Job summary
James Alexander Family Practice are expanding our workforce and are looking for a professional, motivated, experienced Pharmacy Technician to join our team. This is an exciting opportunity to become a part of an expanding multi-disciplinary team that is passionate about providing high quality, standardised care for our registered population.
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care.
The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to proactively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy Technicians play an important role complementing GPs, clinical pharmacists both in general practice and the community and other members of the multi-disciplinary team.
The successful applicant will join the team supported by the Clinical Pharmacist and wider practice Leadership Team to establish a successful pharmacy team.
The successful applicant will provide cover to both of our sites, at Bransholme Health Centre and Princes Medical Centre.
Main duties of the job
We are seeking a Pharmacy Technician who has completed a Pharmacy Technician course and is registered with the General Pharmaceutical Council. You will be working to establish a pharmacy team within a new practice as part of a multi-disciplinary team and therefore need a flexible approach to work.
The successful applicant will:
Act within their professional boundaries, supporting and working alongside the general practice team.
Be supported by a Clinical Pharmacist who will develop, manage, and mentor them.
Work as part of a multi-disciplinary team.
Provide primary support to general practice staff with regards to prescription and medication queries.
Ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare, and help manage workload.
Help patients to get the best from their medicines by switching medications to agreed and approved protocols, improved repeat prescribing processes in general practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce waste medicines.
Be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice team and promoting good practice in line with therapeutic developments.
About us
James Alexander Family Practice is part of Marmot PCN which comprises of 3 GP practices based in Hull - Dr Hendow, James Alexander Family Practice and Princes Medical Centre, operating from 2 sites - Bransholme Health Centre and Princes Medical Centre and serves a population of circa 22,000 patients.
As a PCN we already have a well established Care Home team which supports our care home patients, their families and the staff working within the care home. We also deliver an Extended Access Service providing evening and weekend appointments for patients registered within our practices and for patients who are registered with another practice in Hull. We have also recently strengthened our Mental Health & Wellbeing team.
At both the Practice and PCN, our main aim is to provide excellent care to our patients and to reduce health inequalities, but in order to do this, the health and wellbeing of our staff is key. Investing in and developing our workforce ensures that we are able to continue delivering safe, effective and accessible services.
We are keen to develop and strengthen the practice team and are looking for the right candidate to step up and take on this challenge.
We reserve the right to close the advert to applications early, should a high volume of applications be received.
Job description
Job responsibilities
Pharmacy Technicians play an important role, complementing Clinical Pharmacists, Community Pharmacy teams and other members of the general practice multi-disciplinary team.
The remit of the Pharmacy Technician is
to work with the team (which includes the Clinical Pharmacist) to bring the practice and a range of stakeholders
together, to collaborate at scale in the development and delivery of services
to the practice population.
The post holder will undertake the following duties:
Clinical
Undertake patient facing and patient supporting
roles to ensure effective medicines use, through shared decision-making
conversations with patients.
Carry out medicines optimisation tasks
including effective medicine administration (e.g. checking inhaler technique),
supporting medication reviews and medicines reconciliation. Where required,
utilise consultation skills to work in partnership with patients to ensure they
use their medicines effectively.
As determined by the practice, support medication
reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local Community Pharmacies.
Support the Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
Provide expertise to address both the public
health and social care needs of patients, including lifestyle advice, service
information, and help in tackling local health inequalities.
Manage Shared Care Protocols and liaise with the Clinical Pharmacist for more complex patients.
Support initiatives for antimicrobial
stewardship to reduce inappropriate antibiotic prescribing locally.
Technical
& Administrative
Support the multi-disciplinary team to
ensure efficient medicines optimisation processes are being followed.
Implement efficient ordering and return
processes and reducing medication wastage.
Provide training and support on the legal,
safe, and secure handling of medicines, including the implementation of the
Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD)
and online ordering.
Develop relationships with other pharmacy
professionals and members of the multi-disciplinary team to support integration
across health and social care including primary care, community pharmacy,
secondary care, and mental health.
Support the practice reception team in streaming
general prescription requests, so as to allow GPs and Clinicians to
review the more clinically complex requests.
Support the implementation of national
prescribing policies and guidance within GP practices, care homes and other
primary care settings.
Support the delivery of QIPP agenda, QOF
and locally commissioned enhanced services.
Support the practice in reviewing and developing policies for CQC requirement.
1. Communication
Recognise the roles of other colleagues within
the organisation and their role to patient care.
Use appropriate communication to gain the
co-operation of relevant stakeholders (including patients, senior and peer
colleagues, and other professionals, other NHS/private organisations e.g., ICBs).
Work as a member of a team.
Recognise personal limitations and refer to
more appropriate colleague(s) when necessary.
Actively work toward developing and maintaining
effective working relationships both within and outside the practice and
locality.
Foster and maintain strong links with all
services across locality.
Explore the potential for collaborative working
and take opportunities to initiate and sustain such relationships.
Support integration and collaborative working
between general practice with community and hospital pharmacy teams.
Liaise with stakeholders (as identified in Key
Working Relationships) on prescribing related matters to ensure consistency of
patient care and benefit.
Job description
Job responsibilities
Pharmacy Technicians play an important role, complementing Clinical Pharmacists, Community Pharmacy teams and other members of the general practice multi-disciplinary team.
