Job summary
To act as a focal point of communication between the GPs,
receptionist, practice manager, patients and local chemist, as well as other
members of the primary health care team, to ensure patients repeat medication
is produced within the current protocols of the surgery.
Main duties of the job
To act as a focal point of communication between the GPs, receptionist, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery.
About us
Diamond Medical Group has a patient population of approximately 19,500 across 4 sites in North Leeds .We aim to provide high quality services adhering to principles of best practice, promoting equal opportunities and working positively with diversity.
We expect all employees to carry out their duties in a professional manner with a client focus, ensuring that respect and courtesy is shown to them, colleagues, other service providers and all those in contact with the organisation.
Job description
Job responsibilities
The following are the core responsibilities of the Prescription Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To process, all repeat medication requests sent in by patients, pharmacies and community clinicians etc using the various protocols in place.
- To action repeat medication requests from the surgery website at least twice daily.
- To collect repeat prescription requests from post box and reception.
- To liaise with patients, chemists and hospitals regarding queries and requests.
- To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and accurately.
- To ensure that patient queries on medication are highlighted to the relevant GP
- To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
- Sign posting to Remote Clinical Pharmacist.
- Registrations.
- Treatment advice notes/clinic letters/EDAN.
- Liaising with DNs re requests/queries.
- Projects including Neptune, RAIDR, meds management, care home, dossettes and other projects as they arise.
- Arrange med reviews with HUB pharmacies
Job description
Job responsibilities
The following are the core responsibilities of the Prescription Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To process, all repeat medication requests sent in by patients, pharmacies and community clinicians etc using the various protocols in place.
- To action repeat medication requests from the surgery website at least twice daily.
- To collect repeat prescription requests from post box and reception.
- To liaise with patients, chemists and hospitals regarding queries and requests.
- To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and accurately.
- To ensure that patient queries on medication are highlighted to the relevant GP
- To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
- Sign posting to Remote Clinical Pharmacist.
- Registrations.
- Treatment advice notes/clinic letters/EDAN.
- Liaising with DNs re requests/queries.
- Projects including Neptune, RAIDR, meds management, care home, dossettes and other projects as they arise.
- Arrange med reviews with HUB pharmacies
Person Specification
Experience
Essential
- Must have experience of working in General Practice or Community Pharmacy
Qualifications
Essential
- Good basic education with GCSE or equivalent in English and Maths
Person Specification
Experience
Essential
- Must have experience of working in General Practice or Community Pharmacy
Qualifications
Essential
- Good basic education with GCSE or equivalent in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.