James Alexander Family Practice

Medical Secretary

The closing date is 05 December 2025

Job summary

** Interviews will be held Friday 12th December**

32 Hour position working Monday, Tuesday, Thursday & Friday 10:00-18:30

James Alexander Family Practice is looking to recruit a Medical Secretary to join our friendly team. The successful candidate will need to be a self-motivated individual and be driven to deliver efficient patient care and be able to use one's own initiative.

Candidates need to have experience of working in a GP practice & will be responsible for providing comprehensive secretarial and clerical support to the day-to-day operation of the practice.

Main duties of the job

Duties will include liaising with patients, staff and external agencies such as hospitals and community services, ensuring all enquiries and queries are processed efficiently.

Typing medical referrals, emails, reports, correspondence, and other documents as required by the practice.

In the role of Medical Secretary, you will be tasked with managing a variety of administrative duties within the practice, ensuring seamless daily operations and engaging with patients. The ideal candidate will have excellent IT and communication skills, attention to detail and a strong understanding of confidentiality and office procedures.

About us

James Alexander Family Practice is a large Primary Care Organisation delivering high-quality General Practice services across two sites Bransholme Health Centre and Princes Medical Centre.

Patient-centred care is at the core of everything we do and one of our key objectives is to consistently provide safe, high-quality care that meets the needs of our patients.

We care for a combined list of more than 21,500 patients across our two sites. Our multidisciplinary clinical team includes GPs, Clinical Practitioners, First Contact Physiotherapists, GP Assistants, Practice Nurses, Health Care Assistants and a dedicated Mental Health Practitioner. We are also supported by an experienced in-house Pharmacy Team.

We work in close partnership with Marmot Primary Care Network, both contributing to and benefiting from the shared expertise, resources and support within the network.

At James Alexander Family Practice, we recognise the importance of work/life balance and strive to create a supportive, inclusive and enjoyable working environment. We organise regular social activities to promote staff wellbeing and team cohesion.

Throughout the year, we also hold Staff Health and Wellbeing Weeks, during which colleagues can enjoy activities such as massages, reiki, and jewellery making during the working day.

We are proud to support our local community and regularly take part in events that raise funds and awareness for local charities and organisations

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

£26,071 a year WTE

Contract

Permanent

Working pattern

Part-time

Reference number

A1691-25-0029

Job locations

Goodhart Road

Bransholme

Hull

HU7 4DW


Job description

Job responsibilities

  • Manage all incoming and outgoing correspondence, including referrals and medical reports.

  • Liaise effectively with hospitals, community services, and other healthcare providers to ensure continuity of patient care.

  • Provide comprehensive secretarial and administrative support to GPs, nurses, and other members of the clinical team.

  • Maintain accurate and up-to-date patient records in line with practice policies and data protection legislation.

  • Manage and respond to practice emails in a timely and professional manner.

  • Assist with audits, data extraction, and preparation of reports to support clinical governance and service improvement.

  • Provide cover and assistance to the Care Navigation team when required.

  • Uphold the practice's commitment to confidentiality, patient care, and service excellence at all times.

  • Job description

    Job responsibilities

  • Manage all incoming and outgoing correspondence, including referrals and medical reports.

  • Liaise effectively with hospitals, community services, and other healthcare providers to ensure continuity of patient care.

  • Provide comprehensive secretarial and administrative support to GPs, nurses, and other members of the clinical team.

  • Maintain accurate and up-to-date patient records in line with practice policies and data protection legislation.

  • Manage and respond to practice emails in a timely and professional manner.

  • Assist with audits, data extraction, and preparation of reports to support clinical governance and service improvement.

  • Provide cover and assistance to the Care Navigation team when required.

  • Uphold the practice's commitment to confidentiality, patient care, and service excellence at all times.

  • Person Specification

    Knowledge and skills

    Essential

    • Have experience 0f working in General Practice or similar environment.
    • Have excellent communication skills with the ability to self-motivate, organise and prioritise own workload.
    • Problem / solution orientated
    • Excellent communication skills
    • Warm and friendly telephone manner for outbound and inbound calls.

    Desirable

    • Have good IT skills, with experience of clinical software such as EMIS Web.

    Qualifications

    Essential

    • GCSE grade A to C in English and Maths
    Person Specification

    Knowledge and skills

    Essential

    • Have experience 0f working in General Practice or similar environment.
    • Have excellent communication skills with the ability to self-motivate, organise and prioritise own workload.
    • Problem / solution orientated
    • Excellent communication skills
    • Warm and friendly telephone manner for outbound and inbound calls.

    Desirable

    • Have good IT skills, with experience of clinical software such as EMIS Web.

    Qualifications

    Essential

    • GCSE grade A to C in English and Maths

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    James Alexander Family Practice

    Address

    Goodhart Road

    Bransholme

    Hull

    HU7 4DW


    Employer's website

    https://www.jamesalexanderfamilypractice.uk/ (Opens in a new tab)

    Employer details

    Employer name

    James Alexander Family Practice

    Address

    Goodhart Road

    Bransholme

    Hull

    HU7 4DW


    Employer's website

    https://www.jamesalexanderfamilypractice.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Admin Services Lead

    Alex Bonner (Admin Services Lead)

    alex.bonner1@nhs.net

    Details

    Date posted

    19 November 2025

    Pay scheme

    Other

    Salary

    £26,071 a year WTE

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    A1691-25-0029

    Job locations

    Goodhart Road

    Bransholme

    Hull

    HU7 4DW


    Privacy notice

    James Alexander Family Practice's privacy notice (opens in a new tab)