The remit of the Pharmacy Technician is
to work with the team (which includes the Clinical Pharmacist) to bring the practice and a range of stakeholders
together, to collaborate at scale in the development and delivery of services
to the practice population.
The post holder will undertake the following duties:
Clinical
Undertake patient facing and patient supporting
roles to ensure effective medicines use, through shared decision-making
conversations with patients.
Carry out medicines optimisation tasks
including effective medicine administration (e.g. checking inhaler technique),
supporting medication reviews and medicines reconciliation. Where required,
utilise consultation skills to work in partnership with patients to ensure they
use their medicines effectively.
As determined by the practice, support medication
reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local Community Pharmacies.
Support the Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
Provide expertise to address both the public
health and social care needs of patients, including lifestyle advice, service
information, and help in tackling local health inequalities.
Manage Shared Care Protocols and liaise with the Clinical Pharmacist for more complex patients.
Support initiatives for antimicrobial
stewardship to reduce inappropriate antibiotic prescribing locally.
Technical
& Administrative
Support the multi-disciplinary team to
ensure efficient medicines optimisation processes are being followed.
Implement efficient ordering and return
processes and reducing medication wastage.
Provide training and support on the legal,
safe, and secure handling of medicines, including the implementation of the
Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD)
and online ordering.
Develop relationships with other pharmacy
professionals and members of the multi-disciplinary team to support integration
across health and social care including primary care, community pharmacy,
secondary care, and mental health.
Support the practice reception team in streaming
general prescription requests, so as to allow GPs and Clinicians to
review the more clinically complex requests.
Support the implementation of national
prescribing policies and guidance within GP practices, care homes and other
primary care settings.
Support the delivery of QIPP agenda, QOF
and locally commissioned enhanced services.
Support the practice in reviewing and developing policies for CQC requirement.
1. Communication
Recognise the roles of other colleagues within
the organisation and their role to patient care.
Use appropriate communication to gain the
co-operation of relevant stakeholders (including patients, senior and peer
colleagues, and other professionals, other NHS/private organisations e.g., ICBs).
Work as a member of a team.
Recognise personal limitations and refer to
more appropriate colleague(s) when necessary.
Actively work toward developing and maintaining
effective working relationships both within and outside the practice and
locality.
Foster and maintain strong links with all
services across locality.
Explore the potential for collaborative working
and take opportunities to initiate and sustain such relationships.
Support integration and collaborative working
between general practice with community and hospital pharmacy teams.
Liaise with stakeholders (as identified in Key
Working Relationships) on prescribing related matters to ensure consistency of
patient care and benefit.
Person Specification
Physical requirements
Essential
- Able to undertake the requirements of the post.
Desirable
- Excellent attendance record.
Qualifications
Essential
- Completion of a Pharmacy Technician course (BTEC/NVQ level 3 or equivalent in Pharmaceutical sciences).
Knowledge
Essential
- Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine.
- Knowledge and understanding of pharmacy law and ethics and current legislation.
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s).
- Understands the principles of research governance.
Desirable
- An appreciation of the NHS agenda and Government targets.
- Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality.
Skills and competencies
Essential
- Recognise priorities when problem-solving and identify deviations from normal pattern and can refer to seniors or GPs when appropriate.
- Able to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.
- Able to analyse and interpret prescribing data.
- Computer literate with an ability to use Microsoft office packages.
- Ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
- Good clinical pharmacy knowledge including terminology.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Able to effectively manage allocated resources.
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines.
- An excellent understanding of data protection and confidentiality issues.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
Desirable
- Computer literate with an ability to use the required GP clinical systems.
Qualities and Attributes
Essential
- Able to effectively manage allocated resources.
- Ability to motivate self to achieve goals.
- Continued commitment to improve skills and ability in new areas of work.
- Ability to work in a busy environment.
- Ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
- Work effectively independently and as a member of a team.
Experience
Essential
- Minimum of 2 years experience as a Pharmacy Technician. Evidenced by Continued Professional Development (CPD)
- Experience of working as part of a multi-disciplinary team
Person Specification
Physical requirements
Essential
- Able to undertake the requirements of the post.
Desirable
- Excellent attendance record.
Qualifications
Essential
- Completion of a Pharmacy Technician course (BTEC/NVQ level 3 or equivalent in Pharmaceutical sciences).
Knowledge
Essential
- Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine.
- Knowledge and understanding of pharmacy law and ethics and current legislation.
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s).
- Understands the principles of research governance.
Desirable
- An appreciation of the NHS agenda and Government targets.
- Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality.
Skills and competencies
Essential
- Recognise priorities when problem-solving and identify deviations from normal pattern and can refer to seniors or GPs when appropriate.
- Able to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.
- Able to analyse and interpret prescribing data.
- Computer literate with an ability to use Microsoft office packages.
- Ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
- Good clinical pharmacy knowledge including terminology.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Able to effectively manage allocated resources.
- Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines.
- An excellent understanding of data protection and confidentiality issues.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
Desirable
- Computer literate with an ability to use the required GP clinical systems.
Qualities and Attributes
Essential
- Able to effectively manage allocated resources.
- Ability to motivate self to achieve goals.
- Continued commitment to improve skills and ability in new areas of work.
- Ability to work in a busy environment.
- Ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
- Work effectively independently and as a member of a team.
Experience
Essential
- Minimum of 2 years experience as a Pharmacy Technician. Evidenced by Continued Professional Development (CPD)
- Experience of working as part of a multi-disciplinary team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
