and compile and circulate
relevant information across stakeholder groups
Job description
Job responsibilities
Primary
Duties and Areas of responsibilities
- Provide
coordination and navigation for patients across health and care services,
working closely with social prescribers, health and wellbeing coaches and the
multidisciplinary team
- Utilise
data analysis and local patient knowledge to proactively identify and work with
a cohort of patients to deliver personalised care
- Support
practice staff and patients to be prepared to have shared decision-making
conversations including utilising decision aids and tools, and support patients
to understand their level of knowledge, skills and confidence (their activation
level) when engaging with their health and wellbeing
- Help
people to manage their needs through answering queries, making and managing
appointments and ensuring that people have good quality written or verbal
information to help them make choices about their care
- Holistically
bring together all a persons identified care and support plan, in line with
best practice, based on what matters to the person
- Support
the Practice Lead regarding vaccinations where needed in the practice including
Flu/Pneumonia/Shingles/Covid/Childhood immunisations and any other immunisation
initiative. This will involve a joined-up
approach include working with the multidisciplinary team to ensure a
streamlined service. This may include all elements from ordering, arranging
clinics, checking staff availability and contacting the patients
- Supporting
the call and recall of drug monitoring in the practice to ensue patient safety
- Be
proactive in developing strong link with local agencies, and in encouraging
equality and inclusions
- Liaise
directly with care homes and other key providers, and compile and circulate
relevant information across stakeholder groups
Person Specification
Experience
Desirable
- Experience of working with healthcare professionals
- Experience coordinating with stakeholders to meet
- outcomes
- Experience working in an environment with direct patient contact
- Experience in a GP Practice or Health Care Organisation
Qualifications
Essential
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Person Specification
Experience
Desirable
- Experience of working with healthcare professionals
- Experience coordinating with stakeholders to meet
- outcomes
- Experience working in an environment with direct patient contact
- Experience in a GP Practice or Health Care Organisation
Qualifications
Essential
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
